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Georgia Williams-McDonald Customer service Representative

Jamaica, Westmoreland
ability to work as a teamAbility to work under pressurespeaks English fluentWritten and communication.

Georgia M Williams-McDonald
Galloway District
Whithorn P.A.
Westmoreland
Cell: (876) 565-1402
[email protected]

Objective
To work to the best of my abilities and to serve the company’s best interest.

Experiences
• Customer Service Representative, Conduent- Montego Bay 2015 –2019
1. Answer inbound calls
2. Assist customers to navigate website
3. Help customers reset password
4. Help customers to login to portal
5. Respond to Respond
6. Provide customer with internet, phone and TV service
7. Help customers with their bills
8. Take customers bill payments
9. Upgrade customers internet speed

• Secretary Assistant, Savanna-la-mar Inland Revenue Department 2013
1. Assist the secretary
2. File documents ,such as titles for land and vehicles
3. Issue driver’s license to correct persons
4. Direct persons to correct area of department base on inquiries
5. Issue Tax Registration numbers to correct persons

Education
• Petersfield High School 2008 – 2013
• Petersfield Primary and Infant School 2002 – 2008
• Shrewsbury Logwood Basic School 1998 – 2002

Qualifications and achievements
• School leaving certificate
• CXC passes: English, Principles of Business, Office Administration and Social Studies
• First place in Spanish certificate
• I-Believe certificate
• Certification of appreciation in Netball
• Second place in Spanish

Skills and Interests
• Track and field
• Netball
• Cricket
• To become a Bank Accountant or Flight Attendant
• Valid driver’s license(general)
• Research and Volunteering

References
• Carole Campbell (Pastor)
Galloway Logwood Church of God of the mountain assembly
Whithorn P.A.
Westmoreland
Tel#: (876) 368-0946

• Joseph Campbell (Justice of the Peace)
Llandilo Housing Scheme
Phase 1
Savanna-la-mar P.O.
Tel#: (876) 877-5077

Education

2008-2013 School leaving certificate and 4 cxc passes at Petersfield high school

Experience

2015-2019 Customer service Representative at Conduent
2013-2013 Secretary assistant at Savanna-la-mar Inland Revenue Department