CATHLYN M. ARO

Mobile No. +639106709467

Email Address: [email protected]

JOB OBJECTIVE

●To seek a responsible position where my knowledge and skills are available in your prestigious company.

●To acquire new skills and gain experience that will prepare me for professional and personal growth.

ASSETS AND CAPABILITIES

• Committed, hardworking, with sense of professionalism

• Highly versatile to people, adjust easily to situation

• Computer literate

• Can communicate both in English and Filipino

• Willingness to work in a flexible schedule and high workload.

ON THE JOB TRAINING

Company : SOCIAL SECURITY SYSTEM (SSS)
Batangas Branch
Department : Accounts Management Section
Inclusive Date : January 23,2017 -May 12,2017

WORK EXPERIENCE

Company : Customer Frontline Solutions, Inc.
Address : Business Solutions Center, Meralco Complex ,
Ortigas Ave. Pasig City
Position : Customer Relations Assistant- (SMART)
Inclusive Date : January 7 – October 31, 2018

Task and Responsibilities

• To provide good service for the loyal customers.
• To inform the customer’s in a calm way regarding their inquiries about their accounts.
• To meet the customer’s expectation and to exceed on it.
• To monitor customer’s account and to know their problem.
• To update customers regarding their pending concerns.

PERSONAL DETAILS

Nick Name : Cath
Sex : Female
Citizenship : Filipino
Date of Birth : April 13, 1997
Language Spoken : English, Filipino (Tagalog)
Age : 21 yrs old
Civil Status : Single
Religion : Roman Catholic
Height : 5’4
Place of Birth : Batangas City
Passport No. : P8537362A

CHARACTER REFERENCES

Gemar G. Perez, REB, DBA
College Instructor
Batangas State University -Main Campus I
09082380345

Ms. Carmela Malacas
Area Coordinator
Customer Frontline Solutions, Inc.

Ms. Sherile B. Lawas

Branch Manager

SMART- SM Lipa
09209192818

I hereby certify that the above information are factual and correct to the finest of my knowledge and belief.

Cathlyn M. Aro
Applicant