MALLARI, Crypton John A.

Zone 4, Brgy. Care, Tarlac City, Philippines

+63-0918-436-5191

[email protected]

OBJECTIVE

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

EDUCATION
Tertiary:   ( 2013 – 2018 )

BACHELOR OF SCIENCE IN ELECTRONICS ENGINEERING, Saint Louis University, Baguio City

Theses: PLC-BASED ADDRESSABLE AC POWER CONTROL MODULES WITH MULTIPLE LOAD CAPACITY

Secondary:    ( 2009 – 2013 )

Tarlac National High School ( Main ) ( 2009 – 2013 ) San Roque, Tarlac City

CERTIFICATION
ELECTRONICS TECHNICIAN

Professional Regulation Commission

SKILLS & ABILITIES
-Has good knowledge on MS Office

-Basic background in using AutoCadd, & JavaScript

-Dedicated and hardworking individual

-Exceptionally versatile and adaptability

-Exposed and interacted with a wide variety of personality

-Having wholesome values of honesty and respect

On-the-Job-Training: PLDT Inc.

– Next Generation Network ( NGN ) ( Installation / Repair)
– Fiber To The Home ( FTTH ) (Installation / Repair )
– Corenet
– Main Distribution Frame ( MDF )
– Cable Quality Maintenance ( CQM )

Professional Experience

Company : PLDT Inc. (December 26, 2018-Present)
Position Title : Customer Experience Service Delivery Associate
Basic Scope : Delivers excellent customer experience by proactively providing the best network solutions available based on the customer’s network requirements at home. Evaluates and provides technical guidance to customers to maximize the use of available products and services. Reviews and recommends alternative solutions to meet customer demands. Ensures the highest level of quality of service and customer satisfaction.