Doris R. Elatico

E mail  : [email protected]

Mobile #: 09556175092

Languages Spoken:  English
Objective        To seek a position in an environment where I can apply my professional as well as my skills in your esteemed organization.

Experience

Receptionist

LEDLITES, Makati City

June 6, 2016 to December 22, 2016

·         Receives visitors at the front desk by greeting,welcoming and directing them appropriately.

·         Answering and forwarding all incoming calls to the concern person.

·         Maintain office security by following safety procedures.

·         Perform other clerical receptionist duties such as filing, photocopying and faxing.

·         Request orders of front office supplies and keep inventory of stocks.

Storekeeper

Qaser Al Deiyafa Restaurant and Kitchen

Al Muweiji, AL ,Ain , UAE

August 22, 2015 to January 8, 2016

·         Receives and inspects all incoming materials and reconciles with purchase orders; processes and distributes documentation with purchase orders; reports documents and track damages and discrepancies on orders received.

·         Fills supply requisitions; assists buyer to order adequate merchandise and supplies; delivers orders to faculty and staff.

·         Maintains the records area and stores area in a neat and orderly manner.

Front Office and Reservation In Charge

Coral Suites Hotel Ajman

June 24, 2011 to June 25, 2012

·         Maintains high visibility during peak period in order to ensure smooth running of all Front Office operations.

·         Responsible to control all activities of online booking channels like Booking.com , Asia Travel and Agoda.com

·         Maintain an efficient working environment, good relations to the guest and the team.

·         To prepare the duty schedule of all Front Office Staff.

·         Maximizes hotel revenue by controlling room inventory, group blocking, packages and up selling especially peak season.

·          To make sure that all guest rooms are in optimal condition before releasing the rooms.

Receptionist and Front Office In Charge

City Tower Real Estate / Hotel Apartment in Sharjah and Dubai

July 2007 to January 30, 2011

·         Process reservations from Corporate and Private clients.

·         Issue pro forma invoices to the companies as required.

·         Solve problems by liaising with the other Staff and the guest or group coordinators.

·         Meet guests to discuss their requirements and needs.

·         Assist walk-in clients by addressing their concerns.

·         Oversees meeting within the company and clients.

·          Prospects for new customers finds needs and develops solution for new clients.

Receptionist and Office Clerk

Mayor’s Office Caibiran, Biliran

August 2000 to December 2006

·         Responsible for day to day operations of the Mayor’s Office.

·         Maintain utmost confidentiality to matters related to municipal interests.

·         Proper filing of documents

·         Handling inbound calls for customer, providing technical support to subscribers and ensure immediate resolutions.

·         Process transactions of customers accurately

·         Prepares and reconcile daily reports.

·         Maintain excellent customer relations at all times.

Personal Information

Date of Birth    : March 27, 1979

Civil Status      : Married

Religion           : Roman Catholic

Citizenship       : Filipino

Education

Computer System Design Programming (CSDP)

AMA Computer Learning Center – Tacloban City

March 2000 – Graduated

I hereby certify that the above mentioned information is true and correct to the best of my knowledge and belief.

DORIS R. ELATICO

Applicant