Dennis Jackson        647-885-7712

2207 Wildwood Crescent, Pickering ON L1X 2R6           [email protected]

OBJECTIVE

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals

Inbound/ Outbound Order Processing

Over 15 years’ experience providing exceptional customer service and a variety of settings
Greeted, acknowledged and assisted customers in the public in a professional and courteous manner at MAC sales
Enthusiastic self-starter with the drive to exceed customer service and quality assurance levels
Solid air of business professionalism and the ability to work in a team environment
Ability to quickly learn new skills and eager to take on new roles
Capable of handling diverse tasks simultaneously and work effectively under pressure in a fast paced environment
Full understanding of all warehouse functions such as, relocation task, cycle counts, warehouse PPK, and consolidation
Successfully completed annual physical inventory count and entered data into system
Upload, verify, inspect, sort and receive in SAP all material using (MHE) in a safe, compliant and effective manner
Accurately receiving and labelling product, picking product from inventoried locations and pack orders using a scanner connected to a WWS system
Ensured all work is performed in full compliance with (GMPs), Good Documentation Practices and (SOPs) Standard Operating Procedures

Logistics/Transportation

Over 8 years of experience in distribution at Estee Lauder Cosmetics and Apotex
Prepared and processed shipments to trucks. Able to operate industrialized powered forklifts (ie Sit down, Reach, Stock Picker)
Knowledge of receiving functions such as, interplants, expected receipts, separating and unloading trucks
Shipping goods to satellite locations and vendors
Able to read, interpret transit system operating rules, policies and routes
Intermediate knowledge of computer operations –SAP modules for various warehouse databases
Perform various inventory control functions, such as maintenance of records, cyclical inventory counts, and maintain inventory using SAP
Delivery of materials to manufacturing, packaging and other departments
Ensure transfer orders are completed in SAP for inventory as per service agreement; contact various departments to escalate/resolve any issue in a timely manner

Safety

Familiar with WMS, and all in house RDT units
Organized work area for safe and efficient production
Prioritized allocation of out of stock items to the pick face locations
Participated and completed safety training manual for new employees as to share workplace safety practices
Active Participant in Stomp Program
Successfully completed all Ryder training for Raymond Reach, Fall protection, Order Picker
Perform daily checks, clean and visually inspect vehicle before shifts

EDUCATION/ ACHIEVEMENTS

Ontario Secondary School Diploma

George Harvey Collegiate
Johnson Equipment License                                   2015

Reach truck, Stand up Counterbalance, Walkie, Dock Stocker, Swing Reach
Counter Balance Certificate            2008
Valid G license
Certified Raymond Reach License

Order Picker, Lift Trucks and Fall Protection    2009
Clean mature abstract

Bondable
Ryder Lift Trucks Certification                                  2009
Vulnerable Sector Check Available

WORK EXPERIENCE

Apotex     – Warehouse Technician                    March 2015- Present

Estee Lauder – Material Handler                    October 2009- March 2015