Dandin Mandap Hospitality Specialist
Philippines Dandin MandapFood and beverage service worker with 2+ years of experience serving and preparing food and drinks in a variety of different establishments. Execute teamwork to achieve objective and improve workforce team. Provide fast, friendly and excellent service and build a base of repeat customers. Make sure equipment and surfaces are safe, clean and dry. Effective upselling of products. Maintain a nearly impossible standard of error-free speed and complex multitasking during a busy shift. Gentle manner in addressing problems at over-caffeinated customer. Communicator both written and oral, process and remember information that comes from various channels and commitment.
Education
- May 2013 - April 2017 Hotel and Restaurant Management at Colegio De Dagupan
Experience
- April 11, 2017- May 11, 2019 Lead-Point-Person/Barista/Front-of-the-House Specialist at Krispy Kreme Philippines
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Train new employees regarding store standard procedures and corporate branding.
Consistently scoring 90% satisfaction rating on customer feedback surveys.
Store standard upselling of products/featured products.
Ensure high standard, friendly and fast service.
Place orders and receive/process cash or card payment using POS system and proper money handling.
Receive in-depth training for proper food handling and critical control points.
Prepare and serve hot/cold drinks and doughnuts to customers with pleasing personality.
Maintain clean working environment at all times.
Inventory management.