Didina Caingles Caila
Sales Supervisor at Premier Shelter Products Inc.

(+63) 09174052141 | [email protected] | 38 years old | Cagayan De Oro, Northern Mindanao

Experience
18 years

Current
‘Sales Supervisor’
‘Premier Shelter Products Inc..’

Education
Xavier University, Ateneo de Cagayan
Bachelor’s, Commerce (2002)

Nationality
Philippines

PR
Philippines

Experience

January 2012 – Present
(6 years 6 months )
Sales Supervisor
Premier Shelter Products Inc.

Assumes responsibilty for the effective operation of sale people assigned to his group and ensures proper implementation of sales plan, strategies and tactics to achieve Corporate Sales Objectives in Intake & Dispatch Volumes at Optimum Realization Profits. Provides leadership in service excellence and quality selling.

May 2006 – January 2012
( 6 years )
‘Sales Engineer’
‘North Mindanao Steel Corp – Presently Premier Shelter Products Inc..’

a.          Monitors upcoming projects of contractors, architects & engineers.
b.          Attend to clients need and queries
c.          Recommends different profile suited to specific projects.
d.          Monitors Outstanding Payable of different Accounts.
e.          Supervision of installation of the company materials
f.           Prepares material takeoff
g.          Facilitate clients complains
h.          Submit weekly reports:
Intake
Dispatch
Number of Sales Quotations
Number of Sales Contract
Lost Sales Reports
Forecast of  Materials
Target for the month

Sep 2002 – May 2005
(2 years 8 months )
 

Assistant Store Manager
Robinson Supercenter

Specific Functions:
i.           Meets required sales for Gift Certificates
j.           Ensure that all Cashiers, Baggers and Information Clerks are properly trained and are knowledgeable of all standard work procedures required in the performance of their functions.
k.          Directly responsible for the Customer Service Counter and facilities of store including the Package Check In-/Out Counter
l.           Ensures that all Cashiers handle all transactions swiftly to avoid long lines while ensuring accuracy of transaction and process entries.
m.         Help facilitate the information campaign on in-store activities at all times
n.          Provide initiatives that will improve cashiering operations.
o.          Counter check and Verify the following reports:
           Daily Deposit Report
           Monthly – Gift Certificate Sales and Replenishment, wholesale and discounts, Summary of Disciplinary Actions served, Cashier Incentive, Cashier Accountability, Cashiers Errors
           Annually – BIR book Stamping, renewal of Cash Registers.
p.          All cash collection and remittances are accounted for.
q.          Timely preparation and submission of Daily Deposit Reports and petty cash replenishment.
r.           Implement security control measures at all times; vaults are secured and secrecy in access to lock combination is observed at all times.
s.          Adequate change fund/coins at all times.
t.           Ensures that payments collected at the store level are properly transacted.
u.          Ensure proper batching and accounting of charge transaction documents.
v.          Monitoring and issuance of Official Receipts
w.          Responsible for proper handling of lost and found items in the selling area.
Other Functions:
•            Prepare marketing promotion every store sale
•            Monitor whether marketing activities are properly implemented
•            Conduct proper orientation of on going promotion to all direct hire merchandisers and employees under the supervision of agency
•            Secure DTI permit for local promotion
•            Encourage the partners of Big R Super center to participate in providing exciting promotional activities during store sales
•            Counter check and signed approved purchase order and forward it to designated suppliers
•            Insure the availability of top 100 products
•            Hit the highest service level in every department
•            In charge of the selling operation on the store in the absence of the store manager and ASM selling.

Apr 2002 – May 2002
(1 month )
General Clerk
BF General Insurance Company

a.          Handle all money matters of the branch.
b.          Monitor the remittances of satellite offices and agent of all policies/ bonds issued.
c.          Responsible in preparing reports such as Revolving Fund (RF) Replenishment Report, Claims Revolving Fund (CRF) Replenishment Report, Premium Collection Report, Premium Receivable, Bank Reconciliation Report and other Financial Reports that may have to be prepared from time to time.

Mar 2001 – Feb 2002
(11 months )
Store Marketing Assistant
Jollibee Food Corp.

a. Responsible for evaluation and filling customer survey every month.
b. Sales building campaign (Company sale campaign, Innovating promos for the month, etc

Feb 2000 – Feb 2001
(1 year )
Service crew- cashier
Jolibee Food Corp

a. Proper implementation of 7 key step
b. Provide extra service to the customer that make them feel comfortable and at home in store.

Education

2004

2002
Phillippine Women University

Caregiver

Xavier University, Ateneo de Cagayan
Bachelor’s/College Degree  in Commerce | Philippines

Major
Business Management

CGPA
90.0/100

1900

CGPA
0.0/100

Skills

Advanced
Customer Relation

Languages

Proficiency level: 0 – Poor, 10 – Excellent

Language
Spoken                Written    Relevant Certificates

English
8           8           –

Filipino
8           8           –

Jobstreet English Language Assessment (JELA)

Date Taken
6 Mar 2010

Score
31/40

Additional Info

Other Information
 

Training for Newly hired Sales Engineer – October 1 – 3-, 2012

Philsteel Tower 140 Amorsolo St., Legaspi Village
Makati City

Facilitated by: Philmetal Products Inc.

STEEL BUILDERS INSTITUTE           – July 14 & 15, 2006
Pearlmont Inn
Limketkai Drive,
Cagayan de Oro City
Facilitated by: North Mindanao Steel Corp.
Cagayan de Oro City

TEAM BUILDING AND PROVIDING
CUSTOMER SERVICE                        – Sept. 27, 2004
San Juan Beach resort
Opol Misamis Oriental
Facilitated by: Robinsons Supercenter, Cagayan de Oro

CUSTOMER SERVICE
FOR FRONT END OPERATIONS      -August 9 & 10,2004
GBF Compound, Rosario Pasig City
Facilitated by: Big R Store Inc.

LOSS PREVENTION PROGRAM         -July 26, 2003
Robinsons Big R Supercenter
Cagayan de Oro City
Facilitated by: Big R store Inc.

FIRE PREVENTION PROGRAM         -August 2003
Robinsons Big R Supercenter
Cagayan de Oro City
Facilitated by: Big R store Inc.

TEAM BUILDING   – November 2002
(For newly hired Big R Employees)                              Pampanga City
Facilitated by: Big R store Inc.

BEE HAPPY                         -February 2002
Fantasia Limketkai
Cagayan de Oro
Facilitated by: Jollibee Food Corp.

CONSUMER BEHAVIOR               –      Feb. 20, 2002
Xavier University
Ateneo de Cagayan
Facilitated by: Dept. of Business and Management
College of Commerce

SERVICE RALLY                 -June 2001
Marvilla Beach Resort
Opol, Misamis Oriental
Facilitated by: Jollibee Food Corp.

FEASIBILITY STUDY SEMINAR   -Sept. 2, 2000
Silver Court, Deluxe Hotel
Capt. Vicente Roa St.
Cagayan de Oro City
Facilitated by: Junior Executive Club                                                                                                            Department of Business and Management                                                                                                Xavier University

DRUG WATCH SEMINAR  -January 1997
Misamis Oriental General Comprehensive High School
AFFILIATION:
JUNIOR CURIA PRESIDENT -October 2001 to May 2007
Our Lady of Most Sacred heart of Jesus
San Isidro Labrador Parish
Eco Church, Kauswagan
Cagayan de Oro City

About Me

Gender
Female

Address
Blk16 Lot 2 Westfield Iponan, 9000, Cagayan De Oro, Northern Mindanao, Philippines