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Emy Rose Maningo Llamando call center agent/customer service representative

Philippines

EMY ROSE M. LLAMANDO

ABA Comp., ARCO Bridge

Brgy. Kulapi, Lucban, Quezon 4328

Contact No. 09276033590/09484663419

Email: [email protected]

Skype ID: live:rose.llamando26

 

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OBJECTIVE:  Desire a career opportunity that will provide a challenging avenue to significantly contribute to a company’s efficiency, organization, growth and profitability.

PERSONAL INFORMATION
Birth date:        July 26, 1978

Birthplace:       Ormoc City, Leyte

Age:                 40

Sex:                  Female

Religion:          Roman Catholic

Civil Status:      Married

Citizenship:      Filipino

Height:             5’2”

Weight:            120 lbs.

Father:              Raul M. Maningo, Accountant

Mother:            Rosalinda B. Monieza, Deceased

 

 

WORK EXPERIENCE
Employer:            GENPACT SERVICES LLC

5132 Bldg., Northgate Cyberzone, Filinvest Corp. City, Alabang, Muntinlupa

Inclusive Dates:     JUNE 2011-JULY 2018

Position:              Process Associate

 

Employer:        APAC

Plaza B, Northgate Cyberzone, Filinvest Corp. City, Alabang, Muntinlupa

Inclusive Dates:     October  2010- February 2011

Position:              CSR

 

Employer:            CONVERGYS PHILS

Paseo Arcena, Banawa, Cebu City

Inclusive Dates:     March 2007- March 2010

Position:              CSR

 

Employer:            TELETECH

A.S Fortuna St., Banilad, Mandaue City, Cebu

Inclusive Dates:     October 2006 – March 2007

Position               CSR

 

 

 

EDUCATIONAL BACKGROUND
College:           University of San Carlos, SY 1995-1997

P. Del Rosario St., Cebu City

Bachelor of Science in Business Administration (Management)

 

AMA Computer College, SY 1998-2000
Jones Ave., Cebu City

Bachelor of Science in Business Administration (Management)

College Level

 

Secondary:      St. Peter’s College, SY 1995
Ormoc City

 

Elementary:    St. Peter’s College, SY 1991
Ormoc City

 

 

 

 

SKILLS
Computer Skills

Windows Applications , Internet Applications, Microsoft Word and Excel

 

Inter-personal Skills

People-oriented, Proficient oral and written English communication skill, Vast experience in the BPO industry, Can easily adapt to change

Experience

06/2011 - 07/2018 Customer service representative at GENPACT SERVICES LLC