Emmanoel Paolo P. Creido
Blk. 2 Lt. 1 Basa Street
Ph1 Bahayang Pag-asa subdivision.
Molino V, Bacoor City Cavite.
Contact no. 09059242355/ (02) 517 9054
Email Address: [email protected]
To be part of an organization where I can maximize my skills and improve my acquired God-given knowledge for career growth and development.
Fast learner, responsible, hardworking and willing to be trained; can work with minimal supervision, easy to deal with and can handle other task or assignment other than what is in the job description.
Saudia Ground Services (Saudia Airlines)
Customer Service Agent – Check – In Agent
2015 and 2016 Hajj Operations Taskforce
February 8, 2017 up to Present (Regular Employee)
· Check-In Agent for (Turkish Airlines, Oman Air, Air France, Jet Airways)
· Check In-Agent for Hajj Terminal (Jeddah) For 2015 and 2016 Operation.
· Well Knowledgeable at SAP Gui System
· Flight Controller for Oman Air and Turkish Airlines (Counter).
· System known (Altea Amadeaus, Sabre, Troya, Macs and Maestro)
· Working in Administration Office as Timekeeper In Charge for (RUH Airport Staff)
· Scheduling Department
· Good in Excel and Report
Working for an airline or ground handling agent you could be:
· greeting passengers and checking their tickets and passports against the passenger list
· asking security questions, allocating seats and giving out boarding cards and luggage labels
· weighing luggage and charging the passenger extra if the luggage is overweight
· giving flight information and directing passengers to departure gates
· dealing with issues from delayed
· cancelled or missed flights, checking boarding passes at the departure gate
· escorting people who require assistance and unaccompanied children
Philippine Airlines Inflight Center
Catering Attendant – February 2012 – March 2014
· Assisted in greeting customers in a polite and positive manner.
· Anticipated customers’ needs and responded promptly.
· Monitored and maintained cleanliness and sanitation.
· Set up and monitored catered event according to group requirements and management direction.
· Ensured customer satisfaction and made the management alert whenever needed.
· Restored and restocked items for next service.
· Stored all reusable items properly.
· Auditing floor stock and availability for inflight requirement
TERTIARY Bachelor in Science of Business Manegement (UnderGraduate)
Lyceum of the Philippines University
Muralla St. Intramuros
Nov 2010 – March 2012
Bachelor in Civil Engineering
FEU-EAST ASIA COLLEGE
Morayta St Metro Manila
June 2009 – Oct 2009
St Thomas More Academy
Bacoor Cavite, Philippines
2005 – 2009
Age : 26 years old
Date of Birth : July 23, 1992
Place of Birth : Manila
Gender : Male
Civil Status : Single
Name of Father : P/SSupt / Engr. Napoleon S. Creido
Occupation : (Deceased)
Name of Mother : Marilyn P. Creido
Occupation : Proprietor NSC Engineering Inc.
Citizenship : Filipino
Religion : Roman Catholic
SPECIAL SKILLS / TRAINING CERTIFICATION
· Adopt in Microsoft Applications MS Word, MS Excel, power point
· Proficient in spoken and written English and Filipino
· Outstanding typing ability
· Exceptional working attitude
· Association of Service Contractors of the Philippines ( Pre Departure Seminars )
· Air Blue Flying Redefined ( Certificate of Appreciation for Excellent Customer Service During Hajj Operation 2015 & 2016)
· Miascor Training Center Jeddah International Passenger Handling and Services ( Passed )
· Dangerous Regulations Category 9 Seminar (Miascor)
I hereby declared that all above information are true and correct to the best of my knowledge.
Emmanoel Paolo Pilar Creido
Under Graduate due to financial problem.