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Danny Abobo Customer Service Representative

Philippines

Danny T. Abobo

Contact Number: (+639) 262 910 219 Email-address: [email protected]

Address: 136 Marulas – A St., Caloocan City 1400, Philippines

EDUCATIONAL ATTAINMENT

Pamantasan ng
Cayetano Arellano
Felipe G. Calderon

Lungsod ng Maynila,
High School,
Elementary School,

Philippines
Philippines
Philippines

Bachelor of Science in
Secondary Education
Primary Education

Psychology
2007-2011
2001-2007

2011-2016

SKILLS

Proficient in Microsoft Office Suite.

Ability to communicate objectives visually, verbally and in writing.

Ability to interpret data summaries and probability statements.

Excellent performance in customer care and service.

Flexible to perform multitasking work on time.

Ability to perform any assigned tasks on time.

WORK EXPOSURES

Metropolitan Bank and Trust Company (Metrobank)

Head Office Metrobank Plaza Sen. Gil J. Puyat Avenue, Makati City, 1200 Philippines

Customer Service Representative, Teller and New Accounts

May 1, 2016 – Present

Responsible for cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature

verification through the Signature Verification System (SVS). Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day. Accepts and processes various fund transfers and remittances payments. Handles outward clearing operations through the Electronic Clearing System (ECS). Cross

Sells the Bank’s and subsidiaries’ products and services.

Interview persons desiring to open bank accounts. Explain banking services available to prospective customers and assist them in preparing application form.

Responsible for placing of Investments, Time Deposits and Application of Car/Home Loan and other types of Bank products.

Process Foreign Currency transactions (Sale/Purchase) of Foreign Notes and Foreign Telegraphic Transactions.

Bo. Obrero Elementary School, Manila, Philippines Kinder and Grade 1 – Intellectual Disability

Silahis ng Pag-asa, Special Education

Student Observer/ Intern, Educational Setting

November 24, 2015 – March 4, 2016

Observing the exceptional children during the class

Familiarizing the practices of the institution

Noticing the progress and development of the students

Assessed the student on daily lectures and activities

Assist the teacher during lectures in class

Phoenix Publishing House, Inc., Quezon City, Philippines

Global Resources for Assessment Curriculum and Evaluation (GRACE) Test and Research Development Department

On-The-Job Trainee, Industrial Setting

April 6 – May 29, 2015

Filing of testing materials (Test booklets)

Packing, storage and organization of kits

Cleaning of data

Assistance during field testing in schools

Review of test materials

Encoding of data

Development of report templates

Chowking, Restaurant Company

Vito Cruz Street, Malate Manila, Philippines

Service Crew

May 5 – July 13, 2014

Provide quick and accurate service for food preparation

General Housekeeping on the store

Pack and serve the food efficiently, in accordance with the order

Help in kitchen or in outdoor delivery if necessary

Able to be flexible and accurate to any assigned tasks

SEMINARS AND TRAININGS

Anti-Money Laundering Act (AMLA) Complience

Head Office Metrobank Plaza Sen. Gil J. Puyat Avenue, Makati City, 1200 Philippines

Metropolitan Park Technological Services, Metrobank Avenue, Pasay, 1300 Metro Manila

Annual Seminar and Trainings

“Get into the rhythm of… Unleash your potential. Be where the action is, make it happen.”

Facilitator, Immaculate Conception Academy of Manila, Philippines July, 2015

JOURNEY TO SUCCESS: Are you fully equipped?

Facilitator, Pamantasan ng Lungsod ng Maynila, Philippines May, 2015

Youth Leadership Training Program

Children International, Unang Lingap Kapwa Phils., Quezon City, Philippines

April, 2014

PROFESSIONAL EXAMINATION PASSED

Civil Service Exam Passer- Professional Eligibility Civil Service Commission, Philippines Awarded: 2016

AFFILIATIONS

Philippine Societies Association on Mental Health, PSAMH (Philippines)

Psychological Association of the Philippines, Junior Affiliates, PAPJA (Philippines)

Associated Labor Unions, ALU (Philippines)

Roman Catholic Diocese of Kalookan, Choral Member (Philippines)

Roman Catholic Archdiocese of Manila, Choral Member (Philippines)

PERSONAL INFORMATION

Age:
23 years old
Date of Birth:
October 3, 1995

Gender:
Male
Civil Status:
Unmarried

CHARACTER REFERENCE

Available upon request.

I hereby certify that the contents herein are true to the best of my knowledge.

DANNY T. ABOBO

Education

June 2011/April 2016 Bachelor of Science in Psychology at Pamantasan ng Lungsod ng Maynila

Experience

May 2016 Customer Service Representative Teller/New Accounts at Metropolitan Bank and Trust Company