Extremely good problem solving skills
Great at working in high-pressure situations
Able to work individually as well as in group.
Excellent communication skills in written and verbal both
Open to learning and using new systems involved in Programming
Available to put in extra hours or travel when needed
Assists upper management in setting goals that promote company growth
Oversees daily activity of the team
Prepares budgets, schedules, and other organizational reports as needed
Provides advice and guidance to other employees
Manages team workloads in order to meet goals and deadlines
Develops plans to increase efficiency and reduce costs
Improves existing systems and policies
Ensures customer requirements are met in a timely manner
Co-ordinate, assign and review the work of clerks engaged in the following duties: providing information and customer service; and serving customers in banks, trust companies and other financial institutions
Examine and verify accuracy of work and authorize routine deposits and withdrawals
Establish work schedules and procedures and co-ordinate activities with other work units or departments
Resolve work-related problems and prepare and submit progress and other reports
Identify training needs and train workers in job duties and company policies
Requisition supplies and materials
Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
May perform the same duties as workers supervised.
Open new personal and non-personal accounts, and provide access to automated banking machine, telephone banking and online banking services
Interview applicants for personal, mortgage, student and business loans
Promote the sale of deposit, investment, credit and loan products and services
Assist clients by proposing solutions to address financial objectives such as business expansion, debt management, investment and other financial goals
Research and evaluate loan applicant’s financial status, references, credit and ability to repay the loan
Complete credit and loan documentation
Submit credit and loan applications to branch or credit manager with recommendations for approval or rejection; or approve or reject applications within authorized limits ensuring that credit standards of the institution are respected