Education

2015 Master in Management Business Administration-MBA- • Emphasis in Corporate Finance at VIÑA DEL MAR UNIVERSITY, VIÑA DEL MAR, VALPARAISO

2012 Completed coursework towards International Business Professional • Emphasis in International Business Administration at SANTO TOMAS UNIVERSITY, BUCARAMANGA, SANTANDER

2005 Accounting Clerk Technician at SERVICIO NACIONAL DE APRENDIZAJE-SENA-, BUCARAMANGA, SANTANDER

Experience

Jul 2017- Present Logistics Manager, at LOGISTICA DE SANTANDER LTDA., BARRANQUILLA, ATLÁNTICO

• Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
• Plan, organize, or manage the work of direct reports to ensure that the work is accomplished in a manner consistent with organizational requirements.
• Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
• Monitor spending to ensure that expenses are consistent with approved budgets.
• Direct investigations to verify and resolve customer or shipper complaints.
• Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
• Implement schedule and policy changes.
• Develop or implement plans to improve transportation services control center operations from regional to national and/or global.
• Direct central load control centers to maximize efficiency and effectiveness of transportation services.
• Identify and implement transportation and communications system technologies to reduce costs or environmental impacts.
• Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate mode of transportation or minimizing idling.

Oct 2012- 2019 General Manager, at COMERCIALCOSTA S.A.S., BARRANQUILLA, ATLANTICO

• Oversee production and customer service activities.
• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Manage staff, preparing work schedules and assigning specific duties.
• Direct and coordinate organization financial and budget activities to fund operations, maximize investments, and fund operations, maximize investments, and increase efficiency.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee related personnel processes.
• Plan and direct activities such as sales promotions in coordination with other department heads as required.
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
• Manage the movement of goods into and out of production facilities.
• Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
• Recommend locations for new facilities or oversee the remodeling or renovations of current facilities.
• Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
• Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
• Analyze operations to evaluate performance in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
• Direct and coordinate production, pricing, sales, or distribution of product activities.
• Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Negotiate transportation rates or services.
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
• Manage and supervise import and export operations of all types of goods and services.
• Negotiate and arrange transport of goods with shipping or freight companies.
• Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
• Advise clients on transportation and payment methods.
• Check import/export documentation to determine cargo contents, and classify into different fee or tariff groups, using a tariff coding system

Jan 2006 – Dec 2011 Office Assistant, at CAMARA DE COMERCIO DE BUCARAMANGA, BUCARAMANGA, SANTANDER

• Business advice in: creation of companies, registration of minutes of appointments of legal representatives, statutory reforms by private or notarial documents.
• Company registration; Natural Person or Legal Entity
• Reception, registration and registration of; minutes, reforms, books or business modifications.
• Customer Service Attention; Assist clients by providing information, resolving their complaints, answering questions, providing information about procedures or policies.
• Receive payment in cash, check, credit cards, vouchers or automatic debits, make cash withdrawals at the end of the day and reconcile daily cash income with treasury.
• Receptionist.
• Secretary of Management of the Registration and Infomediation Unit.