CATHERINE PACADA SABINO
#405 Mirasol Street, Barangay South Poblacion,
Gabaldon, Nueva Ecija
Mobile No.: +639287738003
Email: [email protected]

Objectives:
To use my knowledge and experience appropriately in order to flourish with any given position that I may encounter while absorbing any and every experience along the way.
Skills:
• Knowledgeable of Microsoft Office computer application.
• Well organized & able to handle various tasks simultaneously.
• Work effectively in a term or independent environment with high sense of urgency.
• Flexible, assertive, innovative, self-motivated, & dedicated.
• Willing to work under pressure.
• Excellent communicator both orally and in writing at all levels of the organization.
• Ability to work in a multicultural and multitasking environment.

PROFESSIONAL EXPERIENCE:
Sun City Tours LLC
Office Administrator (Tour Operator)
Dubai, United Arab Emirates
October 1, 2011 – November 18, 2013
• Handle the reservation of Safari, Tour, and special trips.
• Receive the reservations from tour guide, agencies, sales representative, hotel guest relations, and directly from the clients.
• Answer the request from the local market for groups or special events (private parties, dhow cruise, tours etc).
• Coordinate the necessary reservations with the suppliers (dhow cruise, booking with other agencies)
• Prepared a booking sheet for each tour or safari with information about the collection (pre-paid, pre-booked, pre-paid credit card or CFP) and pick up timing.
• Coordination with the fleet coordinator to arrange vehicles for the tours.
• Accepting and keeping records of advanced deposits on reservations.
• Used proper procedures to change or cancel reservations.
• Handling customer concern properly.
• Plan, prepare and cost itineraries for clients
• Responding to all phone enquiries promptly, courteously and in a friendly manner.
• Handling incoming and outgoing calls for reservations of booking in a professional, efficient, friendly manner.
• Confirming and follow up client reservation
• Organizing and storing paperwork, documents and computer-based information; sending and checking emails
• Photocopying and printing various documents of necessary documents of client requirements
• Receive, direct and relay telephone messages and fax messages
• Direct the general public to the appropriate staff member
• Maintain the general filing system and file all correspondence
• Assist in the planning and preparation of meetings, conferences and conference telephone calls
• Maintain an adequate inventory of office supplies
• Provide word-processing and secretarial support
• Type confidential documents on a word processing system

L. A. LENDING INC.
Secretary
Gabaldon Nueva Ecija, Philippines
2008 – June 2011
 prepare and manage correspondence, reports and documents
 organize and coordinate meetings, conferences, travel arrangements
 take, type and distribute minutes of meetings
 implement and maintain office systems
 maintain schedules and calendars
 arrange and confirm appointments
 organize internal and external events
 handle incoming mail and other material
 set up and maintain filing systems
 set up work procedures
 collate information
 maintain databases
 communicate verbally and in writing to answer inquiries and provide information
 liaison with internal and external contacts
 coordinate the flow of information both internally and externally
 operate office equipment
 manage office space
EDUCATION:
Secondary : Nueva Ecija University of Science & Technology
(Gabaldon Campus)
1997-2001
College : Bachelor of Science in Agriculture
Nueva Ecija University of Science & Technology
(Gabaldon Campus)
2001-2002-2004-2005 (Undergraduate)

Bachelor of Science in Computer Engineering
University of Baguio Philippines
June 2007- March 2008 (Undergraduate)

Personal Details:
Nationality: Filipino
Languages: English and Filipino
Date of Birth: March 22, 1984
Status: Married
Religion: Iglesia Ni Cristo
Old Passport Number: EB2750152
New Passport Number: EC7290656

References:
Victorino Castro
PMTC Adviser
Mobile Number: +639053679302

Noli Anarcon
PESO Officer (Municipality of Gabaldon)
Mobile Number: +639297170280