Summary of Skills and Attributes

Management/Executive Director

·         Responsible for the over-all management and operation of a church-based & non-profit organization.

·         Creates & Manages Key Result Areas for Specific Projects.

·         Create annual report to the Board of Trustees.

·         Handles human Resource management; includes, but not limited to hiring & termination process, applying policies and developing job descriptions.

·         Interacts/worked with business groups, academe, civil society and media on relevant projects.

·         Assists in developing long term and short-term goals.

·         Manages volunteer, includes evaluation and recommendations.

Market & Product Development Supervisor

·         Skill to make decisions in timely manner under tight deadlines and pressure.

·         Ability to implement projects based on set objectives and goals within time table.

·         Dedication to design, plan, implement and measure impact of given projects.

Interpersonal

·         Able to manage and lead sales team and getting the best from them.

·         Productive working in a team environment. Team player

·         A problem solver/ trouble shooter.

·         Sales and customer service experience

·         Customer centric and client-based work orientation.

Personal management

·         Flexible, and resourceful to adapt to changing environment in any given circumstance

·         Able to make sound decisions within bounds of work requirements that achieve good results.

·         Able to plan, organise and manage project implementation.

·         Work under pressure.

Communication

·         Strong level of verbal and written English communication skills.

Practical

·         Administrative skills and experience developed in employment

·         Sports minded, Physically active, healthy and fit

Employment History

2011-2018 (current), Supervisor, Pioneer Life Inc., Makati Philippines.

·         Leading a team of five staff

·         Involved in team decision and direction setting as part of Management Committee (ManComm) of the team/Department.

·         Plan and implement special projects

·         Create marketing and branding strategies

·         Develop strategies and create market segments through assigned sales channels and eventually be converted into new business.

·         Establish strategic partnerships.

·         Develop client and partner-based Insurance programs.

·         Able to design a program that is client or partner based and responsive to the call of the time.

2008-2011, Senior Customer Service Representative, Convergys Philippines.

·         Worked as part of a team that provides high level of customer support and after sale service

·         Responsible receiving customer inquiries.

·         Handling customer complaints.

2004-2008, Executive Director, Kamatuoran Inc. a Church based non-profit organization

·         Responsible for the over-all management and operation of a church-based & non-profit organization.

·         Creates & Manages Key Result Areas for Specific Projects.

·         Create annual report to the Board of Trustees.

·         Interacts/worked with business groups, academe, civil society and media on relevant projects.

·         Assists in developing long term and short-term goals

·         Manages JOT and volunteer, includes evaluation and recommendations

Education and qualifications

·         Bachelor of Science in Philosophy minor in English. San Carlos Seminary College. Juan Luna Ave., Mabolo Cebu City. March 2002,

·         Automotive Assembly. College of Technological Sciences-Cebu Philippines

Personal interests/activities

·         A very active person who enjoys the outdoors, running and biking

·         Have been participating Marathon and Duathlon competitions.

·         Member of various bike clubs and socio-civic organizations