DIAN T. THOMAS

Sherlock Crescent, Building C APT 11,

Duhaney Park, Kingston 20

Email: [email protected]

Tele: (876)351-9645

“I aim to thrive for success in a stimulating and challenging environment, building the success of the Company while I experience advancement opportunities for professional growth.”

SKILLS & ABILITIES |

Ø  Receiving Clerk

Ø  Supervising

Ø  Data operation

Ø  Customer Service Rep

Ø  Operation of cash machine

Ø  Merchandising

Ø  MS. Offices: Word, Excel, etc.

Ø  Food Preparation

Ø  Baking

Ø  Cooking

Ø  Basic Mixology

Ø  Pizza maker

EXPERIENCES

Baker/ chocolate maker – Chocolate Dreams 2019

My duties include baking Triple Pleasure, Red velvet, Black Forrest cakes,

Strawberry surprise cake, Brownies, Chocolate cheese, Bailey cheese cakes ,        Nuts Bar,  Cheese cake bite, Cherry surprise and Oreo chocolate bites.

I also prepare ingredients from scratch to bake and also to ensure that the   kitchen is running smoothly and in orderly.

Pizza maker / Customer Service Rep –  Domino’s Pizza  2019

My duties include, setting up the make line, making the pizzas in small,

medium, large and extra-large, a long with spreading of pizza sauce and

add different types of toppings.  I also bake chicken wings, wedges, brownie,

lava cake, cheesy bread, bread twist and serving of beverage.  I tide up the

lobby area and working station and bathroom. I also prep topping items and

label and rotate them properly according to company policy then store them in

the appropriate area required.  I take in call orders and access a cash

machine.

Bakery Chef/ Cook/ Front of the house – Pastry Passions Store 2018 – 2019

My duties include working on my own baking batches of Red Velvet , Black forrest, Ice box , Roulade, Tiramisu, Fruit cake, , Bailey cheese , Strawberry cheese, Carrot, Brownie ,, Rich Chocolate  and Vanilla cakes.  I also do pastry such as oatmeal, chocolate chip, rum and raisin, strawberry, Nutella  muffins , macaroon , strawberry packet , plantain tart, humming bird and toto.  In addition cooking of soup.  I also do serving of cakes and answering of telephone calls in taking of orders to be prepare to pick up by customers desire. I also do inventory counts on a regular  basic of item to be order and not too much for wastages of goods and space availability.

Customer Service Rep. & Sales Associate – Hi-Lo Food Store     2011-2017

My duties include, but not limited to helping customers to navigate the store, find the products they need and ensuring their experience was worthwhile.

In this capacity I also work as a Senior cashier, assist customers on the telephone, train new staff, assist with marketing strategies and help resolve customer complaints. I also work in the Warehouse area in receiving goods, sorting & merchandising items and enrolling new & existing customers with current & new programs. I also participate in the inventory and cycle counts. I assist and supervise as a senior cashier in training new cashiers as they come alone.

EDUCATION | CERTIFICATES

HEART TRUST NTA Certificates

Office Administration                       Level I

Data Operation                                  Level I

Business Administration                  Level II

Bakery Chef                                        Level II

Commercial Food Preparation        Level II

Customer Service Supervision          Level III

Chef  De parte                                    Level III

UWI Open Campus

Supervisor Management                   Pass

JWN ACADEMY

Rums – Induction And Discovery     Level I

CXC Qualification

Social Studies

Principle of Business

Office Administration

Information Technology

II

III

II

III

Electronic Document Preparation     II

Management

REFERENCES |

Belinda Suckrajh                     Tamara Taylor-Gordon

Store Manager                       Operation Manager

Pastry Passions                     Environment Maintenance Limited

(876) 459-6710                     (876) 960-2819 / 2343