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Ernest NJI MOFOR Computer Helpdesk techniciam/CCTV command Centre Operator

Edmonton, AB
Acronis True Image and Acronis Snap Deploy 5 -Extensive Mastery of disaster recovery and backup using third party software like SymantecAcronis True Image Server etcDHCPDNSgroup policy configurationsOSPF etc -Extensive mastery of OS and application deployment using third party softwares like Norton Ghost Cast ServerRIPVlansWDS etc -Network administration - Routing and switching: Sub-netting

Name: MOFOR Ernest NJI

Address: Deira, Dubai – UAE

Mobile: +237653618051/ + (971) 55-6750451(WhatsApp)

Email: [email protected] / [email protected]

Date of birth: 7th of May 1979

Gender: Male

Nationality: Cameroonian       Passport No: 0025063
 

 
SUMMARY

CCTV Technician/Control Room Operator [SIRA/DPS licensed, from Dubai Police Academy

MICROSOFT Certified IT Professional (MCP, MCTS, MCSA, and MCITP)

with extensive desktop diverse technical experience in the IT field, emphasizing Desktop Support, CCTV installation and Maintenance, CCTV Monitoring & Control Room Operations, system and network administration. Excellent problem solver with strong communication, team player and interpersonal skills.

EXPERIENCE INCLUDES:

• Excellent mastery of standard operational procedures in the CCTV control room

•Working in close collaboration with Dubai Police

• Technical Sales • System Integration • Switches & Hubs • Level 2, 3 networking • Software Configuration • Router Configuration • System Installation • Troubleshooting and Preventive Maintenance

 

PROFESSIONAL EXPERIENCE

Al Fidous Hotel                                  Dubai, UAE                              April 2016 – July2017

CCTV Operator:

Ø  CCTV control room  operations  including close monitoring and making incident reports, especially upon notice of any suspicious movements

Ø  Occasional servicing of the dome cameras including cleaning the lenses

 

KGM Computer Trading LLC        Deira, Dubai                           March 2014 – Feb 2016

Technical Sales Manager:

Ø  After Sales support to company clients, Install, troubleshoot and repair systems according to company or clients’ need. Delivery of merchandise to clients at various locations in Dubai, UAE

New Light Technology SARL                     Yaoundé – Cameroon                        2010-2013

Computer Technician (Part-time)

Ø  Performing installations, troubleshooting and maintaining the network and cyber computers at various locations in Yaoundé including, (former fulltime employer for 6 years) Madagascar neighborhood headquarters

Hotel Hintel (Part-time)                    Ngousso, Yaounde – Cameroon                 2010-2013

IT Technician:

Ø  Directed a team of PC Technicians, and two Help Desk personnel in the management of all facets of information technology for this 200 person hospitality facility.

 

Ø  Provided support and planning for critical requirements including: Network Administration, Computer Builds, Software Loads, Product Testing, Telephony, End-User Support & Training, Vendor Relations,

 

Critical contributions included:

• Networking: Planned and integrated a 12-office Windows server2008 Domain with over 120 computers. Administered primary and back-up domain controllers, file and print servers

• Computer Network Security: Implemented policies for employee use of Internet and e-mail.

• Technical Support: Provided technical support and end-user training to internal and external customers of the facility on network, software, and computer systems.

New Light Technology Sarl               Emombo, Yde-Cameroon                         2004-2010

Cyber Café Manager:

Ø  Running the cyber, performing installations, troubleshooting and maintaining the network and cyber computers

Ø  Providing Antivirus support with periodic maintenance and upgrades.

Ø  Ensured all PCs are kept running in good working condition.

Ø  Implemented training courses for new recruits

Ø  Received company’s highest sales award three years in a row.

Ø  New Light Technology Sarl   Madagascar, Yaoundé – Cameroon            2008-2010

Technical Support Executive:

Ø  Providing solutions for all hardware & software related issues to end-users over the phone and to the junior IT support assistants through remote desktop assistance

Ø  Attend to complaints of end-users and training the end-users in the proper use of the hardware and software.

Ø  Support for all software and hardware problems.

Ø  Providing necessary technical guidance to the juniors who are working as IT support assistants.

Ø  Responsible for installations, configurations, user training and troubleshooting of hardware/software.

Ø  Maintenance of LaserJet, HP Printers and providing solutions for all hardware & software issues.

Ø   Providing support to entire LAN with Switches and Hubs.

Ø  LAN installation and testing.

Ø  Established Internet connection to customers.

Ø  Diagnose and resolve network connectivity issues for clients on demand.

Ø  Responsible for administration of whole systems and Internet connection

Ø  Developed excellence in Imaging and deploying Linux and Microsoft Windows operating systems on desktop computers.

SKILLS:

Excellent mastery of standard operational procedures in the CCTV control room

Windows9x, Windows 2000 Pro, Windows2000, Windows XP, Windows Server2003, Windows 7, Windows Server 2008, Windows 8, Windows Server 2012 and Windows 10, Ubuntu Linux

• Software: MS Office including MS Outlook, Acronis True Image Server, Norton Ghost/Ghost Cast Server, Acronis Snap Deploy 5, Virtual Box and VMware client(for virtualization), Chip Level PC & Laptop Repair, CCTV Installation and Maintenance.

 

 

 

EDUCATION & TRAINING

Learners’ Point Training Institute

Al Fahidi, Dubai – UAE     Microsoft MCSE Server 2012 Curriculum       Feb-March 2016

Certificate of Completion, MCSA

 

Learners’ Point Training Institute

Al Fahidi, Dubai –UAE          Cisco CCNA Curriculum                        Nov 2015-Jan2016

Certificate of Completion, CCNAx

 

Self-Paced Training Material and personal research Articles                    Sept – Dec 2015

MCP, MCTS, MCSA, MCITP on Windows 7

 

Trustech Institute of Technology,

Buea, Cameroon                                                                                 Oct 2001 – July 2002

End of Course Diploma: Computer Repairs, Maintenance and Networking Technologies

 

IUT- University of Douala (Management Information Systems) Douala, Cameroon                                      1999-2001

University Experience

 

Longla Comprehensive High School, LCC Mankon, Bamenda

Cameroon GCE A’ Level                                                                                                                                 1997 – 1999

CERTIFICATIONS AND LICENSES
SIRA/DPS License for CCTV Operators [Dubai Police Academy]

MCP, MCTS, MCSA, MCITP

Cameroonian Driving-License Category B

 

Languages:

English:          Conduct Business, Conversational, Read-write, understand (excellently)

French:           Conduct Business, Conversational, Read-write, understand (excellently)

Arabic:            Novice user

Interests:

Online research, reading IT books, general science books on innovations in science, IT and Telecommunication and also on Electronics.

Leisure:
Sport, watching professional wrestling, football and basketball.

Desired Job Opportunity

Employment Type:           Contract, Contract to Full-Time, Full-Time

Compensation:            Market Rates, Company Salary Scale, Negotiable

Done in Dubai, 21/09/2017

Education

21st - 23rd may 2017 CCTV Control room Operator's Certificate at Dubai Police Academy, Dubai - UAE

Served as CCTV operator for 1 year in a Dubai Hotel

October 31 - November 24 2016 CCTV Installation and Maintenance Training certificate at MCTC Dubai, UAE

CCTV Installation and Maintenance

November 30 2015 - March 28 2016 CCNA/MCSA Certificate at Leraner's Point Training Institute, Dubai - UAE

Cisco academy crriculum for CCNA/Microsoft System administration curriculum for MCSA

December 10 - December 20 2014 MCP, MCTS, MCSA, MCITP at Microsoft Virtual Training Institute

Microsoft Desktop Support Technician certifications on Windows7

October 15 2001 - July 30 2002 End of Course Attestation - Computer Maintenance and networking technologies at Trustech Institute of Technology, Buea - Cameroon
October 7 2000 - June 24 2001 Unversity experience at IUT - University Institute Of Doual

A regularly registered student Of University of Douala – Management Information Systems, for 2000/2001 academic year

September 6 1997 - June 15 1999 GCE A' Level Certificate at LCC Mankon, Bamenda - Cameroon

I Obtained My High school diploma

Experience

April 2016 – July2017 CCTV operator at Al Fidous Hotel Dubai, UAE

CCTV Operator, on temporary bases

April 24 2014 - March 27 2016 Technical Sales Personnel at KGM Computer Trading LLC

In this role, performed all after-sales support
-Interfaced with clients for sales and support of computers and various IT equipment. Also handled some of the business development management
-performed installation of Computers and various IT end-user equipments at clients sites

November 2004 - June 2013 Cafe Manager/Computer Technician at NLT Sarl, Yaounde, Cameroon

Served in various capacities as cafe Manager and technician, in charge
-overseeing overall operation and smooth running of the Cyber cafe
Tasks includes but not limited to;
 Running the cyber, performing installations, troubleshooting and maintaining the network and cyber computers
 Providing Antivirus support with periodic maintenance and upgrades.
 Ensured all PCs are kept running in good working condition.
 Providing solutions for all hardware & software related issues to end-users over the phone and to the junior IT support assistants through remote desktop assistance
 Attend to complaints of end-users and training the end-users in the proper use of the hardware and software.
 Support for all software and hardware problems.
 Providing necessary technical guidance to the juniors who are working as IT support assistants.
 Responsible for installations, configurations, user training and troubleshooting of hardware/software.
 Maintenance of LaserJet, HP Printers and providing solutions for all hardware & software issues.
 Providing support to entire LAN with Switches and Hubs.
 LAN installation and testing.
 Established Internet connection to customers.
 Diagnose and resolve network connectivity issues for clients.
 Responsible for administration of whole systems and Internet connection
 Developed excellence in Imaging and deploying Linux and Microsoft Windows operating systems on desktop computers.

October 2010 - July 2013 IT Technician at Hotel Hintel, Ngoussou, Yaounde - Cameroon

 Directed a team of PC Technicians, and two Help Desk personnel in the management of all facets of information technology for this 200 person hospitality facility.
 Provided support and planning for critical requirements including: Network Administration, Computer Builds, Software Loads, Product Testing, Telephony, End-User Support & Training, Vendor Relations,