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Francis Omar Tabligan Computer & Network Technician / Tech Support specialists

Philippines
ExcelOutlook)People Management • Voice (Phone) & Chat Technical Support • Computer & Network Troubleshooting • Desktop & Web publishing • Microsoft Office (WordPowerPointpublisher

Customer service specialist and leadership role for over 10 years’ experience in leading teams driving organizational growth and revenue. Advanced technical skills including proficient use of Microsoft Office, VPN and online. Innovative, forward-thinking executive offering years of success in various technical support and leadership roles in the areas of Information Technology consulting, customer support, pre-sales, and people development.

Education

November 2001 - March 2006 BACHELOR OF SCIENCE IN COMPUTER SCIENCE at UNIVERSITY OF ST. LA SALLE – BACOLOD CITY

Experience

September 2008 - May 2019 TEAM LEADER (SUPERVISOR) at CONCENTRIX (CONVERGYS) CORP – BACOLOD CITY
April 2001 - May 2003 SUPPORT TECHNICIAN AND INVENTORY CLERK at WEST NEGROS COLLEGE – BACOLOD CITY