POSITION APPLIED: POS   TECHNICIAN

MACHINE:IBM,WINCOR/NIXDORF,SWEDA,PANASONIC,BILL COUNTER

FREDERICK  PONE VICTORIO

Camellia st.blk.12 lot 32 Grand Royale Malolos Bulacan

Email: [email protected]

Cell No. 09237231926

Born in Concepcion Cabiao  Nueva Ecija. Proficient in reading and speaking also in writing both Pilipino and English languages. Has an extensive background in troubleshooting of POS and PCs .Has an idea in NETWORKING,NOVELL NETWARE and MIDRANGE.

GRADUATE STUDIES:

Acquired Bachelor degree in COMPUTER ENGINEERING in ADAMSON UNIVERSITY from

1985 to 1991.

PROFESSIONAL BACKGROUND:

LAN:             Novell Netware v3.11

RDBMS:        Laserfiche, Database

MIDRANGE: AS-400,Mainframe

SOFTWARE: Assembly Language, Basic, Pascal

WORK EXPERIENCE:

May 10,2012 to present               POS/PC FIELD TECHNICAL ENGINEER

(Point of Sale/Personal Computer)

Present                               SMARTCOMP SOLUTION INC.

WINCOR/NIXDORF Service provider

1660 Ma. Luis Guerero Malate Mla.

Duties and Responsibilities:

Responsible for the installation and Repair also Preventive Maintenance of Personal

Computer and POS(Point Of Sale).

Isolate problems in house and client call to Supermarket and Hypermarket also Grocery.

Has extensive experience in troubleshooting of COMPUTER and POS.

Both software and hardware approach.

Has experience in troubleshooting of LAN/WAN problems.

Has idea and knowledge in isolating internet and broadband network.

Do service calls among clients and resolved technical issues in accordance with

Service level agreement like MC DONALDS,RUSTANS,SM,ROBINSON and FAMILY MART.

POS products such as PANASONIC, WINCOR/NIXDORF,IBM,SWEDA.

Has extensive background in REPAIR and Troubleshooting of Personal Computer   and

Wincor POS and MC Donald POS like

JS-930,JS-950 and JS-960.Do the Maintenace and Restaging also backup of file of

each POS also SMS PC.Responsible for the replacement of each parts like

Motherboard,LCD,MSR,Power Supply and Customer Display and Cashdrawer.

Do soldering of Bumpbar and Grill Printer of Mc DONALD POS.

Has experienced and certificate in troubleshooting of McDONALD POS like JS-930,JS-950

And JS-960.

Do the replacement of Motherboard and LCD Monitor also Cashdrawer including MSR and                            Power Supply.

Has knowledge and idea in Banking solution such as Bill Counter,

Scanner and Cheque Reader.

2000                   ACCOUNT MANAGEMENT INCORPORATION

2003                       Pasong Tamo Makati

FIELD ENGINEER

DUTIES and RESPONSIBILITIES:

Isolate problem both in house and client call

Do the excalation and Repair of Personal Computer

Do the delivery and Maintenance of PCs.

Reason for leaving:Better opportunity

1993 to 1998                   TECHNICAL SUPPORT ENGINEER

METASYSTEMS DEV’T. INC.

4th floor VAG Bldg.San Juan Greenhills

Duties and Responsiblities

Responsible for the installation and Maintenance of PC

Isolate in house and client call

Do the delivery

Assigned as Project base likeNOVELL  NETWARE and LASERFICHE

Do LAN/WAN cabling.

Reason for leaving:Better opportunity

1992 to  1993                    INSTRUCTOR

AMA COMPUTER COLLEGE

South Super Highway Makati

Duties and Responsibilities

Responsible for teaching computer subjects such as DATA

COMMUNICATION,COMPUTER ARCHITECTURE,EDP etc.

Reason for leaving:Better opportunity

1991 to 1992                 JUNIOR TECHNICAL SUPPORT ENGINEER

2290 PasongTamo Ext. Makati

Duties and Responsibilities

Responsible for the installation and Maintenance of PC

Troubleshoots and Isolate problems in client PC both

Software and hardware and responsible for its repair.

Reason for leaving:Better opportunity

1987 to 1991                             CREW TRAINOR

JOLLIBEE FOODS CORP

Vito Cruz cor. Taft ave. Mla.

Duties and Responsiblities

Started as Dining Crew and Kitchen Crew then later on

Became a PRODUCTION CONTROLLER as a PC responsible

For contrlling the quality of foods.

As a CREW TRAINOR responsible for training new crew and

MANAGEMENT TRAINEES on house rules and standard

Operating procedure.

Reason for leaving:To enhance my knowledge in what I got in College.

SEMINARS/TRAINING ATTENDED:

MC DONALDS POS ASSEMBLY/       CGI OFFICE

DISASSEMBLY                                      January 17,2017

FACULTY DEV’T. PROGRAM            AMA COMPUTER COLLEGE

Oct.31 Sept. 4, 1992

HARDWARE TROUBLESHOOTING  ADAMSON UNIVERSITY

December 1990

FOXPRO                                              ADAMSON UNIVERSITY

November 1990

OPERATING SYSTEM                        ADAMSON UNIVERSITY

Sept. 1990

CHARACTER REFERENCES:

ARIEL FAJARDO                                                                        ERICK GERALDINO

MANAGER                                                                                 SMARTCOMP SOLUTION  INC.

JOLLIBEE VITO CRUZ                                                                TEAM LEADER

09228096621

KATHLYN KHO

METASYSTEM DEV’T. INC

JONALD  RETAMAR

SMARTCOMP SOLUTION INC.

CHIEF EXECUTIVE

Tel.Nos.3538352