MALLARI, Crypton John A.
Zone 4, Brgy. Care, Tarlac City, Philippines
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Tertiary: ( 2013 – 2018 )
BACHELOR OF SCIENCE IN ELECTRONICS ENGINEERING, Saint Louis University, Baguio City
Theses: PLC-BASED ADDRESSABLE AC POWER CONTROL MODULES WITH MULTIPLE LOAD CAPACITY
Secondary: ( 2009 – 2013 )
Tarlac National High School ( Main ) ( 2009 – 2013 ) San Roque, Tarlac City
Professional Regulation Commission
SKILLS & ABILITIES
-Has good knowledge on MS Office
-Dedicated and hardworking individual
-Exceptionally versatile and adaptability
-Exposed and interacted with a wide variety of personality
-Having wholesome values of honesty and respect
On-the-Job-Training: PLDT Inc.
– Next Generation Network ( NGN ) ( Installation / Repair)
– Fiber To The Home ( FTTH ) (Installation / Repair )
– Main Distribution Frame ( MDF )
– Cable Quality Maintenance ( CQM )
Company : PLDT Inc. (December 26, 2018-Present)
Position Title : Customer Experience Service Delivery Associate
Basic Scope : Delivers excellent customer experience by proactively providing the best network solutions available based on the customer’s network requirements at home. Evaluates and provides technical guidance to customers to maximize the use of available products and services. Reviews and recommends alternative solutions to meet customer demands. Ensures the highest level of quality of service and customer satisfaction.