EARL RENIER D. PASTRANA

Khalidiya St. Abu Dhabi, U.A.E.

Email add: [email protected]

Mobile # +971-552171288

Professional Efficiency

·         Strong customer service, communication skills and ethics.

·         Ability to defuse challenging situations under pressure.

·         A can do attitude, ability to deal with multiple challenges at any given time

·         Strong attention to details.

·         English and Computer literate.

·         Good Interpersonal and Leadership Skills.

Work Experience

Taqado Mexican Kitchen. Galleria Mall. Abu dhabi, U.A.E.                    March 8, 2018- present

Line Chef.

·         Supporting chefs by following detailed instructions on how to prep food prior to cooking.

Learned the importance of good sanitation through the proper use of commercial cleaning equipment insuring the cleanliness of dinnerware for guests.
Ability to work in any position in the kitchen to maintain smooth lunch and dinner service.
Backup, getting all the things needed for line cooks making sauces etc.
Following all kitchen rules and regulations.
Make sure food area is clean and the food is stored away properly
Experienced working as part of a team that needs to adapt quickly to a changing environment.
Biryani Pot Restaurant. Galleria Mall, Abu Dhabi , U.A.E    February  27, 2016- February 11 2018.

WAITER

•To perform opening and closing procedures established for the respective outlet as assigned.
•To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
•To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
•To ensure that the respective outlet and surrounding area are kept clean and organized at all times.
•To handle guest enquiries in a courteous and efficient manner.
•To establish a rapport with guests maintaining good customer relationship.
•To monitor operating supplies and reduce spoilage and wastage.
•To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests.

Chilis Restaurant- Emirates International Restaurant, Abu Dhabi. U.A.E.

November 11,2013 – November  11,2015

WAITER

·         Ensuring all store opening  procedures are properly executed before the start of the operation.

·         Provide excellent customer service by attending to their needs in a friendly and courteous manner.

·         Fast and efficient serving of food with a smile.

·         Minimizing company cost, contributing in increasing profit by helping in product sales.

·         Following the standard operating procedure in every assigned task.

·         Keeping harmonious relationship with co-workers and staffs.

·         Maintaining the cleanliness and orderliness of the store at all times.

·         Checking daily beverage stocks, inventory and sales.

Chowking, Array Food Company, Philippines July 2012 – November 2012

WAITER

·         Attending to customers demand and orders, promoting store products to increase daily sales

·         Welcoming customers in a warm and hospitable manner.

·         Following store’s standard operating procedures.

·         Maintaining Safety and Sanitation Guidelinesfor all products.

·         Helping in promoting good working atmosphere.

Educational Background

Notre Dame of Marbel University

Bachelor of Science in Hotel and Restaurant Management

City of Koronadal, South Cotabato, Philippines

School Year 2008-2012

Personal Data

Age                                     28

Date of Birth                      September 18,1990

Sex                                     Male

Civil Status                        Single

Height                                5’5”