DANIEL MUMPANDE

19 Lundistar Drive, Rhodene, Masvingo ￨ +263773240051 ￨ [email protected] ￨ Skype: dee12sw
Transformational Team Leader who offers a background in Tourism promotion and development. With skills in Customer Service Education, Tourism Product Development and Promotion, Community Based Tourism Enterprise Development, Grading and Inspection of Hotels and Lodges. Consultancy in Hotel and Lodge Development, Community Based Tourism needs and Capacity assessments, Tourism project management, monitoring and evaluation. Tourism Statutory Instrument enforcement as well as Tourism Strategic Planning.

Excellent Communicator who builds and sustains synergistic relationships with senior-level management, public-sector agencies, customers, clients, and the community to drive operations success.

Professional Synopsis
 

Zimbabwe Tourism Authority                                                                   Dec 2010 – To date
Area Manager (Masvingo)

·         In charge of the ZTA branch office and reporting to Senior Manager Operations at Head Office

·         Responsible for coordinating and organizing tourism programs in the respective tourism region

·         Develop and implement vibrant tourism strategy relevant to the area.

·         Formulate and implement regional specific work plans and budgets

·         Promote awareness of tourism and local tourism packages.

·         Liaison with tourism sector and government institutions for the purposes of promoting tourism in the area,

·         Attend meetings and events on behalf of ZTA

·         Promote destination at local exhibitions.

·         Preparation of monthly, quarterly and annual reports.

·         Product development in the area in consultation with stakeholders and Research Department at Head Office.

·         Attend to any other business as assigned by Head Office.

·         Budget control at Regional Office.

·         Regional Office staff supervision

·         Crafting of itineraries for tours in the Region.

·         Ensure Hotel/Lodge Occupancy data is gathered

·         Prepare and deliver presentations on the tourism product in the region.

·         Work with Provincial Development Committee.

·         Liaise and build close relationships with the media to promote tourism issues.

·         Training of Community Based Tourism Enterprises in Customer Care, Itinerary Preparation, Marketing and Tour Guiding.

Masvingo Great Zimbabwe Publicity Association                                   June 2000 – Dec 2009
Tourism Information Officer (Masvingo and Lowveld)

Provide Tourism Information to domestic and international tourists
Source Adverts for the Masvingo Bulletin
Distribution of Masvingo Bulletin to advertisers
Manning stand/booth at tradeshows and exhibitions
Preparing monthly income and expenditure reports
Tour guiding of groups in the region
Marketing the destination to local and international tourists.
 

Education, Professional Development
Bachelor of Science Honors Degree in Human Resource Management (2020)

Great Zimbabwe University, Masvingo, Zimbabwe
Certificate in International Tourism (1999) (City & Guilds of London)

New Vision Technical College, bulawayo, zimbabwe
 

References

Mrs. Margaret Mapepeta

Masvingo Great Zimbabwe Publicity Association

Phone-Work: +263(39)2266243

Cell: +263773998028

Email: [email protected]

Mr. Givemore Chidzidzi

Chief Operating Officer – Zimbabwe Tourism Authority

Phone-Work: +263(24)2758712

Cell: +263712860871

Email: [email protected]

Mr. Nhamoinesu Mashavira

Chairman School of Social Sciences – Great Zimbabwe University

Phone-work: +263(039)266427

Cell: +263775130481

Email: [email protected]/[email protected]