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Christine Andrea D. Sarmiento Receptionist/Reservation/Customer Care/ Travel & Tourism

UAE

CHRISTINE ANDREA D. SARMIENTO Bldg.14B-2 Fr. #507 Al Khail Gate, Al Quoz Dubai, UAE Mobile: 971 54 461 4732 Email: [email protected]
Position Applied: Hotel Receptionist/ Front Desk Attendant/ Reservation Staff/ Travel Agent/ Ticketing Staff

CAREER OBJECTIVE

A fresh graduate with a dynamic and attentive individual has a strong skill and willing to be trained, to further enhance comprehensive skills in the company and fosters positive relationships with the guests to promote satisfaction and loyalty. Adept in balancing multiple tasks with a friendly, courteous demeanour.

CORE COMPETENCIES

• Proficient in Microsoft Office (Word, PowerPoint and Excel)
• Can work under pressure and with less supervision
• Ability to work independently or as part of a team
• Excellent in written and verbal communication skills
• Highly organized and efficient
• Flexible in work and time

EDUCATIONAL BACKGROUND

Bachelor of Science in Tourism Management (2016)
College of Hospitality Education
The University of Mindanao
Matina, Davao City, Philippines
SEMINARS AND TRAININGS
• Philippine Airlines Safety and Security Seminar
The University of Mindanao
Matina, Davao City, Philippines
Issued on: July 2013
• Greenwich “Silip Aral” Food Safety Certification Program
Matina, Davao City, Philippines
Issued on: August 2013
• JPark Island Resort & Waterpark – Lecture on Basic Food and Beverage Operations
(A five-star Island Resort that provides relaxation, satisfaction and turns captivating moments into moments that take your breath away.)
Mactan, Cebu City, Philippines
Issued on: August 2014
• Shangri-La’s Mactan Resort & Spa- Overview of the Hotel and Operations
(A five-star resort offers luxurious and spacious accommodation, that has 530 guest rooms & suites, its own private man-made beach cove. 2 outdoor swimming pool, a 6-hole golf course and its own marine sanctuary covering 6 hectares that holds 100 species of fish and corals.)
Mactan, Cebu City, Philippines
Issued on: August 2014
• Personality Development and Tour guiding Lecture- Workshop
The University of Mindanao
Matina, Davao City, Philippines
Issued on: August 2014
• Junior Council Of Hotel Restaurant Education of the Philippines (COHREP) Member Seminar
Holy Cross of Davao City
Santa Ana, Davao City, Philippines
Issued on: November 2014
• Department of Tourism Seminar and Workshop (2014)
Seda Hotel
Bajada, Davao City, Philippines
Issued on: November 2014

• Royal Mandaya Hotel Davao – Front Office Operations Seminar
(One of the most well-known hotels in Davao City, Philippines, provides a most conductive spot to take a break and best place in nearby sightseeing local attractions.)
Palma Gil, Davao City, Philippines
Issued on: March 2015
• Travel Agency Management and Operations Seminar
The University of Mindanao
Matina, Davao City, Philippines
Issued on: March 2015
• Review of Related Literature Writing Workshop
The University of Mindanao
Matina, Davao City, Philippines
Issued on: May 2015
• Tourism Educators Association of Davao City Convention (TEADC)
Philippine Women’s College
Juna, Davao City, Philippines
Issued on: September 2015
• Mount Apo Rehabilitation Seminar (Grand Regal Hotel)
Issued on: May 2016
OTHER QUALIFICATIONS

• National Certificate II- Front Office Services Passer
The University of Mindanao
Matina, Davao City, Philippines
Issued on: April 2015
• National Certificate II- Tour Guiding Services Passer
The University of Mindanao
Matina, Davao City, Philippines
Issued on: July 2015
• Abacus/ Sabre Functionalities for Tourism Students Passer
Grade: 93%
LANDCO bldg, Bajada, Davao City, Philippines
Issued on: December 2015
• City Tourism Operetions Office Certification
January 5- May 28, 2016 (769 Hrs. )
Palma Gil, Davao City, Philippines
Issued on: June 2016

PERSONAL INFORMATION

Nickname: Christine
Age: 20 years old
Height: 5’4
Weight: 49 kg.
Date of Birth: June 7, 1996
Religion: Christian
Nationality: Filipino
Linguistic Abilities: English, Japanese
Visa Status: Visit Visa Valid Until: 02/21/17