Darlene Mae M. Guimbal
8R, 4th Floor, Greenery, One Metropolitan Place Corner J, Isidro St. Pasay City
Mobile No.: +639211647709
Email Add: [email protected]
Skype: darlz_111

Objective:
To build a long-term career in hospitality and food industry with opportunities of career growth.

Work Experience:

July 3, 2014 – Feb. 12,2018
Waitress/Cashier/Assistant Chef
The Five Spoons Restaurant (Fine Dining Restaurant)
Jidd Ali Manama, Kingdom of Bahrain

Customer Service with compassion (welcome and assist the guests toward their table, offer menu and suggest the signature dishes, taking the orders of guests, serve the orders and needs of guests, eliminate empty used plates, assist the guests on the payment) provide customer satisfaction.
Handling cash and card daily sales report: receive the payment of guest and done the transaction by the use of POS.
Assist on preparation section (make sauces, butchery, vegetables cut, measures of ingredients).
Organize the working section assigned.
Assist the chefs on different kitchen sections (CHINESE SECTION, ITALIAN SECTION, ARABIC AND INDIAN SECTION AND AMERICAN SECTION) depend on what section in needs.
Observed and involved on strategic plan suggestions for future development of the restaurant.
Assist on paper works as mentions daily sale report and monthly reports, daily time records of employees, monthly expenses.
Practice the standard procedure of government health requirements with coordination of company policy which includes also the basic safety, sanitation, quality and quantity.

Nov. 13, 2013- July 3, 2014
Front of the House
Dairy Queen – Airport Branch,
Kingdom of Bahrain

Customer services (welcome the customers and take order on the counter, cashiering by using POS, assemble orders and service on the counter) provide customer satisfaction.
Maintaining the counter organize and clean.
Chill section: make ice creams mix flavors, waffles, ice cream cakes, hot and cold beverages.
Take apart, clean, sanitize and assemble the machines of the chill section.

Feb. 15, 2012-May 19, 2012
Snack Bar Cashier
West Avenue Theaters Corporation, Mall of Asia, Pasay City, Metro Manila, Philippines

Customer service (greet and take orders, cashiering, assemble orders)
Make popcorns, dispense soft drinks, make sandwiches.
Assigned for some catering of WATC food department package offers.
Handle overall inventory of snack bars.

Training Experience:

March 24, 2018 Life Skills training of an Integrality Class Trainer Manager
Institute for Integrality, Inc.
WackWack TwinTowers, Mandaluyong City, Philippines

February 17, 2018 Life Skills training on Power of Positivity
Institute for Integrality, Inc.
Salcedo Regency, Makati City, Philippines

September 2, 2014 Basic Health and Safety Training
JAWAD Business Group
Manama, Kingdom of Bahrain

June 2008-May 2011 Student Assistant
Various School Department
(Vice President Office, Dean’s Office, Administrative Department,
HR Department, Library, Property Office)
VMA Global College, Bacolod, Negros Occidental, Philippines

Education Background:

June 2006 – March 2011
Bachelor of Science in Hotel and Restaurant Management
VMA Global College, Bacolod, Negros Occidental, Philippines

Award & Recognition:

May 4, 2011 Service Award
VMA Global College, Bacolod, Negros Occidental, Philippines
References:

Available upon request.