Erika Ve Ortega
Gov. Ramos Ext. San Roque, Zamboanga City, Philippines
0966-655-1253email: [email protected]
Whatsapp: +639666551253

Career Objective: A highly organized and hardworking individual looking for a responsible position to
gain world class practical experience. To make use of my interpersonal skills to achieve goals of a
company that focuses on customer satisfaction and customer experience.

Personal Background:
Birthday: May 31, 1992
Age: 26
Height: 5’7
Language: English, Cebuano, Tagalog
Work Experiences;
Marikina Shoe Exchange
Schuhfit Inc.
(Camins, Zamboanga City, Philippines)
-Product Specialist (Beauty&Wellness)
Assign in Promoting Beauty & Wellness Products like Make-ups, Food Supplements for adults and
Vitamins for kids.
-Performed Out of Town and Branch Product Demo & Product Knowledge
– Trained for the Features, Advantage, Benefits & Usage of each Beauty Products, Food Supplements
and Vitamins.
Firstsource Solutions Limited Inc.
(Skyrise Bldg., Lahug, Cebu City, Philippines)
-Mortgage Servicing
-Promoted as Service Excellence
Lloyd’s Banking Group
(Received calls from Lawyers, Solicitors from United Kingdom)
March 2015-November 2015
Sykes Asia
(Panagdait, Mabolo, Cebu City, Philippines)
-Customer Service Representative
AT&T Mobility
(Trained to receive calls from Irate Customers)
May 2014-November 2014

Teleperformance (former Aegis People Support)
(Aegis Bldg., Lahug, Cebu City, Philippines)
-Risk Management Analyst
JPMorgan Chase Fraud
(Notify Customers from Fraud Transactions from their Credit Cards)
September 2012-May 2014
Qualfon Philippines
(Skyrise 3 Bldg., Lahug, Cebu City, Philippines)
-Technical Support Representative
-Promoted as Customer Retention Team
US Mobility
November 2011-April 2012
Educational Background;
ELEMENTARY
Baclayon Central Elementary School
Baclayon, Bohol, Phil
1998-2004
HIGH SCHOOL
Imaculata High School
Baclayon, Bohol, Phil
2004-2008
– PAFI Scholar
– School Magazine Staff
– School Student Government Secretary
– English Club Member
– Miss Imaculata High School 2006
– Miss Bohol Association of Catholic Schools Personality
COLLEGE
Bohol Institute of Technology – International College
(Tagbilaran City, Bohol,Phil)
Bachelor of Science in Nursing
– School Scholar
– Performing Arts Member (Dancer)
– Miss Paramedics (Nursing Department)
– Miss BIT-IC 1st Runner-Up
Cristal e-College