Cherry Lou L Mangiliman
Al Khail Gate, Al Qouz 2
Dubai United Arab Emirates
Mobile # +971 052-2496800
E-mail add: [email protected]
Objective:
SKILLS
To secure a position in the organization that offers challenge and opportunity for my career
development and at the same time serve the organization to the best of my capabilities. I would like
to gain new skills while utilizing my current area of expertise of procurement and employee
satisfaction services with a positive team environment.
Written and verbal communication skills
Strong Customer Service skills (developed through retail work( experience )
Quick learner, keen to learn and improve skills
Self- motivated and ability to take initiative
Ability to work well under pressure
Able to take on responsibility
Work History
CUSTOMER SERVICE EXECUTIVE
HOMES R US TRADING LLC – IBN BATUTA MALL, JEBEL ALI
Encourage all employees to display the highest standard of service at all times. They identify tasks
that are critical to maintaining customer satisfaction levels and communicate with employees to
raise awareness of their individual role in delivering satisfaction.
Manage teams of Customer Service Representative taking responsibility for recruiting, selecting,
and training new team members. Executives deploy their teams to meet changing levels of
demand from customers at different times of the day. The aim is to maximize productivity and
minimize costs while maintaining a high standard of customer service.
CUSTOMER SERVICE REPRESENTATIVE
SHORE SOLUTION ( TELCO COMPANY ) – SHAW BLVD. MANDALUYONG CITY
Attracts potential customers by answering product and service questions, suggesting informations
about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves products and service problems by clarifying the customers complaints, determining the
cause of the problem, selecting and explaining the best solution to solve the problem.

STAFF NURSE ( nursing aid )
STO.NINO MEDICAL AND DIAGNOSTIC CENTER
PHILIPPINES
Provide hands-on care to patients by administering medications, managing intravenous lines, observing and monitoring patients’ conditions, maintaining records and communicating with doctors.
MARKETING ASSISTANT
MC DONALD’S PHILS – CAVITE CITY PHILIPPINES
Assisting the marketing manager and supporting the marketing team with marketing activities.
Updating and maintaining marketing department’s documentation and database.
Assisting with the problem of marketing materials and coordinating the productions of a wide range
of marketing communication.
Managing events, booking venues and ordering marketing materials.
EDUCATION
BACHELOR OF SCIENCE – NURSING
UNIVERSITY OF PERPETUAL HELP SYSTEM – GMA