Eden Balasabas Malones
530 Evanglista st. Vergel de Dios Santos
Bldg Room 505 Quiapo, Manila Philippines 1400
+63 9666850139
[email protected]
CAREER OBJECTIVES:

To obtain a position where in my knowledge, skills and experiences will be applied and will be useful for more professional growth. To secure employment with a reputable company, where I can utilize my skills and business studies background to the maximum and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

EMPLOYMENT HISTORY:

Cathay Unites Bank Co., Ltd Mnl. Br.
Front Desk Specialist Tower 6789, Ayala Ave Makati City
January 2018-Present
• Answers basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and customer privacy policies and at the same time refer them to proper department for issues that cannot be resolved at the teller line.
• Review all the documents that were presented/submitted by the client for opening of accounts or any transactions related and verify the identity of clients using signature and ID verification.
• Process with accuracy the teller transactions such as (opening of new accounts, closing of accounts, deposits, withdrawals, inward/outward remittance, and loans drawdown, posting transactions in Philpass, etc.).
• Verify customer’s signature on checks, all kinds of certificates and application forms.
• Review Loans Client document (interest payment and DST for loan extension, etc.

Rizal Commercial Banking Corporation
Bacao, General Trias Cavite
Customer Relationship Associate
(New Accounts)
June 1, 2014-June 5, 2016
• Answer customers’ questions, and explain available services such as deposit accounts, bonds, and securities.
• Compile information about new accounts, enter account information into computers, and file related forms or other documents.
• Refer customers to appropriate bank personnel in order to meet their financial needs.
• Interview customers in order to obtain information needed for opening accounts or renting safe-deposit boxes.
• Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.

House Research and Development Singapore Pte.,Ltd
Gate 5, EPZA Rosario Cavite
Administrative Staff
February 6, 2014- May 31, 2014
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
• Maintain and update filing, inventory, mailing, and either manually or using a computer.
• Answer telephones, direct calls and take messages.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Inventory and order materials, supplies, and services.

Isetann Dep’t & Supermarket Store Recto, Quiapo Manila
Time Keeper – HR Department
June 16, 2013-November 30, 2013
• Compiles employees’ time and production records, using calculator or computer.
• Computes total time worked by employees, using calculator or computer, posts time worked to master timesheet, and routes timesheet to payroll department.
• May locate workers on jobs at various times to verify attendance of workers listed on daily spot sheet and be designated Spotter.
• Reviews timesheets, work charts, and timecards for completeness.
• Daily checking the timecards, notify their respective supervisors and do some phone calls if the employee is not around.

ON THE JOB TRAINING
Social Security System
San Carlos City, Negros Oriental Branch
Year 2012 (200 Hrs)
TRAININGS AND SEMINAR
Signature Verification & Counterfeit Detection
Rizal Commercial Banking Corp.
Yochengco Tower,RCBC Plaza, Makati
April 20-24,2015

Branch Re-Orientation Program (Basic Banking Course)
Rizal Commercial Banking Corporation
Yochengco Tower, RCBC Plaza, Makati
April 20-24,2015

Basic Signature Analysis and Counterfeit Detection
Rizal Commercial Banking Corporation
Yochengco Tower, RCBC Plaza, Makati
June 21, 2014

EOP/AMLA/FATCA/Business Etiquette/
Info Security/Security Awareness Seminar
Rizal Commercial Banking Corporation
Yochengco Tower, RCBC Plaza, Makati
May 29, 2014

EUCATIONAL BACKGROUND:

Post Graduate: Pamantasan ng Lungsod ng Maynila
Master’s in Business Administration
June 2018-Present

Graduate: Negros Oriental State University, Guihulngan City Campus
Bachelor of Science in Business Administration
Guihulngan City, Negros Oriental, Philippines 6214
2009-2013

EUCATIONAL BACKGROUND:

Post Graduate: Master’s in Business Administration
Pamantasan ng Lungsod ng Manila
(University of the City of Manila)
General Luna St, Intramuros Manila, Metro Manila Philippines 1002
June 2018-Present

Graduate: Bachelor of Science in Business Administration
Negros Oriental State University, Guihulngan City Campus
Guihulngan City, Negros Oriental, Philippines 6214
2009-2013

Secondary: Jose B. Cardenas Memorial High School
Canlaon City, Negros Oriental, Philippines 6223
2005-2009

Elementary: Linothangan Elementary School
Canlaon City, Negros Oriental, Philippines 6223
1999-2005

PERSONAL INFORMATION

Date of Birth: June 23, 1993
Gender & Age: Female/25
Height: 5’2
Marital Status: Single
Nationality: Filipino
Religion: Iglesia Ni Cristo
Language: Filipino and English
Permanent address: 503 Vergel De Dios Building, Evangelista st., Quiapo, Manila 1700 Philippines
Contact No: +63 966 685 0139(you may also reach in WatsApp)
Email: [email protected]
Father’s Name: Edmundo Malones Sr.
Age: 64 years old Occupation: Farmer
Address: 530 Vergel De Dios Building, Evangelista st., Quiapo, Manila 1700 Philippines
Mother’s Name: Virgil Malones
Age: 49 years old Occupation: Housewife
Address: 530 Vergel De Dios Building, Evangelista st., Quiapo, Manila 1700 Philippines
Skills: Microsoft Word, Excel and Power Point
Total of years Working: 4 years and 2 months