I am Dawit Kassa Bedecho, a citizen of Ethiopia hold MBA in Business Administration, BA in Business Administration ,and Bsc in Applied Chemistry from two Government Universities. I have morethan 11 years of work experience and currently I’m Consumer Loan Officer at commercial Bank of Ethiopia in full-time basis, and General Manager at Bright Africa Business and Training Consultancy Service PLC as part-time basis. Before these position I was Customer service manager, and management trainee at Commercial Bank of Ethiopia, Deputy Distance and Continuing Education Director at Harambee University College. However, my most experience is at Ethiopian Pulp and Paper S.C in which I worked for 7 years as Busines Planning Service A/Head, Management Information Servie H/Head, Quality Assurance and Research service H/Head, R & D team leader, Quality Management Officer, Quality Assurance Forman, etc. My role and responsibility in my current position Customer Recruitment, Branch operation management (HR, Cash, Suspense accounts (Payable, Receivables, others) , A/C and transaction Reconciliation, KYC analysis, performance report), card banking, internet and mobile banking, credit customer selection and recruitment, trade service customers selection and recruitment, compliance analysis, check issue & control, CPO issue & control, stock management, HR performance appraisal, customers case handling & management, customers satisfaction survey, market survey, market research & development, account analysis, delinquent list follow-up, Mal-operation control, etc.