EDRIANNE COLLETTE A. WOOTONSingapore Address: 3 Weastcoast Drive , #05-01, 128021 SingaporePhilippines Address: Door 1 Cobarde Compound, Alberto Drive, Talamban Cebu City.                      Contact Number: +63 915 163 9116.                               Email Address: [email protected]

AREAS OF INTEREST

​Factory worker , Agricultural works Front Office Task, F & B Operations and Back Office, Human Resources, Sales and Marketing

Educational Background

2009 -2016 (College)​2006-2009(Secondary)​2004-2006 (Primary)

Liceo de Cagayan University​Liceo de Cagayan University​Mary Mount Academy

R.N Pelaez Blvd. Kauswagan,Cagayan de Oro City​R.N Pelaez Hall, Carmen ​​Balongis, Cagayan de Oro

Bachelor in Science in Tourism Management​Carmen Cagayan de Oro City​City

WORK EXPERIENCE ​

FRONT OFFICE SUPERVISOR/SALES MARKETING , Escario Central Hotel N. Escario Street Brgy. Camputhaw Cebu City​

(May 2014 – April 2018)

Job Description:

• Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
• A role model, sharing expertise and continually inspiring the front office team,  also ensure hotel charges are processed diligently to guest’s accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.
SALES MARKETING EXECUTIVE, Escario Central Hotel

N. Escario Street Brgy. Camputhaw Cebu City​

(May 2014 – February 2016)

Job Description:

• Responsible for putting up an effective sales and marketing plan.
• Assigned for carrying out market research product development campaign.
• Responsible for finding new segment in market and for bringing business and helping out finance department to achieve the set targets.
CUSTOMER PRODUCT SPECIALIST, Synnex – Concentrix Corporation

Blk 2 Lt 3 Trade St, Pueblo de Oro IT Park,

Cagayan de Oro City, Philippines

(May2013 –  May 2014)

Job Description:

• Provide end to end technical and customer service for Linksys and Belkin devices.
• Take full ownership to resolve customer queries.

STUDENT TRAINEE (OJT), Golden Aero Travel and Tours, D & J Ticketing, Capistrano Street , Cagayan de Oro Cit (April 2007 – May 2007)

Job Description:

• Duties include fielding telephone calls, issue ticket for flights and sea transport. Assist with overflow work from administrative and executive assistants and fill in for the office receptionist as needed.
SKILLS AND ABILITIES

• Excellent verbal communication skills,  both written and oral.
• Proficient in English communication
• Self-motivated, hardworking;
• Flexible and can easily adopt to situations and people;
• Committed to completing a job;
• Can work with minimum supervision;
• Computer literate – Proficient in MS Applications (Excel, Word, PowerPoint, Open Office)
• Willing to be relocated or travel.

ORGANIZATIONS

• Peer Counselors (Liceo de Cagayan University 2009-2013)
• Tourism Circle of Hotel an d Restaurant Management Students T-CHARMS – Vice President for Academics,Hospitality Department College of Business and Accountancy (Liceo de Cagayan University 2011-2012)
TRAINING AND SEMINARS ATTENDED

• 1st Touriam Forum Hospitality Department –Country Village Hotel , Carmen de Oro City (May 2010)
• Superferry Apprenticeship On-board-experience , Learning Program Vessel Familiarization, Covering Hotel Operation and Front desk – Super Ferry 20 (May 2010)
• Panagdait 2011 Celebrating Culinary and Cultural Diversity – Liceo Civic Center, Cagayan de Oro (January 2011)
• Group dynamic Workshop – Living Spring Resort, Cagayan de Oro City (September 2012)
• Personality Enhancement Social and business Etiquette  – Cagayan de Oro City (September 2012)
PERSONAL DATA

26 years old, born in Zamboanga Sibugay, August 5, 1992. Single, Christian, and a Filipino citizen. Can speak, read and write in English, Tagalog and Cebuano. Self-motivated,quick learner and can apply new found knowledge efficiently. Can work alone or as part of a team with minimal supervision and with enthusiasm. Flexible, friendly, and can easily adapt to situations and people. Dependable, analytical, hardworking and can work under pressure.

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