Fadiah O. Al-Alem
Facility mangment and safety consultant
Facility managment and safety surveyor
Certified Professional in Healthcare Quality (CPHQ)
Biomedical Engineer
Mobile No.: 00966565357466
0962795346888
Email: [email protected]
WORK EXPERIENCE:
1. Facility managment and safety surveyor
(Jan 2015 – present)
Saudi Central Board for Accreditation of Health Care Institutions (CBAHI), Riyadh, K.S.A
Scope of work:
• Prepare for the surveys and revise the off-site documents • Conduct a hospital survey • Assesses the performance of health care facilities against national hospital standards of excellence. • Direct, educate and train the hospital staff on the standards implementation • prepare the final report
2. Senior Clinical Engineer & JCI accreditation committee consultant
(Oct 3rd, 2015- present)
Clinical Engineering Department
Support division
Princess Nora Bint Abdulrahman University, Riyadh, K.S.A
Scope of work:
 Direct the staff to meet the JCI standards
 Prepare education materials about healthcare basics concepts and conduct the training
 Oversees all biomedical engineering department quality activities
 Assesses all new incoming medical equipment
 Handling acceptance procedure for all new equipment documents
 Conduct the assessment for all new purchasing requests
 Study the tenders provided by the purchasing department
 Conduct and coordinate the end user training
 Prepare and review the departmental policies , procedures and forms
 Prepare, direct and follow up the testing and commissioning plan for the new project
3. Team Leader
(April 20, 2014-July 31, 2015)
Biomedical Engineering Department
Care and planning for hospital, Riyadh, K.S.A
Scope of work:
 Covers ongoing projects of King Saud University – Dentistry College Hospital and King Saud Bin Abdul-Aziz Medical Science College – Dentistry College Hospital.
 Provides directions, instructions and guidance to Biomedical Service Team in order to achieve high customer satisfaction with high quality service.
 Establishes, manages and monitors work flow of day-to-day operations and assignments.
 Supervise and take responsibility for directing, evaluating and motivating team performance.
 Coordinates with Project Managers and Service Engineers regarding installation and maintenance of the machines and facilities.
 monitors the scheduled preventive maintenance of the machines
 Manages the spare parts requisition of the machines.
 Conducts inspection for quality control and assurance, reporting findings.
 Prepares and coordinates training manuals.
 Coordinates all testing, commissioning and in-service training activities.
 Prepares regular operational reports and files; weekly and monthly site activity reports as required.
 Contacts medical supplier as needed.
4. Facility Management and Safety Quality Specialist:
(June 8, 2011 – May 20, 2014)
Quality Improvement and Risk Management Department
Dallah Hospital, Riyadh, K.S.A
SCOPE OF WORK:
Dallah hospital includes more than 400 Beds accredited by JCI (Joint commission international) And International Organization for Standardization (ISO) 9001-2008
 Participating in third JCI accreditation cycle
 Conducted the TWO accreditation and re accreditation of JCI
 accompany the admin JCI surveyor in whole 5 days
 accompany the ISO surveyors
 Lead the team of JCI strategic improvement plan( SIP) for non met standards
 Develops , monitor and review indicators
 Develops , monitor and review committees
 Review , investigate and analysis hospital incidents
 Train safety coordinators on facility management and safety program
 Conducting environment of care ( EOC) Round
 Coordinates the development and implementation of hospital wide Environment of Care (EOC) program.
 Presents failure mode effect analysis (FMEA) and root cause analysis (RCA)
 Monitors safety/environment of care committee recommendations and actions
 Develops, implementation, monitors hospital wide EOC programs
 Prepares and submit Quarterly management reports to hospital executive management through quality improvement & Risk Manager
 Internal policy Auditor
5. Acting multi ambulatory clinics Center Manager:
(June 14, 2010 – June 7, 2011)
Dallah Hypoxi Center
Dallah Hospital , Riyadh, K.S.A
SCOPE OF WORK:
Hypoxi center is reducing weight multi ambulatory clinics
 Supervise the conduction of work in Hypoxi center
 Plan, develop and implement strategy for development
 Monitor, measure and report on department
 Manage and develop staff working
 Manage and control departmental expenditure within agreed budget
 Ensure activities meet with quality, health and safety requirements
 Signing the statistics’ daily, weekly, monthly and yearly
6. Administrative coordinator:
(October 11, 2008 – June 13, 2010)
Dallah Hypoxi Center
Dallah Hospital, Riyadh, K.S.A
SCOPE OF WORK:
Hypoxi center is reducing weight multi ambulatory clinics
 Supervising the whole team
 Coordinates with Hypoxi manager, clinical dietitian, hypoxi trainer, receptionist and porter.
 Supervises all Hypoxi staff and the whole department.
 Responsible for the maintenance of all hypoxi machines.
 Coordinates with Hypoxi manager to other department and to the patients.
 Prepares correspondence, reports and documentations concerning patients.
 Attend to all queries and confirm appointments for the following day.
 Attending all the duties of hypoxi manager if he is on-leave.
7. Biomedical Engineer: (December 01, 2005 – November 30, 2006)
Biomedical Workshop Department
Al- Basheer Hospital, Amman, Jordan
SCOPE OF WORK:
 Tests, repairs, calibrate and maintain medical equipment using technical knowledge as well as service manuals.
 Disassembles equipment and adjusts, troubleshoots and replaces faulty and worn mechanical parts.
 Creates and maintains detailed repair records and preventative maintenance on all medical equipment.
TRAINING:
Trainee of Biomedical Engineer: (June 01, 2004 –August 30, 2004)
Internship Course
Biomedical Workshop Department
Albasheir Hospital, Amman, Jordan
COURSES / LECTURES:
May 10th -14th, 2016
Strategic facilities management
LEORON
Riyadh, KSA
April 5th -7th, 2016
Integration of medical planning and architecture in hospital design
Saudi forum for planning, design and equipping of hospitals
Riyadh, KSA
October 7th-8th, 2015
Health care technology management workshop
Princess Nora bint Abdulrahman University
Riyadh, KSA
January 24th – 29th, 2015
Hospital surveyor Learning Program
Saudi Central board for accreditation of healthcare institutions in collaboration with Accreditation Canada international
June 11th- 12th, 2014
Technical repair course
Bien-Air
April13th, 2014
Having the Conversation: Basic Skills for Conversations about End-of-Life Care
Institute for Healthcare Improvement
April 5th, 2014
Dignity and respect
Institute for Healthcare Improvement
March 30th ,2014
Introduction of patient safety
Institute for Healthcare Improvement
Feb 17th, 2014
Achieving Breakthrough Quality, Access, and Affordability
Institute for Healthcare Improvement
November 21th, 2013
Becoming a Leader in Health Care
Institute for Healthcare Improvement
October 30th, 2013
Promoting patient and family center care
King fisal specialist hospital and research center
May 13th -14th, 2013
Construction in health care Standards, Safety and Techniques
KSAUHS-NGHA, Riyadh, KSA
November 20 – 21, 2012
2nd HCAC Quality Healthcare Conference
Amman, Jordan
November 19, 2012
Patient Safety-New Tools and Methods Workshop
Amman, Jordan
. October 13, 2012
2nd Quality and patient safety workshop (Bridge to safety care)
King Faisal Specialist Hospital, Riyadh, KSA
October 9, 2012
Root Cause Analysis Workshop
Saudi Aramco Medical Services Organization
April 14-24, 2012
Certified Professional in Health Care Quality (CPHQ) Course, Dallah Hospital
July 14-29, 2011
Quality Standards in Hospitals
Majd Al Ola for HR Development
Amman, Jordan
September 13, 2011
Safety Awareness and Training
Dallah Hospital
September 18, 2011
Infection Control In service
Dallah Hospital
September 27, 2011
Quality and Risk Management Course
Dallah Hospital
April 30- May1, 2011
Performance Management EVALUATION PROGRAM
Dallah Hospital
July 27-29, 2009
Hypoxi Machines Maintenance
Finex Spa Solutions, Dallah Hospital
May 05, 2009
Certified Business Professional Customer Service Course
SAC for Training and Consulting, Dallah Hospital
MEMBERSHIP:
1. Jordan Engineers Association
Membership No. 18986/04
2. Saudi Scientific Society For Biomedical Engineering
Membership No. A0388
3. Saudi Council Of Engineering
Membership No. 256940
Certificates:
1. Basic life support (BLS) Provider
November 24th, 2013
Saudi heart association
2. Certified Professional in Healthcare Quality (CPHQ)
July 15th, 2013
Healthcare certification commission, USA
EDUCATIONAL BACKGROUND:
Course : Bachelor of Biomedical Engineer
School : Hashemit University, Zarqa City, Jordan
Date Graduated : June 14, 2005
OFFICE SKILLS:
 Computer Literate (Microsoft Office, Internet)
BEST POINTS:
 Flexible and with leadership ability.
 Can easily adapt working environment.
PERSONAL INFORMATION:
Date of Birth : April 21, 1983
Birthplace : Makah City, Saudi Arabia
Sex / Civil Status : Female / Married
Religion / Nationality : Islam / Jordanian
Language Skills : English / Arabic