Experience

March 7th 2019 Data Analyst and Business Intelligence Strategist at Mirum Agency México

Functions: Creation of dashboard with data visualization programs, administration and
management of executive dashboards, analysis and synthesis of databases, integration of
information sources, resolution of business problems with analytical solutions, digital marketing,
executive reports, transform data into understanding.

Datorama Admin Specialist
Google Analytics
Similar Web
PowerBI

March 3rd 2014 / January 31st 2019 Technical Support Administrator KIO Data Analytics at KIO Networks México

Functions: Business Intelligence as a Service.
Understanding business needs, goals and problems to recommend analytic solutions to enable customers to make intelligent decisions.
Experience in design of data analytics using advanced data visualization tools, analysis and integration of multiple data sources, creation, administration and management of executive dashboards. Active role in getting information of user experience, providing functional support and training, working with multidisciplinary teams and clients.
Liaison with customers, internal teams, and third-party service providers.

• Kibana
• Yellowfin BI
• PowerBI
• Tableau Software
• Domo
• SPSS
• SAS Visual Analytics
• I2 Analyst’s Notebook
• I2 Analyze Schema designer

Certificate in SCRUM FUNDAMENTALS
Gotham Palantir platform administrator and trainer, for integration, management and analysis of Big Data.

September 2012 / October 2013 Sales Solution Engineer VIPT-MSS (Voice Core – 2G/3G and VoLTE) at Nokia

Telecommunication Services Provider.
VIPT-MSS support in Bill of Quantity, Statement of Compliance, Technical Summary and Technical Solution Description.
Offers preparation team: RFQ, RFP and RFI. Mainly working for North and Latin American costumers.

February 2012 / September 2012 Cross connection Engineer at redIT

Data center operation, structure wiring supervisor, SDH media tester, Ethernet RFC_2544, BERT, engineering analysis for new services delivery, active networks monitoring with TJ5100 management system, maintenance windows support, access control to carriers and support for providers and new customers.

August 2010 / November 2011 Service Engineer Assessed Customer Support APIO at Ericsson México

CSR manage, APG40 C/2 and C/4 operation and maintenance, AXE system, BSC, HLR, preventive analysis, backups, licenses upgrades, raid reconstruction, MKTR logs analysis, AUDIT Health check. Use of supporting tools: SMS, KCS and WINFIOL for operation and configuration.