CAREER OBJECTIVE
My interest is to get direct employment that provides working visa or permit sponsorship opportunity to capitalize my technical skills and abilities to any position in the following field as: Housekeeping,
Chief Cabin Steward, Giftshop Assistant (Retail Sales Assistant), Cabin Steward, Commissioner or Global Recruitment Support to assist companies in researching suitable candidates, selecting and recruiting the experienced or professional that match with the vacancies needs.
.CORE OF QUALIFICATIONS
Twenty two (22 years) experience of working in hotel operations, five (5) years in a retail sales shop and ten (10) years as development consultant (Human Resources) achieved nighty nine percent (99%) customer satisfactions in high pressure-environment which impacted the target of the regular businesses’ sales, additionally was Recipient of Extra Mile Services Award for going out of the way that deliver to outstanding customer services and Fabulous Award for being recognized as Humanitarian Developer and Innovator award of the Year. As part of my commitment is to provide escalation or innovative support, train and manage groups, increase efficiency by designing and implementing a formal business performance ,overseeing the plan of action are built lasting client relationships and ensured the procedural compliances improve businesses’ productivities and employee’ satisfactions to advoid bankruptcy .
REVELANT EXPERIENCE
SALES EXPERIENCE EMPLOYMENT- SHUNSHINE MARKET-1990-1995
Implemented new sales strategy system for the retail shop and cutting training expenses by 90% while increasing close ratio by 10% within 3months -In charge to supervise promotional programs to incentivize the point-of-purchase and combine advertising with promotional deals to entice customers buying products -Work with sales staff to generate ideas for the campaign and provide customer service to over 250 internal and external clients on day-to-day basis
CARNIVAL CRUISE LINES HOTEL OPERATIONS 1996 – 2014
-Head rooms Steward ,Customer relations and managing different aspects of the stateroom cleanliness, adhering to the strict supervision control standards, helping senior staff with the daily tasks, effectively resolved customer issues and provided business solutions to meet the customer expectations.
Honor / Awards received 2016 : Cruise Operator Inc. Hotel Star Employee
ADDITIONAL SKILLS AND EXPERIENCE
Exceptional command of the fluent English language with strong written and transcription skills, detail-oriented, experienced with 10 years hands- on development consultant experience and many years of a consistent track record of delivering complex programs and managing multi-disciplinary teams of varying sides and formulated investment ideas, committed to professionalism, highly organized, able to see the big picture while paying attention to small details, problems solving skills and team player with foresight to understand future consequences, anticipate and negotiate solution for potential problems that could impact the management of internal and external responsibilities and activities, proven ability to achieve results in very high pressure environment and to keep teams motivated. Experienced founding. And running startups. Develop customers’ survey complaint to improve their satisfactions’. I have successfully analyzed, planned, set and performed well works systems for companies and organizations. I managed tracked, report, launched innovation project and oversees the entire development and improvement. I had carried out strategic vision and elevated the organization’ profile throughout the community and also assembled and managed multidisciplinary projects teams for product development.
VITALA GROUP INTERNATIONAL DEVELOPMENT COMPANY
AND GLOBAL VISION OVER HAITI TODAY 2007 – 2017
Experienced of founding provided leadership training development to organizations, consulting, perform well works system of the companies and organizations projects development, Set up according procedures and supervise -Consulting and assisting with the ongoing recruitment projects, including team workers selection and creation of interviewing standards and other policies for the Organizations . Obtain and assess all the certificates and testimonials of the candidates. Control, maintain and update manpower plan and prepare related monthly and weekly reports. Work closely with hiring managers and the Director of Human Resources to define position requirements, tracks requisitions and manage open headcount. Notify applicants of selection outcome, conduct employment references checks and addresses concerns applicants may have about the selection process; develop and maintain job registers by working with department / Division heads.
EDUCATION AND VOCATIONAL CERTIFICATIONS
Hotel Operations Certifications and Human Resources Training
Montreal-Haiti international Hotel school: Catering and hospitality studies programs 2012
Carnival College (School): Hotel Operations and hospitality communications Studies 2003
High Business Institute: Business Development (Organizational Strategic Work) 1989 – 1993
MARITIME AND PASSENGER SHIPS STCW 95 SAFETY TRAINING
ELEMENTARY FIRST AID, CRISIS, CROWD MANAGEMENT, HUMAN BEHAVIOR, FIRE PREVENTTION AND FIRE FIGHTING, PERSONAL SAFETY AND SOCIAL RESPONSIBILITIES, SECURITY AWARENESS PROFICIENCY IN SURVIVAL CRAFT AND RESCUE BOATS TRAINING
PERSONAL PROFILE
Full Name : Daniel Joseph
Date of Birth : 25/06/1970
Marital Status : Married
Nationality : Haitian (Haiti)
Holding Visa : C/D and B1/B2
Passport Number : PP3291937
PROFESSIONAL REFERENCES
1) Mr. Jean Jorel Mathurin – Attorney Phone: (561)932-5530
Email : [email protected]
2) Carnival Cruise Lines : Phone: (305) 599-2600/305-406-4649