Emmanuel galvez almazan
customer service ambassador 501 zakir tower 3, al taawun road, sharjah, uae +971506888150 / [email protected]

Objective
To establish a career in a dynamic organization that will make use of my extensive work background in sales, retail management, customer service and banking and likewise promote professional growth and to fully utilize my knowledge, skills and abilities in a company that can develop and uplift my career and personality as a whole, and be part of the company’s success.

Skills
As an organized and highly effective customer service executive, I am enthusiastic to work within a dynamic and fast paced marketing environment.

The knowledge gained from my 12- year sales, customer service and collection experience shaped my ability to adapt quickly and think creatively and work efficiently as part of a team or on my own.

emmanuel galvez almazan
customer service ambassador 501 zakir tower 3, al taawun road, sharjah, uae +971506888150 / [email protected]
Experience
Customer Service Ambassador • emirates nbd (tanfeeth) • July 2018 – present

Senior Collections Associate • Emirates nbd (TANFEETH) • November 2013 – June 2018

Sales consultant • Shoe Mart (landmark group, Dubai) • November 2010 – September 2013

reports Analyst • sutherland global services (makati, Philippines) • May 2009 – May 2010

customer service representative • sutherland global services (makati, Philippines) • May 2007 – May 2009

Education
bachelor of science in business administration • april 2007 • bataan peninsula state university

personal information
Nationality: Filipino

Passport No. EC2311440

Civil Status: Single

Language: English and Filipino ( Tagalog)

Achievements
 Bravo Individual: (TANFEETH) December 2016
 Bravo Individual: (TANFEETH) December 2015
 Values Champion Team: (TANFEETH) April 2014
 Team Ambassador: (TANFEETH) September 2014
 Bravo Individual: (TANFEETH) December 2014
 Employee of the month (SHOEMART LLC): January 2012
 Employee of the month (SHOEMART LLC): March 2012
 Employee of the month (SHOEMART LLC) May 2012
 Employee of the month (SHOEMART LLC): August 2012
course attended
Course Attended:

 Certified Associate Program

03/2015 – 06/2015

Emirates NBD

 Introduction to Banking Products and Operations

08/02/2015 to 10/02/2015

Emirates Institute for Banking and Financial Studies

 Financial Statement Analysis

07/06/2015 to 09/06/2015

Emirates Institute for Banking and Financial Studies

Professional References
Available upon request

I hereby certify that the above information regarding my personal data is true and correct the best of my knowledge and belief.

Emmanuel G. Almazan

Applicant