Daphne Luehla Jaramillo Bataller
7389 P. Burgos St.

San Dionisio, Paranaque City

09209329377

[email protected] / [email protected]

RELEVANT EXPERIENCE

Procter & Gamble International Operations SA ROHQ

Global Business Service Center

January 2010 – Present

RELATIONSHIP/PROBLEM MANAGER

July 2015 to Present

– owns relationship management with P&G buyers and suppliers; acts as the first level of escalation point for all procurement to pay concerns and issues; owns the analysis, identification  and solution recommendation for systemic issues for suppliers enrolled in the Supplier Care program and Packaging, Hygiene and External Manufacturer spends for Asia and India

FLOW MANAGER

May 2014 to July 2015

– responsible for PSS continuous improvement system (conduct and lead project identification workshops, team charter creation, get/secure project approval with correct priority, resource and staffing), ensure that projects are delivered and completed on time and 100% delivery against the defined success measures. Acts as the PSS representative for corporate projects – the main point of contact for corporate project for the beginning of the project, review and approval of project plans and communication plans, ensure proper identification and allocation of project resource. Part of execution of approved solution adoption tools in the area of user readiness (preparations, deployment and operational sustainability).

CREDITS TEAM COORDINATOR

February 2013 to May 2014

– owned over-all status/scores; responsible to communicate issue status and resolution to other rows/customers/leadership on a timely manner; responsible to identify and resolve any potential issue/barriers on a daily basis; worked with P&G partners to ensure that supplier requests were completed on time; contractor management, ensured that daily operations are fully compliant with all internal controls, deadlines, SLA’s, etc

PROFIT RECOVERY SPECIALIST

– responsible for the recovery of all open credits, ensured prompt and correct recovery of funds by working with plant contacts, FSS, sourcing buyers and suppliers, gathered, managed and analyzed information to identify root causes and lead corrections that demand fluid communication for issues resolution in a timely manner while working collaboratively with other functions.

PROCUREMENT SPECIALIST for Asia Printed Packaging and Flexible Materials

January 2010 to February 2013

– responsible for Purchasing Document creation/maintenance, blocked invoice/ST161 resolution, worked with sourcing to implement improvement projects (JBPs)/client engagement, standardized PO request template and process, adhoc requests and escalation management, Scorecard and root cause analysis for the sub-spend

·         Rewards & Recognitions

Recipient of numerous Power of You Awards

Recipient of numerous Master of Value Creation Awards

Procter & Gamble Philippines Inc

Cabuyao Plant

July 11, 2005 – December 2009

Syndet Bars Production Engineer

-Responsible for line operation of Line 3

-Ensures that PR & MTBF measures are met every shift

-Work with other functions (MPO, Engineering) during initiatives

·         Team Quality Owner

-Ensures that all documents pertaining to quality are completed & submitted every shift

-Ensures that all products produced passes quality specifications

-Ensures that all parameters related to quality are followed

-Creates Quality Alerts & Line Complaint Reports if necessary

-Releases critical materials in the absence of  Lab QA Engineer

-Makes sure that defects which can cause quality related issues are addresses & corrected

·         Team Safety Owner

-Ensures that the team complies with safety procedures

-Ensures that all team members generate OFS & BOS reports

-Makes sure that all unsafe conditions are addressed & corrected

·         Team E&I

-Responsible for tracking the power consumption every shift

-Responsible for troubleshooting electrical issues encountered during the shift

System Ownership

·         Equipment Owner – Off load Conveyor, Pool Conveyor, BDA, Tokiwa In-feed Conveyor

-Responsible for performing maintenance tasks for the equipment on time

-Creates Maintenance Procedures pertaining to tasks related to my equipment

-Responsible for tracking minor stops &  breakdown of my equipment & providing why-why

analysis & corrective actions

-Responsible for finding & correcting defects in my equipment

-Creates Job Safety Analysis & Safe Work Practices for my equipment

-Identifies & eliminates losses of my equipment

·         Finishing OPL Owner

-Tracks OPL generated by Finishing Engineers on a monthly basis

-Identifies gaps & provides countermeasures

·         Finishing M&R Owner

-Tracks M&R expenses per equipment on a monthly basis

-Identifies gaps & provides countermeasures

-Creates & provides comparison of actual expenses per equipment versus budget

·         Rewards & Recognitions

-ABLE Category  ( JFM ’07)

Too High Stops reduction

-ABLE Category ( OND ’07)

Tokiwa Follow up motor breakdown elimination

-ABLE Category (AMJ 08)

SB PQB Improvement

-Recipient – Power of You Silver Award  (April 2007)

·         Loss Elimination Projects

-Equipment spare parts Life Extension

-50% cost reduction in outside contractor PM for primary code daters

-40% reduction of consumable costs for primary code daters

-20% of spare parts cost for primary code daters

·         Other Projects

-Leader, AM Step 4 – Electrical Components

-Leader, AM Step 5 ECRS Re-application

-Member, Atlantis Project Start-up Team

-Member, Scrubber Bars EOLA Project Start-up Team

Katolec Philippines Corporation

July 23, 2002 – June 25, 2005

Production Supervisor

-Supervised 35 operators

-Responsible for generating Work Instructions

-Responsible for meeting production requirements

-Responsible for analyses of Return to Vendor boards

-Responsible for working with customers in identifying gaps & creation & implementation of

action plans

-Responsible for identifying & correcting losses