Elisa Zamudio Marketing manager

Customer Servicemarketing

http://ELISA BIADO ZAMUDIO Blk17 Lot 5 Ridegcrest Subdivion, Imus Cavite 09176316271 [email protected] 38 years old​Female​Married 14 July 1980​Filipino​Roman Catholic EDUCATIONAL BACKGROUND COLLEGE​​BS INFORMATION MANAGEMENT​1998-2002 JOB OBJECTIVE: ​To obtain an experience and knowledge related to Information Technology, Customer Services, Events, Marketing and Management. I am interested in Administrative functions, willing to work involving training and development. SKILLS: ​Knowledgeable and with experience in customer service for publishing, financial, marketing and sales. WORKING EXPERIENCES American Technologies Inc. January 2017- present Marketing Manager In charge of Corporate accounts (Panasonic, Vivitek, Fujitsu, HD focus, Huion, SCALA, ABB) Coordinates Events from planning to execution (ingresss-egress) Responsible for branding of the products Manages onsite events Events Organizer HSBC February 20,2012 – May 2013 Collections Specialist In charge of collections for delinquent accounts Recieves inbound calls for credit inquiries credit advisor HOUSE CUBE February 2009- December 2011 Incharge of overall Management of the establishment Events Manager SUTHERLAND GLOBAL SOLUTIONS October 20,2008 – February 2009 Customer Service Specialist Recieves inbound call for quickbooks inquiries Upsells Quickbooks APAC CUSTOMER SERVICE PHILIPPINES January 19,2007- July 29, 2008 Customer Service Reperesentative Receives inbound call for Bellsouth Campaign Promotes new products & promotions offered by BELLSOUTH Saves customer from cancelling thier accounts SITEL CUSTOMER CARE PHILIPPINES March 21,2005 – May 10, 2006 Customer Care Professional Does outbound calls for the campaign Chartered Marketing Services & Mass marketing insurance group AIR RELAY CORPORATION October 2003- March 2005 Telephone sales representative/ COACH Does outbound calls for the campaigns Memberworks, Galways, Metris and Cross country Banks Coaching for Memberworks Campaign Handles supervisory calls and floor support assist newbies on account inquiries and how to efficiently use the system Conduct huddles for new updates and coaches effective marketibg strategies


1998-2002 BS information management at Ateneo de naga university


Jan 30,2017- present Marketing manager at American technologies Inc

Events coordinator