CLAUDINE JOY C. COLMO
Surabay R.T.Lim Zamboanga Sibugay Province
Mobile No. (‭‭+63 945 460 7776‬‬)‬‬‬‬‬‬
Email: [email protected]
Skype: Live:claudine.colmo_2
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CAREER OBJECTIVES

To apply the knowledge that I have accumulated from the experiences and trainings that was offered for the betterment of my capability, to develop new skills, and to make contribution to the organization to the best of my ability.

EDUCATIONAL BACKGROUND

Tertiary Bachelor of Science in Hotel and Restaurant Management
Pilar College, Incorporated
R.T. Lim Boulevard, Zamboanga City
S.Y. 2010-2014
Secondary Marcelo Spinola School
Ipil, ZamboangaSibugay
S.Y. 2006-2010
Primary Surabay Central Elementary School
Surabay R.T.Lim, ZamboangaSibugay
S.Y. 2000-2006

WORK EXPERIENCE JOB DISCRIPTION

Guest Relations Agent/ Receptionist -Welcoming the guests with genuine smile.
The Curve Hotel by Ezdan -Checking-in guest with complete requirement and
Diplomatic Street, West Bay, Qatar within hotels procedure
November 01, 2016 – Present -Giving all the information the guest will be
Part of the Pre-opening Team needing throughout his stay.
-Offer promotions
-Giving quality service
-Attending to all guest needs that’s within our capacity.
-Handling guest complains
-Making sure before proceeding to check-out process that guest are happy and satisfied.

Food and Beverage Ordertaker/Waitress -Taking orders from the guests through phone
The Curve Hotel by Ezdan -Repeating orders to the guests to make sure nothing is Diplomatic Street, West Bay, Qatar missed
March 14, 2016 – November 01, 2016 -Forwarding the order to the kitchen
-Making sure that the food is cooked well and that the order is correct before letting the room service serve the food to the guest.
-Handling guest complains
-Settling the charges accordingly.

Receptionist/Waitress -Welcoming the guest with a smile.
Cebu City Marriott Hotel -Guiding the guest to the preferred table.
Cardinal Rosales Avenue, Cebu -Offering the Menu
July 07, 2014 – March 10, 2016 -Introducing the Waiter assigned to the table
– Taking guests order
– Making sure foods are ready to serve before serving to the guests.
– Checking the guest if everything is okay
-Making sure that guests are satisfied before leaving the restaurant.

Lifeguard [Work and Travel Program] – To have enough knowledge and training about
Great Wolf Lodge First Aid.
Mason, Ohio USA -To have proper training on how to save guests in
March 10, 2013 – June 20, 2013 distress.
– making sure all guests are following the rules and regulations for their safety and for the safety of everyone.
– Always prioritize guest’s safety after once selves and letting them enjoy at the same time
-handling guest complains
TRAININGS
June 09, 2017 Sign Language Training
Ezdan Hotel
West Bay, Al Dafna, Qatar

April 28 – May 16, 2014 Front Office Services NC II TESDA Training
Kabasalan Institute of Technology
Kabasalan, Zamboanga Sibugay

Personal Information

Date of Birth: March 30, 1994
Age: 25 y/o
Place of Birth: Surabay R.T.Lim, Zamboanga Sibugay
Sex: Female
Civil Status: Single
Height: 5’5”
Weight: 50 kg
Citizenship: Filipino
Religion: Roman Catholic
Language/dialect: English, Tagalog, Visayan
Special Skills: Computer Literate (MS WORD, POWERPOINT, MS EXEL, MOVIE MAKER), Guest Relations Skills and Public Relations Skills