Location Dera Ismail Khan, Pakistan
Type of Experience Full Time
Tenure July, 2015 To March, 2016
Responsibilities – Operating from Front Desk,
‘ – Assist guests with check in and checkout, other cashiering duties
Give a warm welcome to guests on arrival and register them as well
as issuing room keys by using the appropriate standards
Assisting guests throughout their stay with anyrequirements, handling
guest feedback, provide direction and give
suggestions.
Handling guests’ mails and messages, and answering phone calls.
Meet, greet, room and send VIPs.
Attend daily briefings and relevant departmental and interdepartmental meetings.
Provide guidance to Guest Relations Assistant at work.
Ensure the safety, security and loss control policies and procedures
are compiled with at the front counter and back office area.
Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and
Duty Manager.
Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
Be aware of the Hotels fire and emergency procedure

Organization J Telemarketing
Organization Type Call Center
Designation Customer Services Representative
Location Islamabad, Pakistan
Type of Experience Full Time
Tenure Jan, 2015 To June 2015
Description Make outbound customer calls to promote and sell a product or service.
Create, maintain and update database of customers with complete information and emails.
Consolidate existing customer base while building new customer
base.
Record outbound call history and customers response in detail.

Organization Ore Technologies
Organization Type Call Center
Designation Customer Services Representative
Location Islamabad, Pakistan
Type of Experience Full Time
Tenure Mar-2014 To Dec 2014
Description Make outbound customer calls to promote and sell a product or service.
Create, maintain and update database of customers with complete information and emails.
Consolidate existing customer base while building new customer base.
Record outbound call history and customers response in detail

Skill Name Level Last Used
Language Certificate. Excellent Currently Working
IT-Basics Excellent Currently working