DAN JOHN M. DELA CRUZ

San Jose, Mayantoc, Tarlac 2304

[email protected]

+63-920-962-6477

OBJECTIVES

I am looking for a position, which will allow me to use my excellent organizational skills and where my educational background will be put to best use.

EDUCATIONAL BACKGROUND

Tertiary        Bachelor of Science in Hotel and Restaurant Management

STI College Tarlac

San Vicente, Tarlac City

2011-2015

Secondary        Glory Dei Montessori College

Poblacion Sur, Mayantoc, Tarlac

2007-2011

Primary        San Jose Elementary School

San Jose, Mayantoc, Tarlac

2001-2007

WORK EXPERIENCE

CUSTOMER FRONTLINE SOLUTIONS, INC.

December 2017 – June 2018

Business Solutions Center, Meralco Complex, Ortigas Ave, Pasig City

Tel. No.: 632-8062 / Cel. No.: 925-545-6846

Assigned: SMART COMMUNICATIONS (WIRELESS CENTER – SM TARLAC)

Position: Customer Relations Associate

TRIPLE-E MANPOWER & GENERAL SERVICES INC.

March 2016 – June 2017

Rm. 316 Padilla Delos Reyes Bldg. Juan Luna St., Binondo, Manila

Tel. No.: 245-9863 / 244-1675 / 242-7622

Assigned: WILCON DEPOT TARLAC

Position: Brand Specialist

CYBER CITY TELESERVICES, PHILS. (AN IQOR COMPANY)

October 2015 – December 2015

Clark Freeport Zone, Pampanga

Position: Call Center Agent

ON-THE-JOB TRAINING ATTENDED

Front Office

Island Cove Hotel and Leisure Park Cavite

May 2014 – June 2014

Housekeeping

Microtel by Wyndham Hotel and Suites Cabanatuan

April 2013 – May 2013

Food and Beverage

Liquid Resto Bar Cabanatuan (Microtel Cabanatuan)

April 2013 – May 2013

SEMINARS ATTENDED

PESO and DOLE Seminar

Tarlac Events Place, San Vicente, Tarlac City

March 2015

Restaurant Operation Seminar

Tarlac Events Place, San Vicente, Tarlac City

October 2012

Bar Exposure Program

T.G.I. Friday’s Robinsons Place Manila

October 2012

Club and Resort Operation Seminar

Fort Ilocandia Resorts and Casino

January 2012

Food Safety and Sanitation

McDonald’s Town Center Tarlac

July 2011

SKILLS

Front Office Operation
Housekeeping Operation
Food and Beverage Operation/Services (with TESDA NCII)
Good Interpersonal Skills
Salesmanship
Computer Literate (MS Word, MS Excel, MS PowerPoint, Movie maker)

PERSONAL DATA

Date of Birth:     June 30, 1995

Civil Status:        Single

Height:        5’6”

Religion:        Roman Catholic

CHARACTER REFERENCE

Flordeliza Autor

Branch Manager

Smart Communications (Wireless Center – SM Tarlac)

(045) 606 5540

Melvin Ramos

Depot Manager

Wilcon Depot Tarlac

+63-920-949-8384

Cristina T. Reyes

GE Department Head

STI College Tarlac

(045) 982 8933/ 982 4199

I hereby certify that the above information given is true and correct.