ENRICO S. YU
DUMLOG, TALISAY CITY OF CEBU
PHILIPPINES 6000
CONTACT NO. +63 920 668 5042
EMAIL ADDRESS: [email protected]
OBJECTIVES:

Diligent and Fun server seeking a position where my multi-tasking skills combined with my friendly and detailed personality can be useful to be part of a successful team. Extremely capable of managing multi-tasks in fast paced environment. I am able to keep crowd happy, smiling and spend considerable amount of time while maintaining an excellent work ethic and attending customer needs with 100% satisfaction. I always strive for above and beyond expectations.

SKILLS:

I have excellent management skills more than seventeen years experienced working in a fast food chain/ restaurant as a Service Crew, Manager and Supervisor and recently working as Steward in an International German Cruise Ship

EDUCATION:

ELEMENTARY: BULACAO COMMUNITY SCHOOL (1996)
SECONDARY: SALAZAR INSTITUTE OF TECHNOLOGY (2000)
COLLEGE: UNIVERSITY OF CEBU BACHELOR OF SCIENCE CUSTOM ADMINISTRATION (FOURTH YEAR UNDERGRADUATE COLLEGE LEVEL 2007)

COLLEGE: CEBU INSTITUTE OF TECHNOLOGY
GRADUATED IN BACHELOR OF SCIENCE BUSINESS ADMINISTRATION
(Major in General Business and Management 2018)

KEY STRENGTHS/PERSONAL INTERESTS:
Fast Learner
Strategic Marketing Sales
Safety Sanitation
Detail-oriented with a flair for outstanding Customer Service
Friendly, personable, outgoing, interactive and entertaining.
Strong Communicator both verbal or written
Computer Literate and adept of using Microsoft Word, PowerPoint, Excel etc.
Loves Dancing, Painting, Drawing and Sketching

WORK HISTORY:

*JOLIBEE FOODS CORPORATION
I was working as a Service Crew in one of the famous fast food chain in Philippines for almost ???? years. The focus of a Jollibee Service Crew member is to attend the needs of the customers in the restaurant. In addition to this, my job description involves waiting patiently on taking the customer’s order. I was also rotated in the kitchen area to prepare food for the customers to ensure customers are always satisfied before leaving the restaurant.

*CHOWKING FOOD CORPORATION
After working at Jollibee. I applied in one of the famous fast food chain in Philippines and worked as a Service Crew. Through my hard work and experiences, I was promoted for regularization and was known as First Regular Service Crew in Cebu with good performance evaluation. Afterwards, I was promoted again as a Junior Manager to be ultimately responsible for the operations of a fast food restaurant and overseeing the employees

*WATERFRONT CEBU CITY HOTEL AND CASINO (LAHUG, CEBU CITY)
I was assigned in Café Uno an International Buffet Restaurant working as Restaurant Server from
(June 12, 2008- November 2008)

*ANZANI RESTAURANT (NEW MEDITERRANEAN CUISINE)/ BELLINI CHAMPAGNE LOUNGE BAR
Waiter (December 20,2008-February 2009)
Promoted as Captain Waiter (February 2009- April 2009)
Promoted as Supervisor (April 15, 2009)
Promoted as Restaurant Manager (September 2009)

*CRIMSON RESORT AND SPA
I was a Captain Waiter and appointed to Supervise the outlets. (October 2009-January 2011)

*MAGSAYSAY MARITIME COMPANY
ADVANCE RESTAURANT SERVER FOR INTERNATIONAL GERMAN CRUISE SHIP LINE
(March 2011-PRESENT)

FIRST CONTRACT
AIDA LUNA CRUISE SHIP (March 2011-September 2011)
AIDA BLU CRUISE SHIP (September 2011-January 2012)

SECOND CONTRACT
AIDA BELLA CRUISE SHIP (October 2012- September 2013)-Restaurant Steward at Sushi Bar

THIRD CONTRACT
AIDA MAR CRUISE SHIP- (December 2013-November 2014)-Restaurant Steward at Sushi Bar
Speaker of the Committee onboard of the Food and Beverage Dept.

FOURTH CONTRACT
AIDA LUNA CRUISE SHIP (April 2015-March 2016)
Restaurant Steward at Sushi Bar
Restaurant Steward at Buffalo Steak House in European Restaurant

SEMINARS ATTENDED:

Customer Training System
Customer Recovery
Customer Crisis
Customer Relation Management
Semi-Waiter Service System
Pro-Management Training
Life in the Spirits Seminar
Systematic Consultative Seminar
Restaurant Server Training
Advance Restaurant Server for International German Cruise Line

CERTIFICATES / ACCOMPLISHMENTS:
Most Dependable Service Crew
Mr. Speedy Gonzales of Chowking Fast Food Chain
Most Creative Worker
Mr. Honesty
Frontliner Gold Certification
Acclaimed Artists
Systematic Consultative Selling
Skills Certification Program for Restaurant Server /Bus Person
Advanced Restaurant Server for International German Cruise Ship
ABS-CBN Pre-Clinic Foundation Halad Kapamilya

REFERENCES:
Jan Kathleen R. Uy,RN
Senior Nurse Clinician
Johns Hopkins Aramco Health Care
+966531919132

Jeff Maralit
Business Contractor
+639088818766

Wellamar Llamado
Teacher
Komon Math and Science
+639085172109