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Freddie Cumayas Pasahol Customer Service Associate

Pagsanjan

Barangay Sabang Pagsanjan Laguna, Philippines 4008

Mobile: +63 956-4089-755

Email: [email protected]

 

To secure a position in a progressive organization so as to apply my educational and working experience.

To be able to learn from my prospective employer and future co-workers value and knowledge that would build up my professional career.

 

QUALIFICATIONS:

 

·         Experienced working and operating manufacturing equipment

·         Functional knowledge of quality control procedures and protocols

·         Hands-on experience in handling different types of machinery

·         In depth knowledge of machine settings and tendering procedures

·         Highly skilled in conducting tests

 

KEY SKILLS:

 

·         Experience of operating, setting up CNC PCB router machinery  using g-codes

·         Proven ability to work according to manuals

·         Precise and detail oriented

·         Excellent hand-eye coordination

·         Computer literate

 

TRAININGS:

 

CNC  Milling Programming  – Aug 16, 2015 to Sept 13, 2015

MFI Foundation, Incorporated

40 hrs Course of CNC milling, machine set up, manual        programming

 

Computer Technology Course  – November 2002 to March 2003

OWWA Skills Employment for Scholarship Program

(basic computer training)

WORK EXPERIENCES:

 

CONVERGYS PHILIPPINES  –  G/F Plaza Building A, Northgate Cyberzone Filinvest Corporate City, Alabang, Muntinlupa City

COSTUMER SERVICE ASSOCIATE II – June 16, 2016 to Present

·         Handles billing and general inquiries

·         After 6 months customer service associate position transfer to Back office handles different queues, like early cancellation fees, national offer, promos etc.

manage/process escalation and chat inquiries.

 

TIGER MACHINERY AND INDUSTRIAL CORPORATION – Viente Reales, Valenzuela City 1440 PH

Machine shop, Fabrication, Foundry, Thermal Spray and Trading

SALES COORDINATOR – November 10, 2015 to April 8, 2016

·         Attends to purchase requisition thru phone or email.

·         Prepares inquiry for cost estimate.

·         Coordinates with client for any revision on drawing, quantity, materials specs and other concern.

·         Send quotation thru email to customers.

·         Process Sales Order preparation.

·         Conduct Plant Visits / follow-up and inspect previously supplied materials.

·         Supervise initial and final stages of on-site projects.

CNC PROGRAMMER TRAINEE – May 12, 2015 to November 9, 2015

·         Prepares geometric layout of designs using Gibbscam software

·         Checks completed programs by running simulations and test.

·         Determines sequence of operations in a program.

·         Chooses Cutting tools that will be needed.

·         Writes programs and modified existing ones for increased efficiency.

·         Monitor quality by, taking measurements, detecting malfunctions, troubleshooting processes; adjusting and reprogramming control while adhering to quality assurance procedures and processes.

·         Occasionally set up and operate CNC equipment.

·         Complies with all safety rules and regulations.

 

DOO HYUN HIGHTECK – Ansan-Si Gyeonggi-Do, South Korea

Manufacture of Electronic Components, Computer, Radio, Television, Communication equipment and Apparatuses

CNC PCB Router Production Operator – July 20, 2010 to January 12, 2013

·         Sets up and operates five multi spindle routing machines to cut and shape individual printed circuit boards according to specifications

·         Position guide pins on determine location and size openings or holes to be cut on composite board and secures work piece to work bed

·         Performs safety and maintenance checks regularly

·         Clean equipment and tools appropriately

·         Train new employees in machine operation activities

·         Meet production quotas by managing work load effectively

 

 

KYUNG WOO CO. LTD. – Ansan-Si Gyeonggi-Do, South Korea

Printing and reproduction of recorded media

Laser Marking Production Operator – November 14, 2008 to July 5, 2010

·         Operates / assists the laser marking machine in the production of laser printed knobs and buttons into flat or odd shaped surfaces creating virtually wear proof identification

·         Arrange items accordingly in specified jigs

·         Sort, inspect and ensures quality and prepares for packaging

·         Perform other duties as requested, directed or assigned

 

JOKWANG SUCHUL POJANG – Incheon, South Korea

Manufacture of Wood Products of Wood and Cork

Production Operator – November 9, 2007 to November 8, 2008

·         Engage in the production of wooden pallet of different sizes and classification

·         Transfer finished wooden pallet with the use of forklift to the warehouse

·         Assembles and repair wooden pallet

·         Follow occupational health and safety procedures

 

CHANGJOSANEOP – Yongsan Gyesangnam-Do, South Korea

Manufacture of other non-metallic mineral products

Production Operator – January 31, 2007 to October 8, 2007

·         Mop, brush or spread paints, cleaning solutions or other compounds over surfaces to clean them or to provide protection

·         Operates jackhammers and drills to break up concrete

·         Position, join, align, and seal structural components

·         Shovel cement into portable mixers and mix, pour, and spread concrete

 

RITEK CORPORATION – Hsinchu, Taiwan

Manufacture of Optical Storage Media

Contract technician / Factory worker – March 2003 to March 2005

·         Supervise and monitor the operation of Sumitomo Digital Video disks injection machines

·         Ensures quality control by conducting test on a timely basis

·         Controls, maintains and implement proper dye coating and silver coating on the surface of the disks

·         Handles different kinds of dye coating solvent

·         Troubleshoots minor machine problems

 

MAHMOOD SAEED COLLECTIVE CO. – Jeddah, Saudi Arabia

Amusement and Recreation

Video game machine operator/attendant – November 1999 to December 2001

·         Monitor and operates video game machine and rides

·         Assists and interact with guests and give instructions or directions in the most respectful way

·         Co-ordinate with the duty technicians and supervisor regarding proper operation of rides and video game machines

·         Report any problems or untoward incidents to the supervisors

 

AMTRUST LEISURE CORPORATION – Sta. Rosa Laguna, Philippines

Amusement and Recreation

Rides Operator/attendant – January 1999 to June 1999

·         Operates and monitor rides

·         Performs standard operating procedure in opening and closing of park operations

·         Attends to guests needs and gives a happy friendly gestures and service

·         Maintain a neat, safe, and favorable working environment

 

PERSONAL PROFILE:

 

Height                                     :                       174 cm

Weight                                    :                       95 kgs

Civil Status                            :                       Married

Nationality                            :                      Filipino

Sex                                          :                       Male

Religion                                 :                       Christian

SSS                                         :                       33-3526206-0

Passport                                :                       P7593988A

 

EDUCATION:

 

TERTIARY EDUCATION:

 

MAPUA INSTITUTE OF TECHNOLOGY

Intramuros, Manila Philippines

Bachelor of Science in Metallurgical Engineering (BSMetE)

June 1992 – April 1998

 

On the job training:

 

PHILEX GOLD PHILIPPINES INCORPORATED

Dipolog Zamboanga del Norte, Philippines

 

·         Engage in different metallurgical testing and processes regarding gold extraction from gold ores

·         Observe methods of open pit mining from core sampling down to heap leaching

 

SECONDARY EDUCATION:

 

UNION COLLEGE OF LAGUNA

Sta. Cruz, Laguna Philippines

1988 – 1992

 

PRIMARY EDUCATION:

 

UNSON ELEMENTARY SCHOOL

Barangay  Cabanbanan  Pagsanjan, Laguna Philippines

1982 – 1988