Summary
A highly-experienced Asst. Restaurant Manager  in a well-renowned 5-star property in United Arab Emirates who holds a degree in Hotel and Restaurant Management. Acquired a Managerial experience in one of the biggest Fast food chain locally. Supervisory experience in an international brand of footwear and accessories.

Skill Highlights
·       Planning and Organizing

·       Strong decision maker

·       Complex problem solver
·       Training and Development

·       Innovative

·       Service-focused
Career Experience
Asst. Restaurant Manager

Saffron, Atlantis The Palm Dubai UAE

June 2017-September 2019

·       Managing a team of 65 colleagues

·       Over-all-in-charge of training and development of each colleagues

·       Ensure that the team upholds the set standard in service

·       Ensure that the team upholds the set standard with food and beverage presentation

·       Assist the Restaurant Manager with the implementation of ISO 9001 and 22000 standards

·       Assist with the creation and execution of Marketing Business Plan with the help of current Market study and trends

·       Supervise with the preparation of Friday Brunch tasks led by the Bar Team Leader

·       Supervise the Bar Team in maintaining the beverage cost as per standard

·       Assist with the Culinary team in maintaining the food of cost as per standard

Programming Languages: JavaScript, HTML5, PHP OOP, CSS, SQL, MySQL.

Contact
Address:

Block 3 Lot 18 Phase 5 California Westhills Molino 3 Bacoor Cavite, Philippines

Phone:

+63936 8987439

Email:

[email protected]

Language
English

Filipino
DONABELLE GUTIERREZ

Asst. Restaurant Manager

Kaleidoscope, Atlantis The Palm Dubai UAE

June 2015-May 2017

·       Managing a team of 70 colleagues

·       In-charge of Service Team Weekly Rota

·       Assist the Restaurant  Manager with colleagues’ individual tasks and responsibilities

·       Prepares shift allocation on a daily basis

·       Ensure that the team upholds the set standard in service

·       Ensure that the team upholds the set standard with food and beverage presentation

·       Assist the Restaurant Manager with the implementation of ISO 9001 and 22000 standards

Team Leader-Hostess

Levantine, Atlantis The Palm Dubai UAE

November 2013-May 2015

·       Supervising a team of 4 colleagues

·       Over-all-in-charge of Restaurant daily reservation ( seating allocation and special requests)

·       Coordinate with the Culinary Team reservations’ special requests

·       Coordinate with the Restaurant Management Team of any VIP reservations

·       Facilitate all Purchase Requisition for Restaurant artists

·       Coordinate with the Culinary Team of any menu amendments  and specials of the day

Food and Beverage Attendant

The Shore, Atlantis The Palm Dubai UAE

February 2011- October 2013

·       Follow set standard with F&B service

·       Follow set standard based on ISO certified criteria

·       Takes food and beverage orders from guests

·       Presents menu and give recommendations based on guests’ preference

·       Provides a high standard of customer service at all times

·       Input guests orders in MICROS

·       Execute payment transactions from the MICROS (cash, credit card and room posting)

·       Follow set grooming standards

Personal Information
Age:      33 Years Old

Height: 164 cm

Weight: 65 kg

Religion: Catholic

Marital Status:  Single

Additional Skills
·       Microsoft Office (Word, Excel, PowerPoint, Outlook)

·       Beverage Knowledge

·       Micros POS

·       RAMCO Time-keeping

·       Oasys Time-keeping

·       Avero

·       Seven Rooms Reservation System

·       Accounting and Budgeting

·       LACRM

·       Trello

·       LastPass

Certifications and Awards
·       Virtual Assistant Accreditation Course

Vavavoom-Awaken 2 Business

April 2020

·       ISO 22000 and 9001 Certified Outlet Passer

Saffron, Atlantis The Palm Dubai UAE

October 2019

·       Task-Force Ramadan 2019

Asateer Tent, Atlantis The Palm Dubai  UAE

May 2019

·       Course Completion Julius Meinl

Atlantis The Palm Dubai UAE

October 2018

·       Certified Departmental Trainer for Food and Beverage Service

Atlantis The Palm Dubai UAE

August 2018

·       Basic Food Hygiene Training

Atlantis The Palm Dubai UAE

July 2018

·       Numerous Commendations and Monthly Awards from Guests and Collegaues for an exeptional service

·       On the Job Training Completion

Makati Shangri-La Manila

October 2006

·       APEX

Super Ferry

Decemebr 2006

Store Supervisor

ALDO SM Mall of Asia (Suyen Corporation) Philippines

April 2009 – November 2010

·       Managing a team of 5 colleagues

·       Over-all-in charge of store visual presentation set by the Head Office standard

·       Assist customers’ with their choice of footwear and give recommendations

·       Ensure that the team is updated with the latest fashion trends by attending seminars hosted by the Company

·       Coordinate with other stores within the Metro for any tock transfers

·       Ensure that proper cashiering procedures are done

·       Stock Inventory and Mnagament

Asst. Store Manager

Chowking SM Molino (Fresh and Famous) Philippines

December 2007- February 2009

·       Managing a team of 30 colleagues

·       Prepares crew duty rota on a weekly basis

·       Ensure that the crew adhere the set standard of service based on the company’s regulation

·       Coordinate with the Head Chef on ease of food preparation and service

·       Plans for any special events such as Mall Sale

·       In-charge of Local Marketing drive of the restaurant

Management Trainee

Chowking SM Bacoor (Fresh and Famous) Philippines

May 2007- November 2007

·       Operation familiarization

·       Shadow Assistant Manager and learn the basic operational requirement of the restaurant

Educational Attainment
Bachelor of Science in Hotel and Restaurant Management

Dela Salle University-Dasmariñas Cavite

2003-2007

Secondary Education Diploma

St. Michael’s Institute-Bacoor Cavite

1999-2003

Primary Education Diploma

S.V. Montessori-Imus Cavite

1995-1999