Florence Joanna Ojano Bayani

Al Riqqa Dubai U.A.E

Mobile No: 0553154846

CAREER OBJECTIVES

Upbeat, enthusiastic, and punctual sales associate with an excellent work ethic and sales experience. Over six years of expertise in managing inventory, running the cash register, and delivering prompt customer service with a smile.

SKILLS

Excellent Sales Ability
Operate Cash Register/Process  Payments
Strong Communication Skills Identify And Solve Customer Needs
Bi-Lingual  (English/Tagalog/Arabic)
EDUCATIONAL ATTAINMENT

International College of Entrepreneurs

Computer Secretarial

2002 – 2003

WORKING EXPERIENCE

POSITION              : Brand Ambassador

COMPANY             : Montegrappa Boutique ( Luxury Writing Instrument & Lifestyle )

YEAR                     : May 31, 2016 up to present

Duties and Responsibilities

To personally provide excellent standards of selling & customer service by:

Maintaining and providing comprehensive product information to customers.
Understanding and demonstrating customer care and high levels of customer service
Displaying good listening skills to identify customer needs
Confidently making and closing sales
Looking for link selling opportunities which will increase basket spend
Understanding the importance of bestselling lines and feature hotspots
To actively monitor and provide the selling team with feedback and regular coaching on all of the above.

WORKING EXPERIENCE

POSITION              : Sales Advisor

COMPANY             : MAJID AL FUTTAIM ( MAF FASHION, MONSOON)

YEAR                     : October  22, 2015 to April 4 2016

Duties and Responsibilities

To personally provide excellent standards of selling & customer service by:

Maintaining and providing comprehensive product information to customers.
Understanding and demonstrating customer care and high levels of customer service
Displaying good listening skills to identify customer needs
Confidently making and closing sales
Looking for link selling opportunities which will increase basket spend
Understanding the importance of bestselling lines and feature hotspots
To actively monitor and provide the selling team with feedback and regular coaching on all of the above.

POSITION              : Sales Associate / cum cashier

COMPANY             : ACCESSORI MR. (ARABIAN OUD COMPANY)

YEAR                     : July 2010 to 2015

Duties and Responsibilities

Greeting customers in a polite and friendly manner.
Checking the receipt of the customer
Checking purchased products before giving to the customer
Checking Daily inventory on the load-out and load-in products
Checking purchased products delivered
Checking vouchers & receipt payment through
Able to bag and wrap customer’s purchases.
POSITION             : Sales Associate / cum cashier

COMPANY            : Grand Mart Gen. Trading LLC

YEAR                    : September 16, 2008 – June 19, 2010

Duties and Responsibilities

Persuading customers to buy a product
Be informed of the products’ specifications and information
Identifying customer needs and directing them to an appropriate product
Provide courteous and prompt service
Welcome customers as they enter and thank them as they leave
Assist customers in locating what they’re looking for
Smile
Maintaining inventory in the back
Arranging inventory on the store floor
Tagging merchandise
Setting up promotional material and displays
Replenishing  inventory
Reorganizing items
Maintaining a neat and tidy store
AREAS OF EXPERTISE

Customer interaction
Stock management
Visual merchandiser
Giving product advice
Cash management
 

PERSONAL INFORMATION

DATE OF BIRTH     : August 19, 1985

NATIONALITY        : Filipino

MARITAL STATUS : Single

RELIGION              : Roman Catholic

LANGUAGES          : English, Tagalog and Arabic

VISA                       :  Employment Visa

Florence Joanna Ojano Bayani

Al Riqqa Dubai U.A.E

Mobile No: 0553154846

CAREER OBJECTIVES

Upbeat, enthusiastic, and punctual sales associate with an excellent work ethic and sales experience. Over six years of expertise in managing inventory, running the cash register, and delivering prompt customer service with a smile.

SKILLS

Excellent Sales Ability
Operate Cash Register/Process  Payments
Strong Communication Skills Identify And Solve Customer Needs
Bi-Lingual  (English/Tagalog/Arabic)
EDUCATIONAL ATTAINMENT

International College of Entrepreneurs

Computer Secretarial

2002 – 2003

WORKING EXPERIENCE

POSITION              : Brand Ambassador

COMPANY             : Montegrappa Boutique ( Luxury Writing Instrument & Lifestyle )

YEAR                     : May 31, 2016 up to present

Duties and Responsibilities

To personally provide excellent standards of selling & customer service by:

Maintaining and providing comprehensive product information to customers.
Understanding and demonstrating customer care and high levels of customer service
Displaying good listening skills to identify customer needs
Confidently making and closing sales
Looking for link selling opportunities which will increase basket spend
Understanding the importance of bestselling lines and feature hotspots
To actively monitor and provide the selling team with feedback and regular coaching on all of the above.

WORKING EXPERIENCE

POSITION              : Sales Advisor

COMPANY             : MAJID AL FUTTAIM ( MAF FASHION, MONSOON)

YEAR                     : October  22, 2015 to April 4 2016

Duties and Responsibilities

To personally provide excellent standards of selling & customer service by:

Maintaining and providing comprehensive product information to customers.
Understanding and demonstrating customer care and high levels of customer service
Displaying good listening skills to identify customer needs
Confidently making and closing sales
Looking for link selling opportunities which will increase basket spend
Understanding the importance of bestselling lines and feature hotspots
To actively monitor and provide the selling team with feedback and regular coaching on all of the above.

POSITION              : Sales Associate / cum cashier

COMPANY             : ACCESSORI MR. (ARABIAN OUD COMPANY)

YEAR                     : July 2010 to 2015

Duties and Responsibilities

Greeting customers in a polite and friendly manner.
Checking the receipt of the customer
Checking purchased products before giving to the customer
Checking Daily inventory on the load-out and load-in products
Checking purchased products delivered
Checking vouchers & receipt payment through
Able to bag and wrap customer’s purchases.
POSITION             : Sales Associate / cum cashier

COMPANY            : Grand Mart Gen. Trading LLC

YEAR                    : September 16, 2008 – June 19, 2010

Duties and Responsibilities

Persuading customers to buy a product
Be informed of the products’ specifications and information
Identifying customer needs and directing them to an appropriate product
Provide courteous and prompt service
Welcome customers as they enter and thank them as they leave
Assist customers in locating what they’re looking for
Smile
Maintaining inventory in the back
Arranging inventory on the store floor
Tagging merchandise
Setting up promotional material and displays
Replenishing  inventory
Reorganizing items
Maintaining a neat and tidy store
AREAS OF EXPERTISE

Customer interaction
Stock management
Visual merchandiser
Giving product advice
Cash management
 

PERSONAL INFORMATION

DATE OF BIRTH     : August 19, 1985

NATIONALITY        : Filipino

MARITAL STATUS : Single

RELIGION              : Roman Catholic

LANGUAGES          : English, Tagalog and Arabic

VISA                       :  Employment Visa

I hereby declare that the information given is correct to the best of my knowledge and that I have not with held any information which my effect my suitability for employment.

FLORENCE JOANNA BAYANI

Applicant