Flordelis Cape Patient Care Coordinator

60wpm typing skillsCoachingdata driven decision makingInventorymetric analysisreat estate salesWarehousing

This is in response to the information learned from your website that your company has several positions to be filled in. With over 15 years of collaborated and extensive experience, I am confident in my ability and passion to become a positive addition to your company to any position. With a fervent desire to apply for the said position, please consider me as one of your qualified applicants.

Currently, I am working with OPTUM GLOBAL SOLUTIONS, INC. as Patient Care Coordinator wherein I am tasked to do verification on health insurance coverage. I have learned so much in the medical aspect especially with Specialty Medication for chronic diseases. I worked with Alorica Philippines, Inc. for more than 2 years and assigned as a Team Manager serving AT&T Uverse and Directv Entertainment. A position that is tasked to give real time support and take supervisory calls for the agents. It had been a fruitful years in line with my technical skills which can be an asset to your company. With almost over 8 years of experience being a Secretary from a manufacturing to an International School. These had given me the best experience in making reports, inventories, presentations, data analysis, demographical reports, marketing, interpersonal relationship and systematic filing & indexing system. I had developed a way of planning and cataloging members of the community’s information with high level of confidentiality that may be an asset to your company.

Being a versatile individual, my working experience had helped me developed my self-confidence. It had sharpened my personality in dealing with different levels of the management. It had been a great help for me to come up with an effective systematic procedure and being organized at work.

Being a hardworking and well-rounded personnel, I welcome the opportunity to become part of your team and discuss how my extensive experience, collaborative nature, and innovative technical and interpersonal skills would benefit your company.

Attached herewith is a copy of my resume for your perusal. I can be reached thru my mobile phone +63928-841.2141, Skype ID. Flordelis.Cape and or with my personal email me at [email protected] I can be available at your most convenient time.

Sincerely yours,

Flordelis L. Cape


Oct 1996-March 2000 Bachelor of Science in Secretarial Administration at University of San Carlos
November 2014-December 2014 Housekeeping National Certificate at TESDA


Oct 2017-Present Patient Care Coordinator at Optum Solutions Inc
April 2015-September 2017 Team Manager at Alorica Philippines, Inc.
May 2013-February 2015 Customer Service and Technical Support at Convergys Philippines, Inc
May 2007-April 2013 Registrar's Secretary at Cebu International School
May 2001-September 2002 Quality Staff at Innodata XML, Inc