LUMASOC, ESRAQUEL ALONEN

Q-1001-L PMA, Sao Area Fort Del Pilar

Baguio City, Philippines

+63 9667216722

[email protected]

OBJECTIVES

To be challenge of the organizational objectives while applying the skills and knowledge to be learned and become an asset, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.

SUMMARY OF QUALIFICATIONS

•         Quality customer service and communication skills.

•         Capacity to multi-task under pressure.

•         Self-motivate, and a good team player

•         Quick and always eager to learned new technologies.

•         Strong communication, interpersonal, and presentation skills.

•         Exemplary problem- solving skills; able to identify problems and implement corrective processes.

•         Responsible, efficient and flexible.

•         Neat, professional and appearance.

•         Respectful; enjoy working with people from diverse culture.

•         Fast learner by asking questions and follow detailed instructions.

•         Knowledgeable in hotel restaurant operations and procedures.

•         An energetic and high spirited individual with strong knowledge of leadership qualities and solid marketing and management skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while performing cohesive team environments.

TRAININGS

March 29, 2018                                   Participant

Heartist

Accor Hotels culture

Phuket,Thailand

October 14, 2014                                Participant

Patissier Day

Breads and Pastries for all season

SIHTM Pathway, University of Baguio

October 2014                                      Accounting

SAP Business One

Fasttrack IT Academy

University of Baguio, Baguio City

AWARDS AND ACHIEVEMENTS

October 10, 2014                    Participant

Patissier Day

University of Baguio

November 25, 2015                  Participant

Cooked-off challenge (silver award)

University of Baguio

April 26, 2016                         Certificate of Recognition

Working committee

University of Baguio

SEMINARS/WORKSHOPS ATTENDED

September 15, 2012               Managing personnel`s for small and medium enterprises

ZEF WORKS

BBCCC Conference Hall, Baguio City

January 27, 2013              Baguio Day Tour with Familiarization

Chalet Baguio

Baguio City, Philippines

March 24, 2014                       Learn at Leisure Program

The Manor, Camp John Hay

Baguio City, Philippines

November 20, 2014                   Coffee appreciation seminar

Into the art of barista

Cafe Fernando, Baguio City

May 22, 2015                Events Management

Baguio Country Club

Baguio City, Philippines

September 12, 2016      Festival Management

Café Fernando,

University of Baguio

Baguio City, Philippines

November 10, 2015    Transformation in event styling

Café Fernando,

University of Baguio

Baguio City, Philippines

WORK EXPERIENCE

·         Food and Beverage Attendant

Swissotel Resort Phuket Patong Beach

Phuket Patong, Thailand

January 8, 2018 to December 19, 2018

·         Receptionist

Seaview Patong Hotel

Phuket Patong, Thailand

July12,2017- January 5, 2018

·         Internship Program

Amatara Wellness Resort

Phuket, Thailand

August 2016- February 2017

·         Junior practicum

Picasso Boutique Residences

119 L.P. Leviste St. Salcedo Village, Makati City Philippines 1227
June- August 2015

·         Service crew

Red Ribbon

Baguio Session Road, Baguio City, Philippines

May 09, 2014 to July 27, 2014

EDUCATIONAL BACKGROUND

Tertiary Education                 Bachelor of Science in Hotel and Restaurant Management

June 2012-2017                           University of Baguio

Baguio City

Secondary Education            Rosario Integrated School

June 2008- March 2012              Rosario La Union

Elementary education               Saytan National School

June 2002-March 2008               Saytan Pugo La Union

PERSONAL REFERENCES

•         Ms. Mary When P. Aranillo             Contact No. # 0994812825

Swissotel Patong FO Supervisor

•         Mr. Jeffrey Balbas                            Contact No. #0917 529 4796

Finance Manager-Picasso

•         Chef. Preeda Keawsaadt                  Contact No. #088-4504429

Sous chef – Amatara Resort and Wellness

•         Ms. Hope Roble                                 Contact No. # 0948235402

Swissotel Patong Supervisor F&B

PERSONAL DETAILS

Nickname       :           Raquel/Esra

Birth date       :           February 29, 1996

Age                 :           22 years old

Sex                  :           Female

Passport         :           EC7373218

Civil Status     :           Single

Nationality     :           Filipino

Height             :           5’4′

Weight            :           50 kgs.

Interests          :           Reading, browsing the internet, watching movies, singing, baking, learning, dancing and discovering new things.