EXPERIENCES:

Assistant Department Manager
April 21 2016 – March 2018
Fisher Supermarket Q.Ave.
(Front End, Fisher Café and Fisher Bakeshop and Paluto Section)
Fisher Fresh Stop Malabon Branch

Front End Supervisor
September 1, 2013 – 2014
Fisher Supermarket,
Fisher Mall
Quezon Avenue, Quezon City

:Plans, coordinates and controls the activities within the Front End Section, Coffee shop and Bakeshop to maintain and enhance customer relationship, achieve sales target and meet organizational and operational objectives
:Reports directly to the General Manager and CEO

FOOD and BEVERAGE CONSULTANT / RESEARCH and DEVELOPMENT OFFICER / MANAGING PARTNER
September 20, 2015
(Pre-Opening)
MamaDees Pizza Plus
Kanlaon Street cor. Retiro
Bgy. Maharlika, Quezon City

STORE MANAGER April 2013
Highlands Coffees Philippines
Alphaland Makati City

: Schedule, organize and direct assignments.
: Develop and implement employee performance evaluations and improvement plans.
: Manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.
: Resolve customer problems or complaints by determining solutions.
: Ensure interior and exterior of store is maintained to company standards.
: Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins.
: Provide exceptional customer service and ensure the employees also provide the same level of service.
: Conduct regular store meetings.
: Takes part in developing and testing new products to roll out to other branches and food service customers.
: Maintain adequate store supplies.
: Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
: Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
: Store Manager on all administrative and operational tasks.

ASSISTANT PASTRY CHEF April 2008 Symphony Sweets Gourmet Desserts
(on call)
Marcelo Green Village, Sucat
Paranaque

: Prepares ingredients to be used for baking and preparing desserts.
: Assists Executive Pastry Chef/Owner during research and development of desserts.
: Develops and test new products to roll out to bazaars, restaurants and food service customers.
: Assists Executive Pastry Chef /Owner during consultation, presentation and baking classes.
: In charge of overseeing operations and baking pastries, cakes and making desserts in the absence of the Executive Pastry Chef.
: Ensures that product quality is maintained to achieve guest satisfaction.
: Reports directly to the Executive Pastry Chef/ Owner.

ASSISTANT STORE MANAGER July 2012 – April 2013
J.Co Donuts and Coffees Philippines
Eastwood City, Libis, Quezon City

: Schedule, organize and direct assignments.
: Develop and implement employee performance evaluations and improvement plans.
: Manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.
: Resolve customer problems or complaints by determining solutions.
: Ensure interior and exterior of store is maintained to company standards.
: Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins.
: Provide exceptional customer service and ensure the employees also provide the same level of service.
: Conduct regular store meetings.
: Takes part in developing and testing new products to roll out to other branches and food service customers.
: Maintain adequate store supplies.
: Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
: Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
: Assists Store Manager on all administrative and operational tasks.

RESEARCH & DEVELOPMENT OFFICER/ July 15, 2009 – February 15, 2012
BEVERAGE INNOVATIONS MANAGER
Savoroso, Inc. (for Monin French Syrups and The Coffee Ministry)
West Triangle, Quezon City

: Responsible for research and development of cocktail and other beverages for hotels, restaurants, bars and coffee shops using Monin Syrups as base.
: Develops and test new products to roll out to restaurants and food service customers.
: In-charge of training staff on how to make the different concoctions made especially for the company they are working for, maintain food and beverage operations, standards and use and care of equipments.