Clifford Wong Restaurant Manager
Philippines* Accomplish and energetic Maitre d Hotel / Restaurant Manager with a solid history of achivement in Hotel / Restaurant Cruise Ship Industries . Motivated leader with a strong organization and prioritisation abilities. Areas of expertise Computers and Electronics Administration and Management and Guest personal.
*Seasoned Maitre d Hotel / Restaurant Manager more than 3 years of experience in fast – paced Hotel industry Business. Excellent Complex in problem solving , Active listening skills. Track record of achieving exceptional results in Hospitality Hotel and Industry.
*Service oriented head Waiter with 8 years background in Passenger Cruise Ships Hotel & Restaurant Industry Core Competencies include Coordinating , Monitoring , Judgement and decision making as well as excellent communication and time management skills. Handles task with accuracy and efficiency.
Education
- June 1998 - March 2000 Bachelor of Science in Mechanical Engineer at Don Honorio Ventura College of Arts and Trades
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2nd Year collage undergraduate
Experience
- June 2013 - Up to present Restaurant Manager at Viking River Cruise lines (Passenger River Cruise Ship Europe Bound)
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Set up and manage paper or electronic filing system , recording information , updating paper works or maintaining documents such as attendance records, correspondence or other material.
In charge of the overall dining and bar service experience including room service and buffet services , attending all the incoming phone calls in the restaurant.
In front of the entrance of restaurant door in daily meal hours to greet and welcome the guest before to enter the dinning room.
To supervised as well the bar and lounge , and to give assistance to all my bar team in order to serve the drinks on time and smooth operation. - March 2007 - August 2012 Acting Head Waiter at Louis Cruise lines (Passenger Cruise Ship Europe Bound)
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Monitor waiters / waitress , assigning task , and solving guest complaints. To do the daily report to the restaurant manager on daily operations such as guest concerns , guest request , guest complaints.
To look after the guest who has a dietary request / food allergies , and to look after and locate the guest who especial celebrations.