ERNA ENGLISA MOLEJON
Muweilah,Sharjah UAE

[email protected]

+971588314205

Objective:

To acquire a valuable knowledge and to implement those that I have learned from school and in my past working experience.

In return, I offer my service and determination to be an asset to your company throughout the duration of my working period and strive to help in a betterment of myself and the Company I’m working with.

RD Pawnshop Money Exchange and Remittance

Location: General Palao Streer,Iligan City,Philippines

Position : Branch Manager/Accounting Clerk/Appraiser

From July 04,2017- August 30, 2019

Job description:

●  Provides clerical and administrative support to RD Pawnshop Money

Exchange and Remittance, Iligan branch, Philippines.

●  Coordinates with Branch and Partner Support Desk for inquiries regarding

processing or transaction status in branches.

● Inventory count in Year ends and Month ends.

●  Encoding—Operates branch computer and encodes all necessary information

to the system

●  Non-pawnshop product sale-

handle sale, recording and reporting of non pawnshop products.

● Report preparation—Prepares the daily transaction report

● Branch operation—Accept item being pawned and check the authenticity

● Handles branch transactions – remittance, pawning, insurance, and other

Finance products/services.

● Excellent Customer Service

·        Leadership and full responsibility of supervision in  branch day to day transaction.

·        Trains new applicant in actual process.

·        Conducts Managerial report in weekly, month ends, and yearly.

·        Responsible in a Custody in safety of Items being pawned in vault.

·        Custodian of cash flow and maintaining balance.

·        Cashiering

·        Excellent customer service

·        Greet customers in a courteous,, and professional manner using agreed upon procedures

·        Maintain broad knowledge of client products and/or services

TICKET 1 TICKETING OUTLETS OF PLANES AND SHIPS AND LOGISTICS CARRIER

Location:    Thomas Claudio St. Zamboanga City,Philippines

Position:   Branch teller

From July 2, 2016-Nov. 28, 2016

Job description;

● Ensure service delivered to our customers meets contractual Key            Performance  Indicator.

·        Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues.

·        Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

·        Greet customers in a courteous,, and professional manner using agreed upon procedures

·        Maintain broad knowledge of client products and/or services

·        Prepare complete and accurate work including appropriately notating accounts as required.

·        Offer additional products and/or services

·        Track, document and retrieve information in call tracking database

PERSONAL DATA:

Name:                                                     ERNA E. MOLEJON

Age:                                         23 years old

Date of Birth:                           February 16, 1996

Place of Birth:                          Tukuran, Zambo. Del sur,Philippines

Weight:                                    126 lbs

Height:                                     5’ 6”

Citizenship:                              Filipino

Religion:                                     Roman Catholic

Languages/Dialect Spoken:     English, Tagalog & Basic Arabic

Special Skills                           Computer Literate, English communication skills, comprehension                skills, Quick learner, Multi tasker, Optimistic, Great team player, appraising Gold elements and basically good in numbers.

EDUCATIONAL BACKGROUND:

College:                            MARIAN COLLEGE

Ipil Zamboanga Sibugay,Philippines
March 2016

Secondary:                              Aurora Pioneers Memorial College

March 2012

Course:                                             Diploma in Bachelor of Science in Business

Administration (Graduated)
Major in: FINANCIAL MANAGEMENT

Training:

·         ORIENTATION ON MALAYANINSURRANCE PRODUCTS FOR GROUPS

·         ORIENTATION ON REMITTANCE SERVICES

·         AMCFT AWARENESS TRAINING(BSP)

·         INFORMATION SECURITY AWARENESS PROGRAM

·         GOLD APPRAISING WORKSHOP(RDPI)

·         ANTI-MONEY LAUNDERING COUNCIL SECRETARIAT (BSP)

·         OJT TRAINEE AT  BANKO DIPOLOG (BANK OF DIPOLOG)

·         ATTENDED TESDA TRAINING IN NC II OF BASIC COMPUTER SKILLS.

Character references:
ELMER M. ERANA   ([email protected])

Burj Khalifa, Dubai

Technical Support IT/AV

+971502853311

.

Jonalyn Leyson  ([email protected])

RDPI (PAWNING, MONEY EXCHANGE, AND REMITTANCE) , Philippines

Area Manager

I hereby certify that the above information is true and correct to the best of my Knowledge and belief.

_______________________

ERNA E. MOLEJON