Personal Information

NAME: ABURE Dorothy Irekpitan

Address…………..No 62 Miracle  Avenue, Magboro Ogun state

Email……………[email protected]

Telephone Number…07066699539, 09028913334

Nationality……….Nigerian

State of Origin…..Edo

Date of Birth…….30th January 1979

Marital Status……Married
Objective

To strive for excellence and precision at all times in all positions and circumstances, attaining professionalism and proficiency.
PROFILE
·     10 years’ successful experience in customer service and support with recognised strengths in account maintenance, problem-solving and trouble-shooting.

·     Ability to train, motivate and supervise other employees.

·     Fast Learner

·     Effective use of initiative

·     Integrity and transparent honesty

·     Good team player with strong analytical mind

·     Physical and mental alertness

SYNOPSIS OF ACHIEVEMENT
·     Instrumental in increased customer base through optimisation of schedules and constant marketing based on forecast.

·     Reductions of errors on product through escalation of key issues on products and services to relevant units and follow up on complete resolution.

·     Developing reporting templates for management reports on a daily, weekly, monthly or as needed basis

Education

·         DIPLOMA Early Childhood Education Montessori Course

( 2014-2016)

·         Oracle Database Administration

NIIT (2005)

·      BSC Business Administrations (Second Class Lower)

University of Benin, Edo State (1998/99 – 2003)

Level S.S.C.E.
Federal Govt. Girls College, Benin City, Edo State (1993-1997)

COMPUTER SKILL
 

EMPLOYMENT
Microsoft Office

·     Microsoft word

·     Microsoft Excel

·     Microsoft PowerPoint

May 2015-Date: New Age Group

plot 3 Akeran Street Magboro,

Ogun State.

Trained services manager – business services

·         Map out, put in order, guide, be in charge of and appraise the  procedures of concerned enterprise that offer services to business such as management consulting, market study, human resources, and payroll services, contact centre services and security services.

·         Set up, grow and systematize the guidelines and course of action of these enterprises.

·         Work out the scheme of Plans, offer provide proficiency in responding to client needs and give assistance and recommendation to project teams.

·         Guide and counsel staff in the progress and ensuring application and execution of service quality assessment strategies.

·         Chat, oversee, and manage budgets for project of client, agreement, equipment and supplies.

·         Represent the company at various economic and social organizations.

·         Support staff with clerical, administrative or technical glitch.

·         Engage, coach, and take charge of staff.

September 2011 – April 2015: The Rock Montessori School, 10/12 Estaport Avenue, Sholuyi, Gbagada, Lagos.

Assistant Early Childhood Educator

·         To support the Montessori Directress in carrying out programs that promotes the physical, cognitive,   emotional development of children.

·         To assists in maintaining the records and discuss the progress of the children with their parents.

·         Engage children in activities by telling stories, teaching songs and preparing craft.

·         Assist with proper eating, dressing and toilet habit.

·         To prepare snacks, arrangement of the classroom for lunch and rest period.

·         To prepare and submit written observations on children on weekly basis to supervisor.

·         Attend staff meeting to discuss progress problem and solving of children.

July 2006 – August 2011: Union Bank of Nigeria plc , 4 Davis street Marina, Lagos.

Operations Staff

·         Maintain financial documentation, set up and balance several accounts using manual and computerized bookkeeping systems.

·         Enter various journal records and reconcile accounting books, prepare trial balance of books, maintain general ledgers and prepare financial statements.

·         Work out and prepare cheques meant for payrolls and expenses, utility, tax and other bills.

·         Finalize, and submit tax payment forms, workers’ compensation forms, pension contribution forms and other government documents.

·         Prepare tax returns and perform other personal bookkeeping services.

·         Prepare other statistical, financial and accounting reports.

Customer Service

§  Accounts Opening

§  Cheque Book Issuance

§  Balance Confirmation

§  Any Enquiry

§  Dry Tel-Cheque Confirmation and Posting

§  Creating awareness on customers for various Bank’s products

Teller

§  Receiving and payment of cash from/to customers

§  Buying and selling of cash from Vault Tellers

§  Reconciliation of transaction statements with the deposit instruments

§  Preparing despatch caution for online paid instruments

§  Dividend warrant inter branch reimbursement transactions

§  Reconciliation of Teller cashbook

E-transact

§  Calculate and prepare cheques for payrolls and for utility, tax and other bills.

§  Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems.

§  Prepare other statistical, financial and accounting reports.

Treasury/Advances Department

§  Preparing Monthly/Quarterly Rollover of Customer’s deposit

§  Booking & Termination of Customers deposit

§  Raising of entries

§  Processing of draft/cheques writing

§  Post journal entries and reconcile accounts, prepare trial balance of books, maintain general ledgers and prepare financial statements.

Marketing Department

§  Union Kiddies Account

§  Union Elite

§  Standard Savings account

§  Union Teachers account

§  Teachers empowerment account

§  Union Importers account

§  Express account

September 2004 – September 2005

Simawa High School Simawa, Sagamu

National Youth Service Corps

·     English/ Business Studies Mistress

·     Hygiene Mistress

·     Recreational Advisor

REFERNCES

References Furnished Upon Request