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Eleanor Paceño Call Center Agent

Philippines
FAST LEARNERI can easily adapt changes in the environmentI can work under pressure or I can manage to work with a certain task on a certain time frame and I am always ready to learn or explore new skills that will be beneficial on my jobi know how to provide a quality service with the customersKNOWLEDGABLE IN MS OFFICE

Dear Hiring Manager,

I’m very excited to be considered for the role of Customer Service Representative. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects. By combining my work ethic with the world-class team at Crane & Jenkins, I look forward to how much of a difference we can make for disabled youth.

During my previous role at Teleperfromance, I was in charge of handling customer questions and concerns in a timely and professional manner. By providing impeccable service to clients, I was able to spread enthusiasm and positive word of mouth across the community.

I take pride in conducting myself in a professional manner when representing a company. I thoroughly enjoy getting to know customers and figuring out how best to serve their needs. At Teleperformance, I was consistently at the top of the list for most positive customer feedback each week. By setting a good example for my fellow employees.

Thank you for considering me for this position. I’m thrilled about getting to learn more details about the Customer Service Representative position. Exponential growth is vital to my ability to flourish as a Customer Service rep. I will be committed to continuously learning, growing, and applying my skills to support the team and engage to the community.

Sincerely,

Eleanor C. Paceño

Education

2013-2015 AB communication at Philippine womens University

I was under graduate since my family encountered financial problems

Experience

January 2017 to January 2018 Technical support at Teletech

I was able to work as technical agent for telecommunication account for Australia, I know how to trouble shoot computers and phones since i handled internet connections

May 2018 to January 2019 Email agent or Customer representative at Teleperformance

I work for hotel account , we handle complaints from the customers, we negotiate with the hotel for a possible refund or compensation