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Ednilyn Receptionist/Hotel workers

Canada
food and Beveragehousekeepingskirting and computer literate

EDNILYN BEBILLO ALANG
Aman street, Salmiya kuwait City
Mobile no:+96596766919
Email Add: [email protected]

OBJECTIVES:

To have long term employment in the company where in I can contribute my positive personality in achieving best result in the desired task given and enhance my initiative to further career growth.

SKILLS AND ABILITIES:

 Hardworking, honest, dedicated to the job assigned.
 Willing to be trained and wishing to learn more from my superior.
 Required less supervision and flexible in work and hour.
 Professional focus on costumer oriented as a team player and positive attitude.
 Excellent knowledge of work practices, clerical functions, policies and procedures relating to work area.
 Basic Computer knowledge an MS office, word, excel.

WORKING EXPERIENCE:

Basamangas
Hotel And Resort
2010-2015

POSITION:
Housekeeping/Front Desk And Server

JOB DESCRIPTION:

 Demonstrating outstanding customer service and total satisfaction
 Participate in promoting items to customers by using suggestive selling effectively
 Received payment by cash and credit cards
 Maintain solid communication and feedback relationship with the store management
 Assist with duties in other areas of the store
AMERICANA, KUWAIT FOOD COMPANY
(T.G.I FRIDAYS MARINA MALL)
POSITION: HOST, SERVER ( July 29, 2015– up to PRESENT)

•Employee of the month awardee 2018
• Shift Leader
• Trained Coach

JOB DESCRIPTION/DUTIES AND RESPONSIBILITIES:

 To take and give orders.
 Handle cash properly by securing, counting, and hand over as per cash handling policy
 Handle costumers complaints in good manner whenever appropriate to his/her direct superior
 Responsible of train the staff
 Able to handle multiple task at any given time
 Cleaning and set up the tables and pre bussing
 Responsible for assisting and accommodating guest
 Cheerful and presentable in front of costumer
 Greeting and answering customer’s questions and applying relevant
 Customer service programs introduced by the company.
 To serve the guests quality products in a fast and friendly manner.
 Providing information to customer’s on procedures or policies of the store where assigned.

PERSONAL INFORMATION

Date of Birth : September 6, 1992
Age : 26
Civil Status : Single
Sex : Female
Height : 5’2
Visa Status : 18
Nationality : Filipino
Religion : Roman Catholic
Languages : Tagalog, Bisaya and English

ACADEMIC QUALIFICATION

Primary: Salay National High School
2001-2005

Highschool: Salay Natinal Higfh School
2005-2009

College: Mindanao University Of Science And Technology
BS-Information Technology

Vocational: Asian Business Cabletow Cooperative Academy
Hotel Restaurant And Tour Management
2010-2013

Character references are available upon request.

I hereby certify that the above information is true and correct to the best of my knowledge and dignity.

Ednilyn Bebillo Alang
Applicant

Education

March 13, 2010 Tourism at Asian business cabletow cooperative academy

Experience

July 29, 2015 Receptionist at Americana food company