Unit 411 Lyre Bldg, Rhapsody Residences, East Service Road, Muntinlupa City, NCR, 1770, Philippines
Email : [email protected] / [email protected] | Mobile : +63 9175005841
LinkedIn: www.linkedin.com/in/danilo-cercado
PROFESSIONAL PROFILE
Learn, Develop, and Improve! This is my advocacy and passion for every person and organization I encountered and became part of. I’ve had several opportunities to fulfil this advocacy through my 30 years of working experience.

I have worked with diverse teams, from medium-sized businesses to complex multinational manufacturing corporations, in varied emerging and mature industries in the Philippines and Middle East markets, such as pharmaceuticals, medical appliances & gadgets, FMCG, food and beverage, industrial chemicals, personal and home care, architectural glass, veterinary nutrition, animal healthcare and Business Process Outsourcing. Cross-functionally driven individual, specialized in the field of Product Supply, production and operations management, total quality management (QMS), enterprise resource planning, contract manufacturing, Health, Safety & Environment (HSE), project management, people development, product stewardship and regulatory compliance. I’ve been recognized for for consistent success in developing systems, processes and procedures to streamline corporate operations, increase revenues and enhance profit performance. Proven record of delivering sustainable business results (cost, service, quality, safety) through people development and strategic thinking across multiple business units.
I believe my professional successes are largely due to an exceptional set of knowledge, skills, experiences and values. Principal among these are my strategic vision; focus on organization- or people-centric transformation and learning; inherent multi-cultural sensitivity; and strong knowledge and practical experiences in various industries in and out of the country. I’m also blessed with a passion for life-long learning, continuous improvement & a positive spirit!
CORE COMPETENCIES
• Proven record of delivering sustainable business results (cost, service, quality, safety) through people development and strategic thinking across multiple business units.
• Consistent success in developing systems, processes and procedures to streamline corporate operations, increase revenues and enhance profit performance.
• Result-oriented and well- rounded leader; Situational leader that believes in leading by example
• Excellent interpersonal, interaction, customer engagement and negotiation skills.
• Passion for life-long learning & continuous improvement.
• Strong commitment to team engagement & people development.
• Advocates diversity and inclusion, safe work environment and compliance to local/ global regulations.
• Highly adaptable; Willing to travel in and out of the country and be relocated if required
CAREER SUMMARY
MANUFACTURING and OPERATIONS MANAGEMENT. Over 15 years of experience in planning, organizing, managing operational expenses, improving working capital, coordinating, directing and developing people and controlling of material/ product supply and processing activities of varied manufacturing industries.

PRODUCT SUPPLY MANAGEMENT. Total of 7 years in leading Integrated End-to-End Supply Chain within Bayer and JohnsonDiversey. Hands- on experience includes but not limited to:
• Monitoring data management to keep accurate product, contract, pricing and invoicing information.
• Working closely with suppliers and customers to improve operations and reduce cost.
• Managing warehouse activities and control of inventory
• Ensuring the personal safety and safe working environment of staff.
• Communicating needs & objectives to key personnel in the entire Supply Chain Management, ie. procurement, Order management, supply planners/ professionals, warehouse. logistics & distribution.
• Negotiating contracts to reduce costs and achieve maximum efficiency.
• Providing accurate routing information to ensure that delivery times and locations are coordinated.
• Calculates and budgets total supply chain costs in relation to proposed new projects.
• Planning of procurement, production, inventory control, logistics and distribution.
• Management of own fleet and third-party logistics.
• Familiar with SAP and other enterprise resource planning systems like MAPICS, ERIC and JDE.
• Training and development of staff
• QUALITY MANAGEMENT. Total of 10 years of experience in planning, directing and coordinating quality assurance programs and formulating quality control policies. Knowledgeable of Quality Management Systems like ISO9001:2015, Current Good Manufacturing Practices (cGMP), Hazard Analysis and Critical Control Point (HACCP) and Food Safety Control System.

REGULATORY AFFAIRS & PRODUCT STEWARDSHIP. Track record of providing high quality customer-focused service using in-depth knowledge of products and processes resulting in enhanced customer retention. Over 5 years of experience within Bayer and JohnsonDiversey in product registration, obtaining marketing authorization and license to operate(LTO); and, in ensuring corporate compliance to the Health, Safety and Environment policies of both global and local regulatory bodies.

PROJECT MANAGEMENT. Over 5 years of experience in managing high performance teams and led projects to successful results in production, supply chain and quality services.
• Plant expansion project, wastewater treatment facility upgrade, material resource planning restructuring, process improvement, material sourcing and joint company supply chain integration in JohnsonDiversey.
• Process improvement in Triple T Products, Inc., Interphil Laboratories, Bayer and Blaine Corp.
• Quality improvement in Interphil, Bayer and Blaine Corp.
• Strategic material sourcing, business outsourcing, packaging reconfiguration, systems migration and business divestment in Bayer.

CAREER HISTORY

Teleperformance Philippines, Inc________________________ _______ 2018
Customer Support Service Representative March 2018 to present
Responsible in providing excellent customer experience and interactive engagement by improving customer response strategies, responding to inquiries, resolving customer complaints, and managing overall customer service functionality to propel business loyalty, productivity, growth and customer satisfaction.

Private Venture ________________________ _______ 2017- 2018
Freelance Consultant November 2017 to present
Provides technical assistance to private individuals and professional businesses related Plant Manufacturing Operations, Supply Chain Management and QHSE (Quality, Health, Safety and Environment)

Blaine Group of Companies 2017
Plant Operations Head June to November 2017

Blaine Group is a 100% Filipino-owned company that specialize in the global sourcing of raw materials for animal health, animal nutrition, food, and cosmetics. It is also engaged in manufacturing, marketing, and distribution of personal and home care products, animal health and nutrition products and food and beverage products such as flavourings, spices and powder juices. Blaine Group is composed of three (3) business units, namely, Refamed Research Laboratory, Blaine Food Corporation and Blaine Personal and Home Care Corporation.

• Directs, lead and responsible for the over-all Plant Operations of the Blaine Group of Companies. Scope of responsibility covers Production, Supply Chain, Quality Management, Product Development (R&D), Regulatory Affairs, EHS (Environment, Health & Safety) Facilities Management and, Engineering & Maintenance; Responsible in setting the strategy and defines medium and long-term objectives to ensure continuous operation and improvement to maximize revenue and attain customer satisfaction.
• Accountable for setting up and leading the cross functional Project Management Office

Key Achievements:
 Harmonized Quality Services functions of the three (3) business units leading to the creation of the centralized QC laboratory and Quality Assurance services and boosting the professional competencies of the staff of the division.
 Implemented standard cost review that led to standardizing minimum order quantity and development of alternate material sources for high value products.
 Successfully attained cGMP and Halal certification and implemented preliminary stage of Quality Management Systems programs namely, ISO9001:2015 Transition, and HACCP.
 Implemented optimum manning complement across divisions ensuring process continuity that provided operational efficiency and productivity.

BAYER PHILIPPINES, INC. January 2010 to May 2017

Product Stewardship and Regulatory Affairs Manager July 2014 to May 2017

Bayer is a German multinational, pharmaceutical and life sciences company. It is headquartered in Leverkusen, where its illuminated sign is a landmark. Bayer’s primary areas of business include human and veterinary pharmaceuticals; consumer healthcare products; agricultural chemicals and biotechnology products. In the Philippines, there are four major divisions, namely, Bayer Pharma, Bayer Consumer Care, Bayer Crop Science where Animal Health is affiliated as one of its business unit and the Bayer Share Services Philippines.

• Accountable for the efficient Product Supply, and product quality and safety of animal health products throughout the value chain in the Philippines. Responsible in resolving customer technical & product quality complaints and meeting customer service level agreements. Quality, Safety, Health & Environment (QSHE) Officer for Bayer Animal Health Business Unit.
• Co-led New Product Development and Introduction; facilitate supplier review and approval.
• Oversee Contract Manufacturers and external warehousing and logistics for Animal Health business
• Represented local Bayer Animal Health management to industry associations and related government regulatory institutions.
• Responsible for the development of the Regulatory affairs staff and re-assignment of their functions to better address regulatory compliance of registration requirements of both pharmaceutical grade and veterinary grade products.

Key Achievements:
 Developed highly competent alternative supplier that supported quick and steady supply of animal nutritional premixes to valuable customers at better cost.
 Successfully introduced innovative strategies to improve quality of customer service, productivity and profitability.
 Successful transfer of off-line packaging to Third party logistics and complete closure of Animal health warehouse facility.
 Led business compliance activities related to roll out Pharmacovigilance and Prudent Use of Antibiotics Animal Health division.
 Implemented Bayer Safety programs, namely, 5S in the Office, Ergonomics and Drive Safe.

Project Manager- Supply Chain Animal Health January to June 2014

• Responsible for the establishment of an efficient Supply Chain process specific to Product Supply demands and customer needs of the Animal Health industry in the Philippines.
• Strengthen the Sales and Operations organizational performance and developed Sales Force engagement.
• Accountable in integrating Regulatory Affairs in Supply Chain function of Animal Health

Key Achievements:
 Accountable in the sourcing and qualifying of alternate supplier of animal nutritional premixes for Animal health.
 Promoted consistent high performing staff: one from associate to supervisor and the other from supervisor to Supply Chain Manager.
 Initiated packaging reconfiguration project that saved over 2M PHP annually
 Integrated Order Management to Supply Chain Division and Customer Support to Product Stewardship & Regulatory affairs Unit

Head of Product Supply August 2011 to December 2013

Product Supply caters for the supply requirements of the three (3) main divisions of Bayer HealthCare namely, Pharma, Animal Health and Consumer Care (FMCG-over-the-counter medications & supplements).

• Responsible for the efficient Product Supply of Bayer Healthcare (Pharmaceutical, Consumer Health and Animal health) products to the Philippine market. Oversight function includes forecasting, demand planning, Supplier/ Vendor management and procurement, production planning, scheduling and control, material planning, inventory management, manufacturing, sales order management/ customer support, warehousing, logistics and distribution. Responsible for the coordination of Sales and Operations conference
• Accountable in the efficient performance of the plant manufacturing operations and contract manufacturers and third-party logistics.

Key Achievements:
 Led the major project in the divestment of Animal Nutrition feed mill custom premix business. This project led to the closure of the Animal Health Plant, outsource manufacturing services, warehousing and logistics. Cost contribution to the Animal Health Division raked to 32M Philippine pesos or 0.5M USAD.
 Realized a 380,000 USAD savings in year 2012 in implementing Regional Sourcing strategy of high valued feed grade bulk vitamins from China.
 Also, in 2012, realized savings of 4.60 Million PHP in implementing sourcing strategy of prime feed grade bulk minerals and packaging components from Taiwan.
 Implemented outsourcing of logistics and secondary production support resulting to better compliance with the labour legislation and reduction of 10% headcount.
 Streamline Business processes leading to establishment of Shared Service functions across HealthCare Divisions, namely, Supply Chain, Quality Services, Customer Support Services, Order Management and Health, Safety & Environment Services.
 Relaunch Operational Excellence and Continuous Improvement Project Management Circle

Technical Operations Manager January 2010 to July 2011

• Responsible for the over-all manufacturing operations of the Animal Health Plant that includes supply chain, order management, production, materials, quality assurance and quality control, regulatory, maintenance, logistics and warehousing; Reviews and enhance product formulations that can add value to customers and profitability to the business.
• Responsible for representing Animal Health management as QMR in the ISO Management Systems and as Pollution Control Officer with the Environment Management Bureau.

Key Achievements:
 Launch Operation Excellence, Lean Manufacturing Concepts, Value Stream Mapping, 5S and reinforce Health, Safety & Environment (HSE) Committee.
 Upgrade Quality & Safety status of the Philippine site from conditional compliance to Substantially compliant to Global Bayer Quality, Safety, Health & Environment (QSHE) Directive
 implemented the 1.0 M Philippine pesos capital improvement project involving installation of 21 Solatube Daylighting System resulting in an energy cost savings of 1.20 M Philippine pesos per year.
 Reduced staff by 40 while maintaining production levels through a redesign of operational processes and improved training and staff utilization.

INTERPHIL LABORATORIES, INC. 2005 to 2010
Dry Products Manufacturing Manager April 2005 to Jan 2010

Interphil Laboratories, Inc. is a preferred contract manufacturer of pharmaceutical products for 36 multinational companies (19 of the top 20 pharmaceutical companies). Interphil manufactures approximately 30% of the whole pharmaceutical volume of the Philippine market. It also exports 10% of the drug products to Asia-Pacific region and is approved by the TGA for exporting to Australia. Its’ main plant is situated in Canlubang Industrial Estate, Cabuyao, Laguna, Philippines. Interphil is now a part of Pharma Industries Group of Zuellig Pharma with other plants in Thailand and Vietnam.

• Accountable for the direct management of cost, quality, and schedule for manufacturing of Dry (Oral Solids) Pharmaceutical products and assembly work cells consisting of 30+ production machines and a combined 50 bargaining unit employee. Managed plant supervision and provided direction and guidance to ensure performance and quality goals are consistently met.
• Headed the over-all Night Shift Plant Operation for six (6) months to reinforce plant-wide implementation of process and productivity improvement programs

Key Achievements:
 Reduced equipment downtime by over 25% and labour cost by 1.50M Php per year through introduction of supplemental In-process Control monitoring machine for fast producing semi-automated tableting machine.
 Increased level of quality and improved tablet and capsule sorting efficiency by 35% and labour cost by 2.0M Php through investment of off-line Visio-logic sorting machine.
 Improve change over time and reduce idle time through work standardization and process stream lining.
 Introduced cross training in the department to improve skills availability resulting to flexible workforce environment.
 Led product and equipment transfer of oral solids preparation from Astra-Zeneca to Interphil Laboratories, Inc. Headed the integration team after the acquisition of the Astra-Zeneca Plant.
 Led the decommissioning and asset transfer of Aseptic Department.

DISPOCHEM MANUFACTURING, INC. _____________________________2005
Plant Manager February to April 2005

Dispochem Manufacturing, Inc. is a subsidiary of Dispo Group of Companies that is engaged in the processing of antiseptics, disinfectants, diagnostic stains, medical scrubs and swabs for healthcare institutions. Dispo Group is a leading distributor of high quality hospital and medical laboratory products in the Philippines. The plant is located in Laguna International Industrial Park, Binan, Laguna, Philippines.

Accountable for the over-all leadership of plant’s manufacturing and, warehouse and logistics operations.

TRIPLE T INDUSTRIAL PRODUCTS, INC. __________________ 2004 to 2005
Production Operations Consultant July 2004 to January 2005

Triple T Industrial Products, Inc. is one of the leading manufacturer of plastic PE, HDPE and PET containers like carboys and jugs, supplying chemical and food and beverage industries

Responsible for the process re-engineering and, establishment and implementation quality and cost improvement initiatives in the production. Developed production scorecards to facilitate continuous improvement of quality, employee safety, efficiency, inventory accuracy and reporting

JOHNSONDIVERSEY PHILIPPINES, INC. __________________ 2000 to 2004
Associate Manager for Operations August 2000 to June 2004

JohnsonDiversey, Inc. is a multinational firm engaged in the manufacture and sale of industrial cleaning products and hygiene solutions. Chemical products include floor care (such as waxes, stripper and finishes), hotel housekeeping, ware-washing, kitchen hygiene, pest control, fabric washing, clean-in-place technologies and other food/beverage applications.

Responsible for the over-all plant operations for industrial cleaning and hygiene chemical manufacturing plant. Task scope includes plant administration, supply chain management, warehousing and logistics, production operations, quality assurance, plant safety, facilities and equipment maintenance, capital management, environmental protection and pollution control and regulatory compliance. Accountable for the performance of Vendors and Third-party manufacturers.

Key Achievements:
 Recognized for the successful and timely integration of supply chain and manufacturing operations and the set-up of combined warehousing facility for the merged companies of Johnson Wax Professional, Inc. and Diversey Lever Corporation in the Philippines. Delivered a total savings of 0.36M USAD during the year of 2003.
 Realized savings of 0.17M USAD in 2004 for alternate material sourcing and reformulation of high profit and fast moving industrial detergent.
 Initiated resource manning evaluation, reorganized production scheduling, reduce process activities and cycle time thereby realizing savings of 0.2M USAD.
 Improve inventory control procedures, restructured material requirement planning and develop better warehousing management. Delivered savings of 0.5M USAD in 2001.
 Realized plant expansion project which resulted to improved process workflow, increased productivity and better and safe working environment.
 Upgraded wastewater treatment facility that passed and duly recognized by the Environment Management Bureau of the Department of Natural Resources of the Philippines

RFM CORPORATION– Milk & Juice Division 1999 to 2000
Production Supervisor February 1999 to August 2000

RFM Milk and Juice, Inc., a subsidiary of RFM Corporation produces Selecta Ice cream and Selecta Moo Milk, Selecta Choco and Sunkist’ juice drinks.

• Responsible for the effective first-line management, timely execution of the production schedule and meeting efficient yield targets in operation of fruit juice and milk processing division.
• Implemented continuous improvement projects resulting to improvement in quality, efficiency, cost and employee safety.

SAUDI GUARDIAN INTERNATIONAL FLOAT GLASS, CO., LTD. (GULFGUARD) 1996 to 1998
Production Supervisor August 1996 to December 1998

Gulf Guard is a joint venture between Guardian Industries of Michigan, USA and Saudi private industry pioneering the manufacturer of float glass in the Gulf region. Float glass is widely used in automotive, architectural and household mirrors.

• One of the pioneers that assisted in the equipment testing, commissioning and start-up operation of the very first float glass manufacturing plant in Middle East.
• Responsible in meeting volume requirement through effective manpower utilization, control of packaging materials, losses minimization and efficient production of world class quality flat sheet glass products.
• Responsible for the reorganizing of warehouse inventory locations that provided safe and efficient movement of goods for distribution.

SAUDI PHARMACEUTICAL INDUSTRIES & MEDICAL APPLIANCES CORP (SPIMACO) 1992 to 1996
Quality Assurance Inspector May 1992 to January 1996

SPIMACO was Saudi Arabia’s first producer of wide range of pharmaceutical preparations consisting of tablets, gel, capsules, antibiotics, aseptic and ointment/creams. They also distributed medical appliances and equipment in most hospitals within the Kingdom of Saudi Arabia.

• Responsible for the process and line inspection of manufacturing and packaging of pharmaceutical products that includes: oral solids, oral liquids, Aseptic/Parenteral, Cream & Ointments, penicillin & other antibiotics and antiseptic.
• Led the Quality Assurance Inspection Section in the Product, Process, Equipment and Cleaning Validation activities.

DRUGMAKER’S LABORATORIES, INC. 1987 to 1992
Technical Staff November 1987 to April 1992

Drugmaker’s Laboratories now Drugmaker’s- Biotech is one of the Philippines’ the leading pharmaceutical toll manufacturer.

• Responsible for meeting production schedule, machine utilization and efficiency, quality target, staff training and on- time delivery of pharmaceutical and cosmetics preparations.
• Trained and assigned in various post prior taking the production lead role in Oral Liquids manufacturing. This included quality assurance inspection, materials management and warehousing, customer services, Cosmetics preparations, Oral Solids processing and packaging, Parenteral/ Aseptic Processing and packaging, Penicillin and Antibiotic processing and packaging.

BAYER PHILIPPINES, INC. 1985 to 1987
Laboratory Helper August 1985 to November 1987

Responsible for the routine quality assurance inspection of incoming raw/ packaging materials, in- process/ line inspection and outgoing finish goods for distribution. Also handles physical and chemical testing of raw materials, in-process samples, finished products and stability samples, preparation of standardize laboratory solutions and maintain laboratory inventories.

PROFESSIONAL ORGANIZATIONS

• International Society of Pharmaceutical Engineers
• Production and Operations Management Association of the Philippines
• Philippine Institute of Supply Management
• Safety Organization of the Philippines
• Philippine Society for Quality, Inc.
• Pollution Control Association of the Philippines, Inc.
• Philippine Veterinary Drug Association, Inc.
• Qualified Persons in Industry Regulatory Affairs (for Philippine FDA & Bureau of Animal Industry)

EDUCATION

Industrial Management, International Correspondence Schools (Manila, Sep 1989 to May 1995)

Bachelor of Technology, Major in Chemical Engineering Technology, Technological University of the Philippines (Manila, September 1985 to August 1989)

Technician Diploma Course in Chemical Technology, Technological University of the Philippines (Manila, May 1982 to July 1985)

High School Diploma, Sta. Clara Parish School, Pasay City (Manila, June 1976 to April 1982)

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