Cecille Ladignon – Doctor
Blk. 10 Lot 22 Villa Antonina San Nicolas 2 Molino Bacoor Cavite Philippines 4102
+639276265964
[email protected]

OBJECTIVE

To obtain a position in which I could be able to utilize my skills and be part of a people-centered organization where my experience would be used to efficient dealing with clients.

SKILLS SUMMARY

Excellent Customer Service
Good in Oral & Written Communication
Computer Literate
Knowledgeable in handling POS System

WORK EXPERIENCE

ASIAN HOSPITAL AND MEDICAL CENTER, MUNTINLUPA CITY
Duration: April 06, 2016 to present
Designation: Audiometric Technician
• Administer tests to measure hearing and provide other support services for audiologists and related health care professionals.
• Visually examining clients’ ear to check for obvious signs of infection, excessive wax or anything else that might prevent sound waves from reaching the middle ear.
• Using audiometers to measure the lowest frequency at which each ear hears a pure tone.
• Recording results and providing a copy to the clients.
• Ensure audiometers and related equipment’s’ are functioning properly.
• Coordinates schedules and make follow up appointments.
• Perform other administrative support functions.

SPORTS BARBERS
Duration: September 2014 to January 2016
Designation: Branch Manager
• Manages the daily operations of the branch including customer service, sales, and inventory control and branch maintenance.
• Coordinates all employee activities to ensure professional, efficient and courteous service is provided to clients in a well – maintained environment.

LUTHAN HOTEL & SPA, KSA
Duration: June 2012 to June 2014
Designation: Spa Receptionist
• Assisting in the daily operations of the SPA and ensuring guest satisfaction
• Answering all incoming phone calls in a professional and friendly manner
• Answering all guest questions regarding spa offerings, appointment availability, length and cost of treatments
• Effectively suggest alternatives to guests if their first requests cannot met.
• Scheduling appointments in such a way that we are maximizing the daily revenues.
• Politely confirming time of appointment and cancellation policy to all guests before ending phone conversations.
• Interact with guest, including but not limited to: dealing with guest complaints, conducting Spa tours, assisting with spa promotions.
• Being well informed and educated in all aspects of Spa facilities, policies and procedures.
• Ensuring complete preparation of weekly requests of par stock and supplies
• Establishing good relationship and rapport with guests and colleagues
• Ensuring the cleanliness and hygiene in work areas
• Notify the staff members of any customer cancellations or the arrival of any unscheduled guests.
• Administrative and clerical duties, such as opening and distributing mail, faxing, filing, photocopying, data entry and the preparation of letters and document.
• Knowledge in computers and software programs, such as accounting, scheduling, e-mail and word processing software

DERMCLINIC INC., MAKATI CITY
Duration: October 2004 to May 2012
Designation: Facial Therapist
• Provided necessary explanations to clients in treatment.
• Assigned the tasks of preparing clients for Dermatologist.
• Handled the tasks of offering advice and encouragement regarding planned treatment programs
• Monitored the progress of clients and updated the same to the Dermatologist.
• Assisted Dermatologist in carrying out prescribed treatment programs by using products and electrotherapy modalities
• Performed record keeping and other administrative duties
• Supervised and maintained equipment inventories
• Implemented treatment component plans under the instructions of Dermatologist.
• Ordered product, supplies and equipment and participated in planning various treatments.
• Worked closely with Doctors on the following: Acne Treatment- Pricking, Extraction and Injection, Wart Clearance- Electrocautery, Glutathione- Injectable, Nulight- IPL Intense Pulse Light, Juvederm- Injectable, Sclerotherapy-Injectable

PLATINUM SKIN CARE CENTER, MAKATI CITY
Duration: May 2004 to September 2004
Designation: Aesthetician
• Handled the tasks of query handling and treatment explanation to existing clients and potential ones.
• Administered, facial and Body treatment including waxing.
• Assisted Senior Dermatologist in carrying out treatment.
• Performed record keeping and other administrative duties

PILAR ADRIAS, MD – QUEZON CITY
Duration: May 2003 to April 2004
Designation: Assistant Physiotherapist- Geriatric Care
• Provided guidelines and supported patients and families in physical and emotional needs
• Monitored Vital Signs, Mobility and Ambulation.
• Implemented treatment component plans under the instructions of Physiotherapist
• Provided assistance to patients in perceptual, individual cognitive and physical programs
• Supervised as well as reported changes in health status to the concerned supervisor
• Wrote patient case notes, reports and collecting patients statistics

WATSONS PERSONAL CARE, PARANAQUE CITY
Duration: January 2003 to April 2003
Designation: Pharmacy Assistant
• Dispense Drugs under prescription and over the counter
• Handle Point of Sales
• Manage Inventory
• Dispense Information on Contra-indication, Indications, Side effects and Dosage

ACHIEVEMENT

Loyalty Award (2010) Dermclinic Inc.
Best Employee of the Month (2013) Luthan Hotel and Spa

EDUCATION

Bachelor of Science in Physical Therapy (1996 – 2001) Emilio Aguinaldo College, Manila
Secondary (1992-1996) General Tinio National High School, Nueva Ecija
Primary (1986-1992) Padolina Elementary School, Nueva Ejica

REFERENCES

Kathleen Joyce Bas, MD (Dermatologist) [email protected] +639175362339
Nathalie Monsanto (Spa Treatment Manager) [email protected] +66949437287(Int’l)