Name: MOFOR Ernest NJI
Address: Deira, Dubai – UAE
Mobile: +237653618051/ + (971) 55-6750451(WhatsApp)
Email: [email protected] / [email protected]
Date of birth: 7th of May 1979
Gender: Male
Nationality: Cameroonian Passport No: 0025063
SUMMARY
CCTV Technician/Control Room Operator [SIRA/DPS licensed, from Dubai Police Academy
MICROSOFT Certified IT Professional (MCP, MCTS, MCSA, and MCITP)
with extensive desktop diverse technical experience in the IT field, emphasizing Desktop Support, CCTV installation and Maintenance, CCTV Monitoring & Control Room Operations, system and network administration. Excellent problem solver with strong communication, team player and interpersonal skills.
EXPERIENCE INCLUDES:
• Excellent mastery of standard operational procedures in the CCTV control room
•Working in close collaboration with Dubai Police
• Technical Sales • System Integration • Switches & Hubs • Level 2, 3 networking • Software Configuration • Router Configuration • System Installation • Troubleshooting and Preventive Maintenance
PROFESSIONAL EXPERIENCE
Al Fidous Hotel Dubai, UAE April 2016 – July2017
CCTV Operator:
Ø CCTV control room operations including close monitoring and making incident reports, especially upon notice of any suspicious movements
Ø Occasional servicing of the dome cameras including cleaning the lenses
KGM Computer Trading LLC Deira, Dubai March 2014 – Feb 2016
Technical Sales Manager:
Ø After Sales support to company clients, Install, troubleshoot and repair systems according to company or clients’ need. Delivery of merchandise to clients at various locations in Dubai, UAE
New Light Technology SARL Yaoundé – Cameroon 2010-2013
Computer Technician (Part-time)
Ø Performing installations, troubleshooting and maintaining the network and cyber computers at various locations in Yaoundé including, (former fulltime employer for 6 years) Madagascar neighborhood headquarters
Hotel Hintel (Part-time) Ngousso, Yaounde – Cameroon 2010-2013
IT Technician:
Ø Directed a team of PC Technicians, and two Help Desk personnel in the management of all facets of information technology for this 200 person hospitality facility.
Ø Provided support and planning for critical requirements including: Network Administration, Computer Builds, Software Loads, Product Testing, Telephony, End-User Support & Training, Vendor Relations,
Critical contributions included:
• Networking: Planned and integrated a 12-office Windows server2008 Domain with over 120 computers. Administered primary and back-up domain controllers, file and print servers
• Computer Network Security: Implemented policies for employee use of Internet and e-mail.
• Technical Support: Provided technical support and end-user training to internal and external customers of the facility on network, software, and computer systems.
New Light Technology Sarl Emombo, Yde-Cameroon 2004-2010
Cyber Café Manager:
Ø Running the cyber, performing installations, troubleshooting and maintaining the network and cyber computers
Ø Providing Antivirus support with periodic maintenance and upgrades.
Ø Ensured all PCs are kept running in good working condition.
Ø Implemented training courses for new recruits
Ø Received company’s highest sales award three years in a row.
Ø New Light Technology Sarl Madagascar, Yaoundé – Cameroon 2008-2010
Technical Support Executive:
Ø Providing solutions for all hardware & software related issues to end-users over the phone and to the junior IT support assistants through remote desktop assistance
Ø Attend to complaints of end-users and training the end-users in the proper use of the hardware and software.
Ø Support for all software and hardware problems.
Ø Providing necessary technical guidance to the juniors who are working as IT support assistants.
Ø Responsible for installations, configurations, user training and troubleshooting of hardware/software.
Ø Maintenance of LaserJet, HP Printers and providing solutions for all hardware & software issues.
Ø Providing support to entire LAN with Switches and Hubs.
Ø LAN installation and testing.
Ø Established Internet connection to customers.
Ø Diagnose and resolve network connectivity issues for clients on demand.
Ø Responsible for administration of whole systems and Internet connection
Ø Developed excellence in Imaging and deploying Linux and Microsoft Windows operating systems on desktop computers.
SKILLS:
Excellent mastery of standard operational procedures in the CCTV control room
Windows9x, Windows 2000 Pro, Windows2000, Windows XP, Windows Server2003, Windows 7, Windows Server 2008, Windows 8, Windows Server 2012 and Windows 10, Ubuntu Linux
• Software: MS Office including MS Outlook, Acronis True Image Server, Norton Ghost/Ghost Cast Server, Acronis Snap Deploy 5, Virtual Box and VMware client(for virtualization), Chip Level PC & Laptop Repair, CCTV Installation and Maintenance.
EDUCATION & TRAINING
Learners’ Point Training Institute
Al Fahidi, Dubai – UAE Microsoft MCSE Server 2012 Curriculum Feb-March 2016
Certificate of Completion, MCSA
Learners’ Point Training Institute
Al Fahidi, Dubai –UAE Cisco CCNA Curriculum Nov 2015-Jan2016
Certificate of Completion, CCNAx
Self-Paced Training Material and personal research Articles Sept – Dec 2015
MCP, MCTS, MCSA, MCITP on Windows 7
Trustech Institute of Technology,
Buea, Cameroon Oct 2001 – July 2002
End of Course Diploma: Computer Repairs, Maintenance and Networking Technologies
IUT- University of Douala (Management Information Systems) Douala, Cameroon 1999-2001
University Experience
Longla Comprehensive High School, LCC Mankon, Bamenda
Cameroon GCE A’ Level 1997 – 1999
CERTIFICATIONS AND LICENSES
SIRA/DPS License for CCTV Operators [Dubai Police Academy]
MCP, MCTS, MCSA, MCITP
Cameroonian Driving-License Category B
Languages:
English: Conduct Business, Conversational, Read-write, understand (excellently)
French: Conduct Business, Conversational, Read-write, understand (excellently)
Arabic: Novice user
Interests:
Online research, reading IT books, general science books on innovations in science, IT and Telecommunication and also on Electronics.
Leisure:
Sport, watching professional wrestling, football and basketball.
Desired Job Opportunity
Employment Type: Contract, Contract to Full-Time, Full-Time
Compensation: Market Rates, Company Salary Scale, Negotiable
Done in Dubai, 21/09/2017
Served as CCTV operator for 1 year in a Dubai Hotel
CCTV Installation and Maintenance
Cisco academy crriculum for CCNA/Microsoft System administration curriculum for MCSA
Microsoft Desktop Support Technician certifications on Windows7
A regularly registered student Of University of Douala – Management Information Systems, for 2000/2001 academic year
I Obtained My High school diploma
CCTV Operator, on temporary bases
In this role, performed all after-sales support
-Interfaced with clients for sales and support of computers and various IT equipment. Also handled some of the business development management
-performed installation of Computers and various IT end-user equipments at clients sites
Served in various capacities as cafe Manager and technician, in charge
-overseeing overall operation and smooth running of the Cyber cafe
Tasks includes but not limited to;
Running the cyber, performing installations, troubleshooting and maintaining the network and cyber computers
Providing Antivirus support with periodic maintenance and upgrades.
Ensured all PCs are kept running in good working condition.
Providing solutions for all hardware & software related issues to end-users over the phone and to the junior IT support assistants through remote desktop assistance
Attend to complaints of end-users and training the end-users in the proper use of the hardware and software.
Support for all software and hardware problems.
Providing necessary technical guidance to the juniors who are working as IT support assistants.
Responsible for installations, configurations, user training and troubleshooting of hardware/software.
Maintenance of LaserJet, HP Printers and providing solutions for all hardware & software issues.
Providing support to entire LAN with Switches and Hubs.
LAN installation and testing.
Established Internet connection to customers.
Diagnose and resolve network connectivity issues for clients.
Responsible for administration of whole systems and Internet connection
Developed excellence in Imaging and deploying Linux and Microsoft Windows operating systems on desktop computers.
Directed a team of PC Technicians, and two Help Desk personnel in the management of all facets of information technology for this 200 person hospitality facility.
Provided support and planning for critical requirements including: Network Administration, Computer Builds, Software Loads, Product Testing, Telephony, End-User Support & Training, Vendor Relations,